SELF MANAGEMENT SKILLS      UZMA QAZI   IBTIHAJ HUSSAIN   19.OCTOBER.2012
BUSINESS ETHICS &SOCIAL RESPONSIBILITY
Ethics Ethics   Beliefs about what’s right and wrong Ethical Behavior  Ethical behavior is characterized by:  Honesty...
Ethics, Contd. Sources of individual ethics:  Childhood responses to adult behavior  Influence of peers  Experiences i...
Assessing Ethical Behavior Three-step model for applying ethical judgments to situations: gather relevant factual inform...
Four Ethical Norms Utility—does a particular act optimize what is best for those who are affected by it? Rights—does it ...
Business Ethics Business Ethics refer to the application of moral standards of right and wrong to business situations.
Factors Affecting Ethical BusinessBehavior Employees   Personal values & ethics Social Factors   Cultural norms   Cow...
Methods Companies Use to  Encourage Ethical Conduct Top level management involvement Establish a written code of ethics...
Code of Ethics A Code of Ethics is a written guide to acceptable and ethical behavior. Outlining uniform policies, standa...
Social Responsibility Social responsibility is an obligation for  businesses to consider society in its decision  making ...
Stakeholder Model of SocialResponsibility Business is responsible to ALL stakeholders    (employees, communities, environ...
Spending for Social     Responsibility                         AGAINST   Companies are only responsible to stockholders, ...
Methods companies use to develop a program of social responsibility includes: Commitment of top executives, policy Part ...
Areas of Social Responsibility Environment green -- house gases, water,  packaging, sustainability, product modification ...
Implementing Social ResponsibilityPrograms  Approaches to Social Responsibility
Social Responsibility and the SmallBusiness Large Business versus Small Business   Differences are primarily differences...
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Business ethics

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Business ethics

  1. 1. SELF MANAGEMENT SKILLS UZMA QAZI IBTIHAJ HUSSAIN 19.OCTOBER.2012
  2. 2. BUSINESS ETHICS &SOCIAL RESPONSIBILITY
  3. 3. Ethics Ethics  Beliefs about what’s right and wrong Ethical Behavior Ethical behavior is characterized by: Honesty. Fairness. Equality. Rights of individual and groups of people. Unethical Behavior  Vise versa.
  4. 4. Ethics, Contd. Sources of individual ethics: Childhood responses to adult behavior Influence of peers Experiences in adulthood Managerial ethics Behavior toward employees Behavior toward the organization Behavior toward other economic agents—customers, competitors, stockholders, and environment
  5. 5. Assessing Ethical Behavior Three-step model for applying ethical judgments to situations: gather relevant factual information determine the most appropriate moral values make an ethical judgment based on the rightness or wrongness of the proposed activity or policy
  6. 6. Four Ethical Norms Utility—does a particular act optimize what is best for those who are affected by it? Rights—does it respect the rights of the individual involved? Justice—is it consistent with what we regard as fair? Caring—is it consistent with people’s responsibilities to each other?
  7. 7. Business Ethics Business Ethics refer to the application of moral standards of right and wrong to business situations.
  8. 8. Factors Affecting Ethical BusinessBehavior Employees  Personal values & ethics Social Factors  Cultural norms  Coworkers – peer pressure Opportunity  Whether a business rejects or condones unethical behavior (look the other way).
  9. 9. Methods Companies Use to Encourage Ethical Conduct Top level management involvement Establish a written code of ethics Conduct ethics training programs Hire ethical people Whistle-blower hotline
  10. 10. Code of Ethics A Code of Ethics is a written guide to acceptable and ethical behavior. Outlining uniform policies, standards, and punishments for violations.
  11. 11. Social Responsibility Social responsibility is an obligation for businesses to consider society in its decision making and actions.
  12. 12. Stakeholder Model of SocialResponsibility Business is responsible to ALL stakeholders (employees, communities, environment, etc.)– not just stockholders. Business is part of society and can’t ignore social issues Business can create a more stable environment for long-term profitability by resolving social issues. Prevents government intervention, which could force businesses to do what they fail to do voluntarily Can be profitable and have public relations benefits. ―Green is good business‖
  13. 13. Spending for Social Responsibility AGAINST Companies are only responsible to stockholders, who want return on investment Corporate time, money, and talent should be used to maximize profits, not solve society’s problems Business should not be expected to solve social problems Social issues are responsibility of elected officials and the government
  14. 14. Methods companies use to develop a program of social responsibility includes: Commitment of top executives, policy Part of strategic planning Appointment of a director Social Audit
  15. 15. Areas of Social Responsibility Environment green -- house gases, water, packaging, sustainability, product modification  EX: disposal of toxic waster, recycling; control of air, land & water pollution, Green Marketing Customers -- advertising, labeling, pricing  EX: for consumers -- quality products at fair prices Employees – fair recruiting, hiring, training, promoting, compensation, termination, whistle blowers Investors – no abuse of resources, misrepresenting finances, excessive salaries, insider trading
  16. 16. Implementing Social ResponsibilityPrograms  Approaches to Social Responsibility
  17. 17. Social Responsibility and the SmallBusiness Large Business versus Small Business  Differences are primarily differences of scale  More issues are questions of individual ethics Ethics and social responsibility are decisions faced by all managers in all organizations, regardless of rank or size
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