Business Information Services (BIS) Abridged Draft

574 views
528 views

Published on

This is an abridged draft presentation on Business Relationship Management based on experienced. We recognize that ITIL is a framework that helps us better align and be strategic with our business partners and can agree that there are many opportunities to tailor components of the framework for specific needs. From industry verticals, to business units to the individual customer or consumer a successful BRM will understand that their success is less about IT and more about the business.

Published in: Business
1 Comment
0 Likes
Statistics
Notes
  • Be the first to like this

No Downloads
Views
Total views
574
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
5
Comments
1
Likes
0
Embeds 0
No embeds

No notes for slide

Business Information Services (BIS) Abridged Draft

  1. 1. Information ServicesBusiness Relationship Management IS Winning with the Business
  2. 2. Business RelationshipManagement Overview• Drivers• Historically• Descriptions• Positives & Negatives
  3. 3. Represent the Businessto Information Services (IS) • Demand Management • Strategy Convergence • Consumerization • Digital
  4. 4. Represent InformationServices (IS) to the Business• Communication & Collaboration• Educate and Reinforce Process• Service Catalog and Application Portfolio• Project / Portfolio Management
  5. 5. Whats In IT For Me?98.6 WIIFM • Technology Foresight • Competitive Insight • Financial Transparency • Governance • Security
  6. 6. Expanding Capabilities• 3rd Party Suppliers• Qualifying Solution Providers• Bridging All Stakeholders
  7. 7. Success Metrics • Strategy Alignment • Responsiveness • Reliability • Inclusion • Valued Opinion
  8. 8. BRM Maturity• Passive• Provider• Partner• Peer
  9. 9. Networking • Business Teams • Conferences • Trade Shows • Training Centers • Social Media
  10. 10. Pitfalls• Acronyms• Disconnected• Face Time• Slow Results• Lack of an Agenda
  11. 11. Innovation • Whats missing? • How is it different? • How does it become tangible? • What is success? • What was taught?
  12. 12. Express Yourself ? ? ? ?? How May I Help You or Your Teams Success Journey? ? ? ? ? ?? ? ? ?
  13. 13. Contact InformationIbrahim K Jacksonikjcorp@gmail.com

×