Facility Management & Smarter Buildings - PCTY 2011

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Facility Management & Smarter Buildings
Bartosz Soroczynski, Sales Executive WW Service Mgmt Tiger Team

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Facility Management & Smarter Buildings - PCTY 2011

  1. 1. Bartosz SoroczyńskiSales Executive, Worldwide Service Management Tiger Team Facility Management & Smarter Buildings © 2011 IBM Corporation
  2. 2. Bartosz Soroczyński  IBM, Sales Executive, Worldwide Service Management Tiger Team  IBM, Worldwide Facility Management Steering Committee  Chairman of the International Facility Management Association (Poland)  Lecturer on FM / Economy at the Warsaw University  Lecturer on FM / Economy at the Warsaw School of Economics (SGH)  Involved in hundreds AM/FM/MM/PM/SM projects in different sectors over the last dozen or so years  Certified maintenance manager, real estate broker, facility manager, property manager, strategic business consultant2 © 2011 IBM Corporation
  3. 3. Maximo + Tririga IBM Maximo TRIRIGA Datacenter Space & Energy and Real Estate Operations Service Capital Project Infrastructure Facilities Environment PortfolioManagement Management Management Management Management Sustainability Management • Facilities • Space, power • Strategic RE • Space • Condition• Asset mgmt service desk and cooling • Utility tracking portfolio utilization assessment• Work mgmt • Service level optimization • Environmental planning • Capacity • Capital planning• Inventory mgmt agreements • Allocation opportunity • Budgeting & planning • Budgeting• Supply chain • Contracted planning analysis forecasting RE • Move, add, • Construction• Contracts services • Move, Add, • Carbon output expense drivers change estimates• Key mgmt • Customer Change measurement • Lease & • Reservations • Project mgmt billing • Cable mgmt contract admin3 © 2011 IBM Corporation
  4. 4. Multidimensional matrix representing the cash flow of the entire portfolio(what is the capitalization of the portfolio – discounted cash flows and profit generated) Facility 001 Facility 002 Facility . . . Facility . . . Facility . . . Facility n Service 001 (e.g. Cleaning) Service 002 (e.g. Security) Service . . . Service . . . Service . . . Third dimension - cash flows [long term] Service n © 2011 IBM Corporation
  5. 5. +400 BIFM areas of interest (FM)  MANAGEMENT POLICY & ADMINISTRATION  HEALTH & SAFETY MANAGEMENT & MAINTENANCE  FIRE PROTECTION MANAGEMENT & MAINTENANCE  SECURITY MANAGEMENT & MAINTENANCE  LANDLORD & TENANT / OCCUPIER ASSET MANAGEMENT (PROPERTY)  SUSTAINABLE PRACTICE MANAGEMENT  ASSET MANAGEMENT (FURNITURE & EQUIPMENT)  INFORMATION TECHNOLOGY MANAGEMENT & MAINTENANCE  COMMUNICATIONS SYSTEMS MANAGEMENT & MAINTENANCE  FRONT OF HOUSE SERVICES  UTILITIES & ENERGY SERVICES MANAGEMENT  ELECTRICAL SERVICES MAINTENANCE  MECHANICAL SERVICES MAINTENANCE  LIFTS, ESCALATORS & HOISTS MAINTENANCE  BUILDING FABRIC & SITE MAINTENANCE  PROJECTS, MAINTENENANCE, MOVES & SMALL WORKS MANAGEMENT  SECURITY SERVICES  CLEANING SERVICES (EXTERNAL)  CLEANING SERVICES (INTERNAL)  CLEANING SERVICES (WINDOWS)  REPROGRAPHICS, PRINTING & STATIONERY SERVICES  CATERING SERVICES  VENDING SERVICES  TRANSPORT SERVICES  HORTICULTURAL SERVICES5 © 2011 IBM Corporation
  6. 6. Methodology FM FM Identifying key Identifying key Services Services services (ext/int) services (ext/int) catalog catalog Preparation Preparation SLA contracts SLA contracts of contracts of contracts Tracking and Tracking and KPIs, Reports, KPIs, Reports, monitoring monitoring Analytics Analytics effectiveness effectiveness Automation Automation Proactive Proactive Escalations Escalations management management Collaboration Collaboration6 © 2011 IBM Corporation
  7. 7. Supporting Strategic Initiatives  Business Model Change  Restructuring  Consolidation  Outsourcing  Insourcing  Energy Management  Purchasing Groups  Monitoring = Management7 © 2011 IBM Corporation
  8. 8. TRIRIGA extends IBM Maximo success in IBM Smarter Planet initiativeswith key functionality for Intelligent Buildings solutions TRIRIGA > Maximo > TRIRIGA > Maximo > TRIRIGA Maximo > Maximo > TRIRIGA > TRIRIGA > TRIRIGA Maximo >8 © 2011 IBM Corporation
  9. 9. The Green Sigma™ Coalition 10 Companies (so far) working together to co-create a Smarter Planet, Smarter Cites, Smarter Buildings – Accelerating the move toward sustainable enterprises – Collaborating on showcase projects to drive quick ROI & continuous improvement – Enabling public & private enterprises to reduce energy, water, waste and GHG Emissions… across the value chain. Saving money, time and resources.9 © 2011 IBM Corporation
  10. 10. IBM Intelligent Building Management (eGA 9th of June, 2011, NY) Lower energy Improved operating Greater occupant safety & Higher Improved revenue Lower energy Improved operating Greater occupant safety & Higher Improved revenue costs efficiency satisfaction utilization performance costs efficiency satisfaction utilization performance Solution Sets Energy Management Facility Operations Space Management • Energy Consumption & • Asset & Work Mgmt Optimization • Occupancy Management • Portfolio Management • Carbon Management • Utilization Planning • Maintenance • GHG Emissions • Space Optimization Tracking • Condition Monitoring Core Capabilities Analytics Reporting and Event Optimization Dashboards Management Aggregation and Equipment and Systems IT Security Warehousing Monitoring10 © 2011 IBM Corporation
  11. 11. What’s in IBM’s Smarter Building solution Products  IBM Maximo EAM  IBM Tivoli Monitoring for Energy Management  IBM Mashup Center  IBM Netcool OMNIbus & Impact  IBM Tivoli Access Manager  iLog JRules Combined as a Single Maximo Product + OOTB Content  Dashboards for Energy & Facilities Management  BMS Connectors  Energy Optimization rules +  Delivered as a SW Virtual Appliance Unique instance of each product11 © 2011 IBM Corporation
  12. 12. Out of the box content improves Time to Value Dashboards Analytics Adapters Executive Page Platform + Content Adapters/Agents Executive Scoreboard iLog JRules JCI Metasys Energy Costs Trend Energy Consumption Trend 18 Analytics included with the Siemens Apogee Space Utilization Trend solution for highest energy- OPC (generic) adapter CO2 Emissions Trend consuming equipment Schneider Continuum* Energy Page Examples (immediately after GA) Scoreboard AHU-cooling – low building Usage Chart Tridium** zone temperature Usage List (planned for out of cycle in 2H Usage (Chart/List) Filter AHU operating in override 2011) Alerts Page AHU operating outside of Scoreboard normal operating hours Custom agents Chart AHU cooling or heating value List 3-5 months development open when outside air (Chart/List) Filter temperature is greater than or Work Orders Page less than threshold Scoreboard and more…….. Chart List (Chart/List) Filter12 © 2011 IBM Corporation
  13. 13. A practical approach to energy management across domains Infrastructure Domain: INFORMATION TECHNOLOGY ENERGY MANAGEMENT FACILITIES & PROPERTY DISCOVER MANAGE OPTIMIZE REPORT ASSETS Measure, collect, and Monitor, trend, Optimize assets Track and verify benchmark energy and manage and infrastructure energy efficiency information to identify energy to control for energy for compliance and opportunities costs and risks efficiency stakeholders Typical Implementation Time 0 - 3 months 3 - 6 months 6 - 9 months On-going13 © 2011 IBM Corporation
  14. 14. © 2011 IBM Corporation
  15. 15. Recommended Solution Map maximo Work and Asset Management Finance & Accounting Preventive Asset Investment Maintenance & Warranty Tracking Capital Planning General Ledger Planning Inspections Unscheduled & Labor Cash Work Scheduling Budgeting Repair Management Management Payroll Accounts Payable Decision Support Spare Parts Asset & Key Performance Inventory Component Indicators Management Analysis Purchasing Management Inventory Contract Warehousing Procurement Reports Analysis Management15 © 2011 IBM Corporation
  16. 16. Service Provider Business Model Weekly / Monthly Space Usage by User/Customer/Department Buy From (Pay) Assign / Schedule Service Provider Assign Internal Resources External Resources Customer Agreement Customer Department Customer Department Uses Uses Asset Asset Asset Asset Asset Asset16 Space Space © 2011 IBM Corporation
  17. 17. IFMA MaximoBIFMBIMBOMA Process andLEED Asset dataExample: EVS 807:2010Autodesk Revit Building Model Non-Visual Linked Keys NavisWorks ActiveX Visual Visual (AutoDesk) Model Web server17 © 2011 IBM Corporation
  18. 18. COLLABORATION AUTOMATION PROCESS MANAGER Approved Montly Drawings Charge Backs Work Orders PROCESSBUYER OWNER PROCESS EXECUTION Bills © 2011 IBM Corporation
  19. 19. Heritage Value of Enterprise Asset Management Reduce downtime Maximize output Improve planning & schedulingManage Highest risk reliability Retain Knowledge Compliance Maximizing Limited Framework Return on Resources AssetsVisibility Reduce Lowest labor costs cost Comply with Regulations Reduce Inventory 19 © 2011 IBM Corporation
  20. 20. Extended End2End Business Value Energy Cost Reduction, Automation (alerts/events from the BMS are automatically converted into Work Requests with different priorities etc., time savings, response time, user satisfaction), Optimize Preventive Maintenance (e.g. analyze the utilization of lifts in different sections of the building, then change the scope and intervals of maintenance), Event correlation (time savings on root cause identification, faster fix times, better MTTF, better MTBF, deeper FMEA, etc.), Security (Automated Work Requests for any security breaches discovered by the sensors in different sections of the building), Holistic view on energy demand (When, why, how much --> the better we forecast the demand the better prices we can get from the energy supplier), SLA enforcement: – measure the up-time of priority assets covered with availability SLAs, etc., – correlate planned activities e.g. cleaning/security done by outsourcing companies with the actual work completed on assets or in the different locations, Risk management (sensor reading from top priority assets and trend analysis allows the users to forecast emergency situations), End user satisfaction (how happy the users are because of the quality of the air in the office, humidity, temperature, etc.), User behavior improvements ("remember to switch off the lights the next time", etc.), Call center utilization (less incidents reported), Collaboration (BMS using IIBM as a gateway for e-mail, SMS, BlackBerry, iPhone etc.), Operations cost reduction (all the O&M expenses).20 © 2011 IBM Corporation
  21. 21. Contact details Bartosz Soroczyński IBM Polska Sp. z o.o. Sales Executive ul. 1 Sierpnia 8, skr. poczt. 12 Worldwide Service Management 02-134 Warszawa, Poland Tiger Team Mobile: +48 693 93 52 39 bartosz.soroczynski@pl.ibm.com www.ibm.com/pl21 © 2011 IBM Corporation
  22. 22. Disclaimer and TrademarksAll statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance,function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented hereto communicate IBMs current investment and development activities as a good faith effort to help with our customers future planning.Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registeredtrademarks of Intel Corporation or its subsidiaries in the United States and other countries./ Linux is a registered trademark of Linus Torvalds in the United States, othercountries, or both.Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. IT Infrastructure Libraryis a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registeredtrademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is aregistered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in theUnited States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided "AS IS"without warranty of any kind.The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actualenvironmental costs and performance characteristics may vary by customer.Information concerning non-IBM products was obtained from a supplier of these products, published announcement material, or other publicly available sources and doesnot constitute an endorsement of such products by IBM. Sources for non-IBM list prices and performance numbers are taken from publicly available information,including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, orany other claims related to non-IBM products. Questions on the capability of non-IBM products should be addressed to the supplier of those products.Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that anyuser will experience will vary depending upon considerations such as the amount of multiprogramming in the users job stream, the I/O configuration, the storageconfiguration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvementsequivalent to the ratios stated here.Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating system or other features. Contactyour IBM representative or Business Partner for the most current pricing in your geography.Photographs shown may be engineering prototypes. Changes may be incorporated in production models.© IBM Corporation 1994-2010. All rights reserved.References in this document to IBM products or services do not imply that IBM intends to make them available in every country.Trademarks of International Business Machines Corporation in the United States, other countries, or both can be found on the World Wide Web athttp://www.ibm.com/legal/copytrade.shtml.22 © 2011 IBM Corporation

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