The Science Behind a Smarter Workforce
Clodagh O'Reilly
Head of Assessment and Leadership Consulting
EMEA Kenexa an IBM Co...
The Science
Behind a
Smarter
Workforce
Clodagh O'Reilly
Head of Assessment and Leadership Consulting, EMEA
Kenexa, an IBM ...
© 2013 Kenexa an IBM Company
Organisations are under pressure to engage the individual

Sustenance

The need to
survive and provide
for the basic needs...
Organisations have access to more information about the
individual

© 2013 Kenexa an IBM Company
Organisations can use this information about the individual

© 2013 Kenexa an IBM Company
Understanding the individual

© 2013 Kenexa an IBM Company
Engaging the individual

© 2013 Kenexa an IBM Company
Reaping the rewards

Customer Satisfaction Index

2.76 pts

Diluted Earnings Per Share

$1.05

3 Year Total Shareholder Re...
SE
A
C

ST

Y
D
U

Smarter Workforce in action

• A consistent improvement in train
reliability and punctuality
• Estimate...
SE
A
C

ST

Y
D
U

Smarter Workforce in action

Teams run by managers who most closely aligned with the
organisation/role ...
SE
A
C

ST

Y
D
U

Building a Smarter Workforce

Cabela’s re-energised their sales teams with an integrated solution,
sign...
The journey to being ‘Smarter’
Smarter Workforce
Intelligent, Integrated, Instrumented
The future of competitive advantage...
Recognise the
individual in your
organisation
DEVELOPING

INNOVATING

LEARNING

GROWING
COLLABORATING

ENGAGING
SUCCEEDING...
Thank you
Clodagh O'Reilly
Head of Assessment and Leadership Consulting, EMEA
Kenexa, an IBM Company

© 2013 IBM Corporati...
Appendix: Smarter Talent Analytics
 Prescriptive analytics employs
strategic alignment, scenario
analysis, and cognitive ...
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The Science Behind a Smarter Workforce - IBM Smarter Business 2013

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When we talk about the power of a Smarter Workforce, much of the focus is on the technologies and processes that make it possible. But more often than not, the weak link isn’t how well you understand technology—it’s how well you understand people. During this presentation, Clodagh will provide a solid behavioural foundation that
will lead you to Smarter Workforce success. She will offer an insight into creating the right employee fit when build your own Smarter Workforce in organisations today. Presenter: Clodagh O'Reilly, Head of Assessment and Leadership Consulting, Kenexa, an IBM company. Mer från dagen på http://bit.ly/sb13se

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  • Daniel Lundberg - Brenvid
    Affecto -
  • Employment branding, surveys, talent/performance management systems helped attract and hire the right candidates, improving engagement and sales per employee.
  • The Science Behind a Smarter Workforce - IBM Smarter Business 2013

    1. 1. The Science Behind a Smarter Workforce Clodagh O'Reilly Head of Assessment and Leadership Consulting EMEA Kenexa an IBM Company © 2013 IBM Corporation
    2. 2. The Science Behind a Smarter Workforce Clodagh O'Reilly Head of Assessment and Leadership Consulting, EMEA Kenexa, an IBM Company © 2013 IBM Corporation
    3. 3. © 2013 Kenexa an IBM Company
    4. 4. Organisations are under pressure to engage the individual Sustenance The need to survive and provide for the basic needs of your family Sustenance + Satisfaction The realization that work can provide dignity and status Sustenance + Satisfaction + Identity When the work you do and who you do it for proudly defines you © 2013 Kenexa an IBM Company
    5. 5. Organisations have access to more information about the individual © 2013 Kenexa an IBM Company
    6. 6. Organisations can use this information about the individual © 2013 Kenexa an IBM Company
    7. 7. Understanding the individual © 2013 Kenexa an IBM Company
    8. 8. Engaging the individual © 2013 Kenexa an IBM Company
    9. 9. Reaping the rewards Customer Satisfaction Index 2.76 pts Diluted Earnings Per Share $1.05 3 Year Total Shareholder Return 2.82% Return on Assets 1.18% © 2013 Kenexa an IBM Company
    10. 10. SE A C ST Y D U Smarter Workforce in action • A consistent improvement in train reliability and punctuality • Estimated £50,000 ROI per person • Employee engagement increasing by 9% • Enhanced leadership capability recognised by the European Foundation for Quality Management HOW? A culture change programme that combined leadership development, employee engagement, reward and performance management
    11. 11. SE A C ST Y D U Smarter Workforce in action Teams run by managers who most closely aligned with the organisation/role “fit” saw: •Employee engagement scores increase 6.2% •Turnover rates dropped 43% •Profit per customer increased by 1.2% •Millions of increased net income HOW? A leadership “fit” assessment correlated to cultural and employee engagement measures and assessed against business metrics for success in the business
    12. 12. SE A C ST Y D U Building a Smarter Workforce Cabela’s re-energised their sales teams with an integrated solution, significantly increasing sales per labour hour 9.3% higher sales per labour hour among top performers HOW? Integrated EVP, Assessment, Leadership Development, and Employee Engagement underpinned by Technology and Analytics to gain greater insight and enrich the employee experience
    13. 13. The journey to being ‘Smarter’ Smarter Workforce Intelligent, Integrated, Instrumented The future of competitive advantage where technology, science and data are integrated across the employee lifecycle to maximise business performance and enrich work The Market Today Best in class individual action; some integration; some focus on business metrics What high performing companies are doing right now to gain competitive advantage through their people Starting Point Individualised action; focus on HR metrics The minimum standard for companies to see a benefit of taking action © 2013 Kenexa an IBM Company
    14. 14. Recognise the individual in your organisation DEVELOPING INNOVATING LEARNING GROWING COLLABORATING ENGAGING SUCCEEDING ACHIEVING CREATING Recognise the power of your organisation © 2013 Kenexa an IBM Company
    15. 15. Thank you Clodagh O'Reilly Head of Assessment and Leadership Consulting, EMEA Kenexa, an IBM Company © 2013 IBM Corporation
    16. 16. Appendix: Smarter Talent Analytics  Prescriptive analytics employs strategic alignment, scenario analysis, and cognitive computing (e.g., Watson) to guide users to make the best possible decisions.  Predictive analytics capitalizes on dataintegration and advanced research assets to allow insight into future trends, actions that could be taken, and the impact to the organisation. 4 Prescriptive 3 Predictive Integrated 2 Reporting (Dashboard) 1 Descriptive (by product)  Integrated reporting and analytics enables messaging across elements within a solution to provide a truly holistic view of human capital management topics.  Descriptive reporting and analytics provides direct insight to structured or unstructured data (survey, social, other) for individual elements within a portfolio or solution. © 2013 Kenexa an IBM Company
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