The Impact of Mobile First on BPM
Pundarik Ranchhod, Head of Process and
Mobile Ascendant

IBM Smarter Business Conference...
Context Aware Apps: The Impact
of Mobile First on BPM
Pundarik Ranchhod,
IBM Smarter Business, 2013, Stockholm

IBM Smarte...
Introduction
•

Pundarik Ranchhod

•

Process & Mobile Practice
•

•

Europe

Ascendant, London, UK

IBM Smarter Business ...
Have you extended processes
to Mobile?

IBM Smarter Business Conference 2013,
Stockholm
Agenda
Introduction
Mobile First

Context
Impact on BPM
Questions & Close
IBM Smarter Business Conference 2013,
Stockholm
900,000 Apps for Apple

IBM Smarter Business Conference 2013,
Stockholm
Consumer Driven

IBM Smarter Business Conference 2013,
Stockholm
What is Mobile First?
“Google programmers
are doing work on
mobile applications
first, because they are
better apps and th...
What is Mobile First?

IBM Smarter Business Conference 2013,
Stockholm
Approach

IBM Smarter Business Conference 2013,
Stockholm
Systems of Engagement

http://www.aiim.org/futurehistory
Geoffrey Moore, 2011

IBM Smarter Business Conference 2013,
Stock...
Record and Engagement

IBM Smarter Business Conference 2013,
Stockholm
IBM Smarter Business Conference 2013,
Stockholm
Agenda
Introduction
Mobile First

Context
Impact on BPM
Questions & Close
IBM Smarter Business Conference 2013,
Stockholm
Context
Power to change behaviour

BPM Repository

IBM Smarter Business Conference 2013,
Stockholm
Context
Habit forming

BPM Repository

IBM Smarter Business Conference 2013,
Stockholm
Context

Relevant
BPM Repository

IBM Smarter Business Conference 2013,
Stockholm
Context
Conference Attributes
Great location
Relevant content
Interesting people
Wifi
Good food & drinks

IBM Smarter Busi...
Context
Outcomes
Met new people
Educated
Motivated
Found that Malbec wine!

IBM Smarter Business Conference 2013,
Stockhol...
Context
Attributes
Great location
Relevant content
Interesting
people
Wifi
Good food &
drinks

IBM Smarter Business Confer...
Value & Context
Attributes

You

Outcomes

“Customers implicitly design themselves
and their contexts to co-create value
w...
Agenda
Introduction
Mobile First

Context
Impact on BPM
Questions & Close
IBM Smarter Business Conference 2013,
Stockholm
Impact on Business
Process success with Apps
Context drives

BPM Repository

IBM Smarter Business Conference 2013,
Stockho...
Impact on Business
Process

Business Process is all about context!

IBM Smarter Business Conference 2013,
Stockholm
Impact on Business
Process
Sequence of tasks easily
changed
Meta data about process
stored
e.g. Data Types, Activity, UI

...
Engagement
Systems of Engagement
Require coordination
Interaction through activities
Activities assigned a context

Forest...
Welcome to My World

IBM Smarter Business Conference 2013,
Stockholm
Pundarik.ranchhod@atech.com
@pkiddo

IBM Smarter Business Conference 2013,
Stockholm
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The impact of Mobile First on BPM - IBM Smarter Business 2013

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Mobile devices are being adopted at a rapid rate. The next generation of applications for business will be primarily mobile and increasingly context aware, in order to improve the overall user experience, be it internal or external. This session focuses on mobile first approach, systems of engagement, impact of mobile on current BPM practices and technology, and key practices for mobile BPM. Speaker: Pundarik Ranchhod, Head of Process & Mobile, Ascendant, An Avnet Company. Mer från dagen på http://bit.ly/sb13se

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The impact of Mobile First on BPM - IBM Smarter Business 2013

  1. 1. The Impact of Mobile First on BPM Pundarik Ranchhod, Head of Process and Mobile Ascendant IBM Smarter Business Conference 2013, Stockholm © 2013 IBM Corporation
  2. 2. Context Aware Apps: The Impact of Mobile First on BPM Pundarik Ranchhod, IBM Smarter Business, 2013, Stockholm IBM Smarter Business Conference 2013, Stockholm
  3. 3. Introduction • Pundarik Ranchhod • Process & Mobile Practice • • Europe Ascendant, London, UK IBM Smarter Business Conference 2013, Stockholm
  4. 4. Have you extended processes to Mobile? IBM Smarter Business Conference 2013, Stockholm
  5. 5. Agenda Introduction Mobile First Context Impact on BPM Questions & Close IBM Smarter Business Conference 2013, Stockholm
  6. 6. 900,000 Apps for Apple IBM Smarter Business Conference 2013, Stockholm
  7. 7. Consumer Driven IBM Smarter Business Conference 2013, Stockholm
  8. 8. What is Mobile First? “Google programmers are doing work on mobile applications first, because they are better apps and that's what top programmers want to develop.” – Eric Schmidt, Google CEO at MWC 2010 IBM Smarter Business Conference 2013, Stockholm
  9. 9. What is Mobile First? IBM Smarter Business Conference 2013, Stockholm
  10. 10. Approach IBM Smarter Business Conference 2013, Stockholm
  11. 11. Systems of Engagement http://www.aiim.org/futurehistory Geoffrey Moore, 2011 IBM Smarter Business Conference 2013, Stockholm
  12. 12. Record and Engagement IBM Smarter Business Conference 2013, Stockholm
  13. 13. IBM Smarter Business Conference 2013, Stockholm
  14. 14. Agenda Introduction Mobile First Context Impact on BPM Questions & Close IBM Smarter Business Conference 2013, Stockholm
  15. 15. Context Power to change behaviour BPM Repository IBM Smarter Business Conference 2013, Stockholm
  16. 16. Context Habit forming BPM Repository IBM Smarter Business Conference 2013, Stockholm
  17. 17. Context Relevant BPM Repository IBM Smarter Business Conference 2013, Stockholm
  18. 18. Context Conference Attributes Great location Relevant content Interesting people Wifi Good food & drinks IBM Smarter Business Conference 2013, Stockholm
  19. 19. Context Outcomes Met new people Educated Motivated Found that Malbec wine! IBM Smarter Business Conference 2013, Stockholm
  20. 20. Context Attributes Great location Relevant content Interesting people Wifi Good food & drinks IBM Smarter Business Conference 2013, Stockholm Outcomes ??? Met new people Educated Motivated Found that Malbec wine!
  21. 21. Value & Context Attributes You Outcomes “Customers implicitly design themselves and their contexts to co-create value with the firm.” - Value & Worth: Creating new markets in the digital economy by Irene Ng IBM Smarter Business Conference 2013, Stockholm
  22. 22. Agenda Introduction Mobile First Context Impact on BPM Questions & Close IBM Smarter Business Conference 2013, Stockholm
  23. 23. Impact on Business Process success with Apps Context drives BPM Repository IBM Smarter Business Conference 2013, Stockholm
  24. 24. Impact on Business Process Business Process is all about context! IBM Smarter Business Conference 2013, Stockholm
  25. 25. Impact on Business Process Sequence of tasks easily changed Meta data about process stored e.g. Data Types, Activity, UI Client process modeling IBM Smarter Business Conference 2013, Stockholm
  26. 26. Engagement Systems of Engagement Require coordination Interaction through activities Activities assigned a context Forester Research IBM Smarter Business Conference 2013, Stockholm
  27. 27. Welcome to My World IBM Smarter Business Conference 2013, Stockholm
  28. 28. Pundarik.ranchhod@atech.com @pkiddo IBM Smarter Business Conference 2013, Stockholm

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