Improving collaboration by adding social capabilities to email

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Email remains the primary mode of communication in business today. While there is prevalent
speculation that social software and other real-time communications applications will replace email,
email nevertheless remains a stalwart in business operations. However, as relationships across all
business communication channels continue to be redefined, innovative modes and methods of
communication are emerging. As a result, locating the right data and information at the right time —
while still critical — becomes increasingly complex.

Published in: Business
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