Key message: Computing continues to extend it’s reach and mobile is the latest extension to become fully embedded in the fabric of enterprise IT. But it does bring with it some unique characteristics. From a business perspective it is really transforming and creating new business models. These models must adapt to consumer mobile expectations and work on the end consumer’s own private device Mobile apps have much faster lifecycles and they are much more iterative than traditional applications And there is a high degree of fragmentation of devices, networks, and languages, etc. that is forcing movement toward open standards.
While the opportunities mobile presents are significant and mobile has become an enterprise requirement, there are a number of challenges clients face: First, at a business level, the basic models are changing in the way the business interacts and transacts with customers, employees and partners. Full business transactions need to be enabled with low latency request/response characteristics 24x7 from anywhere in the world at anytime. Knowledge of location can be important and utilized as part of the interaction. Social business interactions add opportunities and complexity to the space. Second, as we mentioned earlier the app development lifecycle is more complicated. In addition to being faster and more iterative, you have to deal with multiple device platforms and development styles. You have to securely integrate into back-end enterprise services and cloud and be ready to scale appropriately – even when demand occurs in less predictable patterns. On top of all that you have unique mobile requirements like a user interface that has significant restrictions in terms of real-estate. Third, you need to figure out how to protect your confidential information and the privacy of the participants – all while you are enabling connection through devices owned privately by the participants themselves and not controlled by the enterprise. You also have to figure out how to manage all the elements effectively from the device to the back-end platform. These are real challenges. Our recent Tech Report indicated the top three mobile adoption concerns: security/privacy, cost of development, integrating with cloud.
This presentation focuses on the Mobile Device Management solution.
The Mobile Device Overview dashboard lets you quickly see how many, and what types of mobile devices that are currently being managed. You can position your cursor over the sections of the various graphs to display additional information. The MDM Setup section contains links to various content for performing component installations.
You can establish security policies for mobile devices by accessing the content located under the Security Policies node in the Mobile Device Management domain. Using these dashboards you can establish device policy for things such as encryption, and passcode requirements.
You access the Apps Management content by expanding the Apps Management node in the Mobile Device Management domain. The Installed Apps dashboard has two tabs, one for Android devices, and another for Apple iOS devices. From the appropriate tab, you can see a list of all the apps installed on the managed devices along with the number of devices that each application is installed on. By clicking the link for the number of devices in the Computer Count column you can get a list of the devices on which that particular app has been installed.
Using the Recommended Apps dashboards, you can import apps locally, or from their respective App Store. You can then use the imported apps to build Recommended Apps Lists and distribute them to the managed devices. Users of the mobile devices are notified of the recommended apps and can choose to install them on their device.