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Accelerating Product and Service Innovation
Course materials may not be reproduced in whole or in part without the prior w...
Unit objectives
After completing this unit, you should be able to:
• Describe the views that are associated with the Work ...
Work items and the Work Items perspective
> Work items and the Work Items perspective
Creating work items
Finding work i...
Work items
Work items capture the planned work for a project.
Different types of work items capture different kinds of wor...
Additional work-item capabilities
Dynamically create relationships to other work items
 Establish parent-child relationsh...
The Work Items perspective and views
In the Work Items
perspective, you can
access and manage
your
work items. The
perspec...
Team Artifacts view
This view is the central
access point for project
data.
The view is organized by
these folders:
 Your...
My Work view
Use this view to manage your work
items.
This view is organized by sections:
 Inbox lists newly assigned wor...
Team Dashboard view
This view is a central access point
for team communications and news.
The view is continuously updated...
Work Items view
This view displays work-item query results in a table.
Double-click a work item to open it in the Work Ite...
Creating work items
 Work items and the Work Items perspective
> Creating work items
 Finding work items
 Displaying wo...
Ways to create a work item
You create work items to submit a defect, task,
enhancement, or other type of work request for ...
Creating a work item
1. Right-click the Work Items
folder, and then click New >
Work Item.
1. Right-click the Work Items
f...
Creating a work item (continued)
3. On the Overview tab of the new work
item, set the work item’s properties.
3. On the Ov...
Creating a work item (continued)
5. Click Add File, select the file
to add, and then click Open.
4. To add an attachment t...
Use the Filed Against field to assign a work item category.
Categories group work items for your project by these areas:
...
Finding work items
 Work items and the Work Items perspective
 Creating work items
> Finding work items
 Displaying wor...
Use queries to find work items
Queries are the primary
mechanism for finding work items.
Queries are stored in the Work
It...
Finding work items that are assigned to you
Double-click the Open assigned to me query
to find work items that are assigne...
Creating a simple query
1. In the Team Artifacts
view, right-click the Work
Items folder, and then
click New > Query.
2. I...
Creating a simple query (continued)
Work-item properties are filtered in condition boxes.
For groups, click AND or OR. For...
Creating a simple query (continued)
5. Click Run to run the query, or click Save
to store the query in your My Queries
fol...
Finding a specific work item
How can you find a specific
work item when you know
the work item ID, a phrase
from the work ...
Finding a specific work item (continued)
What if no matching work items are returned from a search?
Use the Jazz text sear...
Finding duplicate work items
The work item that you found seems a lot like
another work item.
Is it a duplicate?
In the Wo...
Exercises 2.1 - 2.3
Complete these tasks:
 Create a work item in the JKE Banking
(Change Management) project.
 Query wor...
Displaying work-item history
 Eclipse Work Items perspective and views
 Creating work items
 Finding work items
> Displ...
Displaying work-item history
Jazz automatically maintains work-item histories:
 The history of changes to a specific work...
The work item History tab
In the Work Item editor, the History tab shows
the complete history of changes.
• The history sh...
Your work item history
To see a history of the work items that you opened in the Work
Item editor, expand the Work Item Hi...
Results of previously run queries
© Copyright IBM Corporation 2008, 2013
Triaging new work items
 Eclipse Work Items perspective and views
 Creating work items
 Finding work items
 Displaying...
As a team member on a project, you must manage work items
that are assigned to you:
Inbox
 Recently assigned
work items t...
My Work view: Current Work
In the Current Work section, you manage work items
that are assigned to you in the current iter...
Go deeper than triage
 Read the work-item summary,
description, and discussion.
 Start a chat session with the
creator t...
Working on and resolving work items
 Eclipse Work Items perspective and views
 Creating work items
 Finding work items
...
Work items must reflect real-time status
State the overall status of the work item.
Describe your work and progress.
When ...
Resolving a work item
© Copyright IBM Corporation 2008, 2013
Work item states
Work items evolve
from an initial state,
New, to a final state,
Closed.
Actions move the
work items betwe...
Configuring personal notifications
 Eclipse Work Items perspective and
views
 Creating work items
 Finding work items
...
Email notification
Configure email on the Mail Configuration tab of the User editor.
© Copyright IBM Corporation 2008, 2013
Pop-up alerts
A pop-up alert is displayed in a small window and is hidden in a few seconds.
You configure alerts on the Pr...
News feeds
Jazz components report
on change events:
 Events are recorded in
the Jazz repository.
 The Jazz feed service
...
Unit summary
Having completed this unit, you should be able to:
• Describe the views that are associated with the Work Ite...
Exercises 2.4 - 2.5
Complete this task:
 Triage a work item for the Conversion project
© Copyright IBM Corporation 2008, ...
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Module 2: Managing Work Items in Rational Team Concert

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  • Contents
    Module overview 2-2
    Work items and the Work Items perspective2-3
    Creating work items2-11
    Finding work items2-17
    Exercises 2.1-2.32-26
    Display work item history2-27
    Triaging new work items2-32
    Working on and resolving work items2-36
    Configuring personal notifications2-40
    Module summary2-44
    Exercises 2.4-2.52-45
  • Notes:
    Instructor notes:
    Purpose — List the unit objectives
    Details —
    Additional information —
    Transition statement —
  • Instructor Notes:
    Explain where you are in the course.
  • Typical work-item properties include these elements:
    Summary
    Description
    Type
    Severity
    Priority
    Creator
    Owner
    History
  • You can create relationships from any work item to any other work item:
    Story  Enhancement1, Enhancement2, …, Enhancementn
    Story Enhancement  Tasks
    Defect  Defect
  • The views that are mentioned on this slide are used throughout this module and the rest of the course. A Tag Cloud view also exists, from which you can create a tag cloud. For a given query, a tag cloud displays the number of work items by tag attribute.
  • The image on this slide displays the following information:
    Repository Connections
    A user with the User ID “deb” is logged on to the Jazz™ repository called rtc.
    Projects
    One project is listed: JKE Banking (Change Management).
    The JKE Banking project folders are Builds, Plans, Reports, Streams, and Work Items.
    My Repository Workspaces
    This user has one repository workspace called Deb BRM Stream Workspace.
    My Team Areas
    This user is a member of one team area called Business Recovery Matters, on the JKE Banking project.
  • The My Work view has multiple sections. The My Work view is well integrated with the rest of Rational Team Concert.
    Changes that you make in the My Work view can directly impact work items and your team’s plans.
    The My Work view has a save function like an editor.
    If an editor is open for an affected work item or plan, that work item or plan is also marked modified (with an asterisk) until you save your My Work view.
  • My Open Work Items
    This section displays a bar chart of open work items that are assigned to you and are displayed by priority. Hover your mouse pointer over a bar to see the work items in that category. Click a bar to see the work items in the results grid of the Work Items view.
    Event Log
    This section shows event information from news feeds. By default, Jazz provides three news feeds:
    Build Events for My Teams
    My Work Item Changes
    My Teams in Project Area
    Team Load
    This section graphically displays the workload of each member of a team for a specified iteration. For each team member, you can see the number of available work hours and the number of hours that are estimated for planned work items for the iteration.
    Build
    This section shows events for builds that you choose to monitor. To add a build to the section, click the menu, and then click Add Builds.
  • The columns and sort order in the Work Items view are determined by the query. Click a column name to sort according to the contents of that column.
  • Instructor Notes:
    Explain where you are in the course.
  • When you duplicate a work item, a few properties are copied from the original work item to the new work item, such as the contents of the Type, Summary, Description, Severity, Filed Against, and Subscribers fields or areas. A few properties are not duplicated, such as the Create Date, Owned by, Priority, Planned For, Discussion, Attachments, and History fields or areas.
    For a complete list of ways to create a work item, see the “Additional ways to create work items” topic in the Rational Team Concert Information Center.
  • Alternatively, you can create a work item by clicking File > New > Work Item.
  • Typically, you must complete the Summary, Type, Severity, and Filed Against (Category) fields only. However, adding a meaningful description helps accelerate a valid resolution.
  • You can attach any kind of file to a work item. Attachments are stored in the Jazz repository.
  • Each category is associated with a team area whose members are responsible for that component. In this image, the JKE category is associated with the JKE Banking (Change Management) team area.
  • Instructor Notes:
    Explain where you are in the course.
  • Query folders
    The My Queries folder contains your personal queries.
    The Predefined folder contains queries that are included by default in Rational Team Concert.
    The Individually Shared folder contains queries that other users share.
    The Favorites folder contains queries that you use frequently.
    Modify a query:
    Right-click the name of the query in the Team Artifacts view, and then click Edit.
    If required, click Add Conditions to select the attributes to use as query conditions.
    Click Run.
    To keep the modified query, click Save As.
  • The Work Item Query editor has three tabs:
    Conditions: Specify which work items to return
    Details: Describe the query and share it with others
    Results Layout: Specify which properties to display in the returned work items
  • Group property examples:
    User group (current user and its list of users)
    Created By
    Modified by
    Owned by
    Resolved by
    Date group (specific or relative date)
    Due Date
    Modified Date
    Resolution Date
    Start Date
    Text group
    Summary
  • To specify the scope of a search, click the menu icon that is next to the Quick Search field. You can search all work items or search only unresolved work items.
    Question
    Where does Rational Team Concert store data that might have been in a work item?
    Answer
    The data is stored in the work item history. Work item history stores both the old and current values.
  • Instructor Notes:
    These three lab exercises take approximately 15 minutes to complete.
  • Work-item history example:
    The day that is currently shown is surrounded by a blue box. The calendar bar at the top of the tab is segmented into weekly sections. Weeks in which changes were made to the work item are highlighted in blue. Click the week to see a summary of the changes that were made during that week.
    To adjust the calendar focus to days, weeks, or months, click the Zoom In and Zoom Out icons.
    Use the arrows at either end of the calendar bar to scroll forward or backward in time.
  • Instructor Notes:
    Explain where you are in the course.
  • The following functions are common to the Inbox, Current Work, and Future Work sections:
    To open a work item in the work item editor, double-click the work item.
    For more options to work with a work item, right-click the work item.
    To modify a work item property, such as priority and duration, click the property icon.
    To find entries that contain unsaved changes, look for any entries that are marked with an asterisk.
    To save your changes to a work item, click the Save icon in the My Work toolbar.
    Newly assigned work items are listed in your Inbox.
    Best practice: Keep your Inbox empty. Triage new work items to your Current Work section or your Future Work section as soon as possible. By triaging new work items, you keep your work plan up to date. To quickly triage, click Accept All Work in the Inbox, and all new work items are moved from your Inbox to the Future Work section.
    You can drag work items between the various sections in the My Work view.
    Instructor Notes:
    Triaging work items for a project is covered in the “Project Planning” section of the Configuring Projects in IBM Rational Team Concert V3.0.1 course. The focus in this course is on personal triaging.
  • The My Work Load indicator shows the remaining available hours in the iteration compared to the estimated hours for your unresolved work items.
    Overbooked hours are shown as a negative value in red.
    Excess available hours are shown as a positive value in green.
    The percentage of estimated work items is shown, which reflects the quality of planning.
    The load indicator is filled horizontally as the percentage of work item time estimation increases.
  • Hover your cursor over the Created By value, right-click, and then click Chat to start a chat session. Or, to send an email message, click Send Mail.
    The changes that you make to a work item, such as changing the owner, are recorded in history.
  • Instructor Notes:
    Explain where you are in the course.
  • Notifications are based on project and personal configuration settings.
    The intent of these settings is to facilitate quick, efficient notifications that provide information that is important to you.
    Notifications must support your work and provide critical information without getting in your way.
    Instructor Notes:
    Explain where you are in the course.
  • Email notifications are not delivered from the Rational Team Concert client. Instead, the Rational Team Concert server generates and delivers the notifications.
    You can configure which event notifications you receive on the Mail Configuration tab. Depending on the role that is relative to the updated work item, such as creator, owner, modifier, or subscriber, you can specify which events warrant notification.
  • To configure a pop-up alert:
    Click Window > Preferences.
    Expand General, and then click Notifications.
    Under Feeds, click Batch of Items Received or Item Received.
    Specify the conditions under which you want to receive alerts.
    Select the type of alert.
    Click OK to save your settings.
  • Jazz provides a feed service that is supported by the repository.
    Components report change events by using a server-side application programming interface (API) to announce events such as the completion of a build or a delivery to a stream.
    The feed service publishes a web feed that can be parsed by a standards-compliant feed reader. The feed is either Atom or RSS.
    To configure a feed for changes that are made to work items that you own, created, modified, or subscribe to:
    Open the Team Dashboard view.
    From the top-level menu, click New Section > Events.
    In the new Events section that opens, click the menu icon, and then click Configure.
    In the Feed Section Configuration window, on the Feeds page, click My Work Item Changes.
    On the Filters and Mark Read Options pages, further configure the section.
    Click OK to save your changes.
    Default news feeds:
    The Build Events for My Teams news feed sends notifications about build results.
    The My Work Item Changes feed sends notifications about changes to work items that you own, created, modified, or subscribe to.
    The My Teams in Project Area feed sends notifications about all events in your team areas.
    You can also create a query feed: Right-click a query in the Team Artifacts view, and then click Subscribe to Query Feed.
    When you configure an Events section or the Event Log, you can then select that query feed from the Feed Section Configuration window.
    The query feed delivers notifications about changes that are made to the work items that the query returns.
  • Notes:
    Instructor notes:
    Purpose — Summarize the unit
    Details —
    Additional information —
    Transition statement —
  • Instructor Notes:
    These two lab exercises take approximately 30 minutes to complete.
  • Transcript of "Module 2: Managing Work Items in Rational Team Concert"

    1. 1. Accelerating Product and Service Innovation Course materials may not be reproduced in whole or in part without the prior written permission of IBM. 9.0 Developing Software with IBM Rational Team Concert Module 2: Managing Work Items in Rational Team Concert © Copyright IBM Corporation 2008, 2014
    2. 2. Unit objectives After completing this unit, you should be able to: • Describe the views that are associated with the Work Item perspective • Describe how work items relate to other IBM® Rational Team Concert™ concepts • Create work items • Find work items • Display work-item history • Explain how to triage new work items • Describe how to work on and resolve work items • Configure your personal notifications © Copyright IBM Corporation 2008, 2013
    3. 3. Work items and the Work Items perspective > Work items and the Work Items perspective Creating work items Finding work items Displaying work-item history Triaging new work items Working on and resolving work items Configuring personal notifications > = Current topic © Copyright IBM Corporation 2008, 2013
    4. 4. Work items Work items capture the planned work for a project. Different types of work items capture different kinds of work:  Defect: Identifies a bug  Enhancement: Describes a requested new feature  Task: Describes a specific piece of work  Plan Item: Provides a high-level description of work that is targeted for a specific iteration  Story: Describes part of a use case Typical work-item attributes:  Workflows and status  Properties and values  Approvals  Attachments © Copyright IBM Corporation 2008, 2013
    5. 5. Additional work-item capabilities Dynamically create relationships to other work items  Establish parent-child relationships  Specify dependencies  Find duplicates  Create references Use work items to do these tasks:  Associate work items with change sets.  Allocate work items to plans and iterations.  Estimate the effort that is required to resolve the work item.  Provide metrics regarding project status. © Copyright IBM Corporation 2008, 2013
    6. 6. The Work Items perspective and views In the Work Items perspective, you can access and manage your work items. The perspective has these views:  Team Artifacts  My Work  Team Dashboard  Work Items © Copyright IBM Corporation 2008, 2013
    7. 7. Team Artifacts view This view is the central access point for project data. The view is organized by these folders:  Your repository connections  Project and folder hierarchies  Your personal folders – Feeds – Repository workspaces – Teams areas that you are assigned to – Work Item history © Copyright IBM Corporation 2008, 2013
    8. 8. My Work view Use this view to manage your work items. This view is organized by sections:  Inbox lists newly assigned work.  Current Work lists work items for the current iteration.  Future Work lists work for future iterations. Changes that you make in the My Work view can directly impact work items and your team’s plans. You can customize this view by clicking actions in the view menu: Click the View Menu icon. © Copyright IBM Corporation 2008, 2013
    9. 9. Team Dashboard view This view is a central access point for team communications and news. The view is continuously updated. The view includes these default sections:  My Open Work Items lists open work items by Priority.  Event Log displays information from news feeds.  Team Load shows workloads by member.  Build lists events for builds. You can customize this view by using the view menu. © Copyright IBM Corporation 2008, 2013
    10. 10. Work Items view This view displays work-item query results in a table. Double-click a work item to open it in the Work Item editor. © Copyright IBM Corporation 2008, 2013
    11. 11. Creating work items  Work items and the Work Items perspective > Creating work items  Finding work items  Displaying work-item history  Triaging new work items  Working on and resolving work items  Configuring personal notifications > = Current topic © Copyright IBM Corporation 2008, 2013
    12. 12. Ways to create a work item You create work items to submit a defect, task, enhancement, or other type of work request for a project. You can create a work item in several ways:  Click Work Items > New > Work Item.  Duplicate another work item.  Create a work item whose Summary field contains text that you select from text in the Summary, Description, or Discussion fields in the Work Item editor  Take a screen capture and attach it to a new work item.  Create a work item in the Build editor. © Copyright IBM Corporation 2008, 2013
    13. 13. Creating a work item 1. Right-click the Work Items folder, and then click New > Work Item. 1. Right-click the Work Items folder, and then click New > Work Item. 2. Select the type of work item to create, and then click Finish. 2. Select the type of work item to create, and then click Finish. © Copyright IBM Corporation 2008, 2013
    14. 14. Creating a work item (continued) 3. On the Overview tab of the new work item, set the work item’s properties. 3. On the Overview tab of the new work item, set the work item’s properties. © Copyright IBM Corporation 2008, 2013
    15. 15. Creating a work item (continued) 5. Click Add File, select the file to add, and then click Open. 4. To add an attachment to the work item, click Links. 6. Click Save. © Copyright IBM Corporation 2008, 2013
    16. 16. Use the Filed Against field to assign a work item category. Categories group work items for your project by these areas:  Components  Functional areas Each category is associated with a team area. Work item categories © Copyright IBM Corporation 2008, 2013
    17. 17. Finding work items  Work items and the Work Items perspective  Creating work items > Finding work items  Displaying work-item history  Triaging new work items  Working on and resolving work items  Configuring personal notifications > = Current topic © Copyright IBM Corporation 2008, 2013
    18. 18. Use queries to find work items Queries are the primary mechanism for finding work items. Queries are stored in the Work Items folder of the Team Artifacts view:  The My Queries folder stores your private queries.  The Shared Queries folder stores predefined and individually shared queries. © Copyright IBM Corporation 2008, 2013
    19. 19. Finding work items that are assigned to you Double-click the Open assigned to me query to find work items that are assigned to you. The results are in the Work Items view. The number of items that are found and the query name are displayed on the title bar. © Copyright IBM Corporation 2008, 2013
    20. 20. Creating a simple query 1. In the Team Artifacts view, right-click the Work Items folder, and then click New > Query. 2. In the Work Item Query editor, click Simple Query. © Copyright IBM Corporation 2008, 2013
    21. 21. Creating a simple query (continued) Work-item properties are filtered in condition boxes. For groups, click AND or OR. For condition boxes, select other filters, such as Is or Is not. To add more condition boxes, click the plus sign icon. Click the menu to add groups for User, Date, or Text properties. © Copyright IBM Corporation 2008, 2013
    22. 22. Creating a simple query (continued) 5. Click Run to run the query, or click Save to store the query in your My Queries folder. 4. Enter a name for the query. © Copyright IBM Corporation 2008, 2013
    23. 23. Finding a specific work item How can you find a specific work item when you know the work item ID, a phrase from the work item Summary, Description, or Discussions property, or a phrase that was in the work item, but it is no longer there? Enter search information in the Quick Search field. If a matching work item is found, it is opened. If multiple work items are found, the work items are listed in the Work Items view. © Copyright IBM Corporation 2008, 2013
    24. 24. Finding a specific work item (continued) What if no matching work items are returned from a search? Use the Jazz text search feature: 1.Click Search > Jazz Text…. In the Containing text field, enter the search text. 2.Select the kinds of objects to include in the search. 3.Click Search. The results are displayed in the Search view with a score that indicates how likely the work item matches the search text. © Copyright IBM Corporation 2008, 2013
    25. 25. Finding duplicate work items The work item that you found seems a lot like another work item. Is it a duplicate? In the Work Item editor, click the menu icon that is next to the work item ID, and then click Find Potential Duplicates. The potential duplicate work items are displayed in the Work Items view. • The comment shows the number of potential duplicates for the work item in question. • The Score column indicates the probability that the work item is a duplicate. You determine whether the work item is a duplicate. © Copyright IBM Corporation 2008, 2013
    26. 26. Exercises 2.1 - 2.3 Complete these tasks:  Create a work item in the JKE Banking (Change Management) project.  Query work items in the JKE Banking (Change Management) project.  Add conditions to the query to limit its scope and adjust how the results are sorted and how they are listed in the Work Items view. © Copyright IBM Corporation 2008, 2013
    27. 27. Displaying work-item history  Eclipse Work Items perspective and views  Creating work items  Finding work items > Displaying work-item history  Triaging new work items  Working on and resolving work items  Configuring personal notifications > = Current topic © Copyright IBM Corporation 2008, 2013
    28. 28. Displaying work-item history Jazz automatically maintains work-item histories:  The history of changes to a specific work item  The history of work items that you open  The results of queries that you ran during the current session © Copyright IBM Corporation 2008, 2013
    29. 29. The work item History tab In the Work Item editor, the History tab shows the complete history of changes. • The history shows who made changes and when. The most recent change is listed first. • The calendar bar is segmented into weekly sections and shows the timing of changes. • Weeks that contain changes are highlighted in blue. • To see a summary of the changes that were made during a week, click the week. © Copyright IBM Corporation 2008, 2013
    30. 30. Your work item history To see a history of the work items that you opened in the Work Item editor, expand the Work Item History folder in the Team Artifacts view. These folders contain work items that you opened before today. This list includes the work items that you opened today. © Copyright IBM Corporation 2008, 2013
    31. 31. Results of previously run queries © Copyright IBM Corporation 2008, 2013
    32. 32. Triaging new work items  Eclipse Work Items perspective and views  Creating work items  Finding work items  Displaying work-item history > Triaging new work items  Working on and resolving work items  Configuring personal notifications > = Current topic © Copyright IBM Corporation 2008, 2013
    33. 33. As a team member on a project, you must manage work items that are assigned to you: Inbox  Recently assigned work items that require triage: – Priorities versus current work – Estimate effort Current Work  Work items that are planned for completion in the current iteration Future work  Your personal “backlog”  Work items that you have triaged and postponed for later development My Work view: Triaging new work items © Copyright IBM Corporation 2008, 2013
    34. 34. My Work view: Current Work In the Current Work section, you manage work items that are assigned to you in the current iteration. Arrange the work items in order of planned completion. The My Work Load indicator displays this information: Remaining time available Hours in the iteration compared to the estimated hours to complete your unresolved work items To adjust time values, right-click a work item, and then click Show Work Time. © Copyright IBM Corporation 2008, 2013
    35. 35. Go deeper than triage  Read the work-item summary, description, and discussion.  Start a chat session with the creator to resolve questions, or enter a comment in the work item.  If you are not the correct owner, take action:  Reassign the work item to another user.  Add a comment explaining why.  Update the time estimate. © Copyright IBM Corporation 2008, 2013
    36. 36. Working on and resolving work items  Eclipse Work Items perspective and views  Creating work items  Finding work items  Displaying work-item history  Triaging new work items > Working on and resolving work items  Configuring personal notifications > = Current topic © Copyright IBM Corporation 2008, 2013
    37. 37. Work items must reflect real-time status State the overall status of the work item. Describe your work and progress. When necessary, update the status information in these areas:  Overview tab – Indicate the state of the work item – Estimate the time to resolve the work item – Participate in discussions  Links tab – Add an attachment or subscriber – Add relationships to other work items  Approvals tab: Identify who can approve the work item  History tab: View the change history of the work item © Copyright IBM Corporation 2008, 2013
    38. 38. Resolving a work item © Copyright IBM Corporation 2008, 2013
    39. 39. Work item states Work items evolve from an initial state, New, to a final state, Closed. Actions move the work items between the states. This image shows a typical workflow for task-level work items. Workflows are customizable. © Copyright IBM Corporation 2008, 2013
    40. 40. Configuring personal notifications  Eclipse Work Items perspective and views  Creating work items  Finding work items  Displaying work-item history  Triaging new work items  Working on and resolving work items > Configuring personal notifications  Email notifications  Pop-up alerts  News feeds > = Current topic © Copyright IBM Corporation 2008, 2013
    41. 41. Email notification Configure email on the Mail Configuration tab of the User editor. © Copyright IBM Corporation 2008, 2013
    42. 42. Pop-up alerts A pop-up alert is displayed in a small window and is hidden in a few seconds. You configure alerts on the Preferences page: Click Window > Preferences. © Copyright IBM Corporation 2008, 2013
    43. 43. News feeds Jazz components report on change events:  Events are recorded in the Jazz repository.  The Jazz feed service publishes a web feed. News feeds are configured at the project level. Three default news feeds are available:  Build Events for My Teams  My Work Item Changes  My Teams in Project Area Click an event to see more information about it. © Copyright IBM Corporation 2008, 2013
    44. 44. Unit summary Having completed this unit, you should be able to: • Describe the views that are associated with the Work Item perspective • Describe how work items relate to other IBM® Rational Team Concert™ concepts • Create work items • Find work items • Display work-item history • Explain how to triage new work items • Describe how to work on and resolve work items • Configure your personal notifications © Copyright IBM Corporation 2008, 2013
    45. 45. Exercises 2.4 - 2.5 Complete this task:  Triage a work item for the Conversion project © Copyright IBM Corporation 2008, 2013

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