Embracing SaaS

A Pacesetter Perspective
Deeper collaboration

61%

of Pacesetters
say that SaaS has increased
both intern...
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Embracing SaaS: A Pacesetter Perspective

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Full IBM Global SaaS Study: http://ibm.co/1fcygj4

The use of Software as a Service (SaaS) has skyrocketed over the last few years and shows no signs of slowing down.

What’s driving that demand? As expected, many we surveyed cited reducing the total cost of ownership (TCO) of their applications as the top reason for adopting SaaS. However, almost half are using SaaS to attain a broad range of powerful benefits that combine to deliver something even more critical: competitive advantage.

Leading companies are leveraging SaaS in powerful and even transformative ways. Read the complete study to examine what differentiates SaaS Pacesetters.

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Embracing SaaS: A Pacesetter Perspective

  1. 1. Embracing SaaS A Pacesetter Perspective Deeper collaboration 61% of Pacesetters say that SaaS has increased both internal and external collaboration. Market agility 68% of Pacesetters use SaaS to improve the customer experience. Pacesetters The IBM Global SaaS Study highlights the Pacesetter segment -- roughly 19% of the survey population -- who exhibit the highest level of SaaS adoption and are gaining competitive advantage through their broad efforts. 19% Better decision making 72% of Pacesetters use SaaS to leverage analytics and gain insights from large masses of data. Search SafeGuard World International, a global managed payroll and outsourcing company, saw a 20% reduction in implementation time for many projects. For more information visit IBM Center for Applied Insights www.ibm.com/ibmcai/saas A Major Airline Company focused their SaaS analytics on improving customer experience and saw an increase in the number and value of flight bookings. PAC2000A, an Italian retail giant, saw a 2.4% increase in comparable store sales after using SaaS analytics to develop more localized pricing decisions.

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