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Webinar:
Informal Social Learning
Metodologías, técnicas y                  El 70% del
herramientas para la Gestión              conocimiento
Social del aprendizaje de las             se obtiene de
personas.                                 modo informal.
30 de marzo de 16:00 a 17:00 h




   @JimLundy            @juanliedo    @josuinchaurraga




                                     © 2011 Saba Software,@ibermaticahcm
                                                          Inc. All rights reserved.
Saba Collaboration Hour

Social Learning


Jim Lundy
VP GM
 Collaboration Business Unit
jlundy@saba.com


               © 2011 Saba Software, Inc. All rights reserved.
Saba Safe Harbor Statement



               The following is intended to outline our general
               product direction. It is intended for informational
               purposes only and is not to be incorporated into any
               contract. It is not a commitment to deliver any
               material, code, or functionality, and should not be
               relied upon in making purchasing decisions. The
               development, release, and timing of any features or
               functionality described in this communication remains
               at the sole discretion of Saba and may change at any
               time, with or without notice.




3| Saba Confidential                                     © 2011 Saba Software, Inc. All rights reserved.
Changing the way we Socialize
   Past 30 years                      2010




                           |   © 2010 Saba Software, Inc. All rights reserved.
                                 2011
Agenda

 Learning trends you can't ignore.
 Technology and architecture shifts that impact what you do.
 How to plan and succeed with a socially enabled learning practice.




5                                                   © 2011 Saba Software, Inc. All rights reserved.
The Shift to Social




                         73% of Adults have a Facebook Profile*
6 * Pew, Feb 2010 Poll                        © 2011 Saba Software, Inc. All rights reserved.
Going Beyond Powerpoint Content

 Simulations       Virtual Environments




            Social Games



                           © 2011 Saba Software, Inc. All rights reserved.
Video as a Learning Mode of
Choice
    How To Do Something

                                 Video Learning




                          http://youtu.be/p6l8-1kHUsA

8                                   © 2011 Saba Software, Inc. All rights reserved.
Crowdsourcing Learning
               Learning   Vendor or         Learning
Your Friends
                Topic     Technolog         Channel




                                  © 2011 Saba Software, Inc. All rights reserved.
Agenda

 Learning trends you can't ignore.
 Technology and architecture shifts that impact
  what you do.
 How to plan and succeed with a socially enabled
  learning practice.




10                                    © 2011 Saba Software, Inc. All rights reserved.
The New Race
  Application Stack Wars                             Workplace App. Wars

                                                                Collaboration

                        ERP/
                        HRMS

                                      Next Generation    Content                     Portals
                                     Corporate Desktop




                          Saba supports the Next Generation Desktop
                               with 4th Generation Collaboration
11| Saba Confidential                                    © 2011 Saba Software, Inc. All rights reserved.
Your Next Learning Device
                 © 2011 Saba Software, Inc. All rights reserved.
Capture the Learning


Social
Learning   Organization      Learning
                              Nugget




             Team
                                        Learning
                                         Nugget




           Individual
Formal
Learning
                          © 2011 Saba Software, Inc. All rights reserved.
The Profile as a Strategic Asset
                                  Certified Profiles are the Foundation
       Full Profile               of a People focused Strategy




                        Profile
                        Summary

14| Saba Confidential                              © 2011 Saba Software, Inc. All rights reserved.
Understand how Learning is
occurring
Use Social Network Analysis to
Understand
- How groups interact
- Progress of New Hires
- Why some teams outperform others




        Social Network Analysis is the new Analytics
15                                       © 2011 Saba Software, Inc. All rights reserved.
Agenda

 Learning trends you can't ignore.
 Technology and architecture shifts that impact what
  you do.
 How to plan and succeed with a socially enabled
  learning practice.




16                                    © 2011 Saba Software, Inc. All rights reserved.
Leverage Video Now
– Don’t wait to make a Move

     Easy Capture            Easy Publishing




                Learning using Video has never
                been easier
17                             © 2011 Saba Software, Inc. All rights reserved.
The Top Five Use Case Scenarios for
Social Software
              Use Case              Key Benefit
       Expertise Location         Unleash tacit knowledge


         Content Rating           Access to better content


        Social Learning           Best Practices, How Tos


        Idea Jams & Contests           Faster Innovation

        Communities of Practice   Building Knowledgebases

18| Saba Confidential                    © 2011 Saba Software, Inc. All rights reserved.
Expertise Location


      Finding Experts is
       not Easy
      Most systems do not
       contain certified
       information



       Expertise Location is a
Key Enabler to accelerating productivity
19|   Saba Confidential           © 2011 Saba Software, Inc. All rights reserved.
Finding the Right Content




                                                                      Links
                          Files   Lists




            Content Ratings is one of the best
         kept secrets of Enterprise Social Software
20|   Saba Confidential                   © 2011 Saba Software, Inc. All rights reserved.
Social Learning: Enabled via a
    Social Networking Platform
                         Certified Profile
                         Communication
                         Search / Ratings
                         Content
                         Ideas / Issues
                         Discussions
                         Social Analytics


       Generations of Collaboration*
       4. Aggregation
       3. Social
       2. Real-time
       1. Email

* Source: Gartner Inc.                       © 2011 Saba Software, Inc. All rights reserved.
Everyone on the Same Team


 Line of Business    CIO   Human Resources        Learning Officer




                    ALIGNMENT




                                       © 2011 Saba Software, Inc. All rights reserved.
Summary

 Learning is changing
 Experiment with the way you deliver learning
  content
 Communities connect people with knowledge
     – Tie Learning into it (don’t keep formal learning separate)




23                                              © 2011 Saba Software, Inc. All rights reserved.
Thank You
       Jim Lundy
       jlundy@Saba.com
       @JimLundy (via Twitter)
       Connect With Us




Power Up Your People        © 2011 Saba Software, Inc. All rights reserved.
Informal learning

                 Cómo social business ayuda a
                    generar aprendizaje




@ibermaticahcm

                            Marzo 2010




                        © 2011 Saba Software, Inc. All rights reserved.
Objetivos de la presentación
Esta presentación pretende proporcionar:

 una aproximación al concepto de informal learning

 un enfoque de la relación entre aprendizaje informal, gestión del conocimiento y
  social media




                                                            © 2011 Saba Software, Inc. All rights reserved.
Quiénes somos


 Josu Intxaurraga ->         @josuinchaurraga

 Gerente Área HCM & social biz de Ibermática

 PMP




 Juan Liedo ->         @juanliedo

 Gerente Área HCM & social biz de Ibermática

 Profesor Universidad (EUCCB)




                                                © 2011 Saba Software, Inc. All rights reserved.
Índice
1. ¿Aprendizaje informal?

2. Aprendizaje informal en las organizaciones

3. La gestión del conocimiento en Enterprise 2.0

4. Aprendizaje informal con social business

5. Razones para usar social business en aprendizaje



                    «Sabemos que la fuente de riqueza es algo específicamente
                    humano: el conocimiento. Aplicado a las tareas que ya
                    hacemos, puede aumentar la productividad. Aplicado a las
                    tareas nuevas y diferentes, provoca innovación…”

                                                                     Peter Drucker
                                  Management challenges of the XXIst Century-1999


                                                           © 2011 Saba Software, Inc. All rights reserved.
1. ¿Aprendizaje informal?


University of Bologna
                            




                                © 2011 Saba Software, Inc. All rights reserved.
1. ¿Aprendizaje informal?



Es necesario dinamizar la actividad de
aprendizaje y dotarla de elementos
motivadores




                                  © 2011 Saba Software, Inc. All rights reserved.
1. ¿Aprendizaje informal?




         ¿Cómo
    aprendes tú?
                            © 2010 Saba Software, Inc. All rights reserved
1. ¿Aprendizaje informal?



   APRENDIZAJE              APRENDIZAJE
     FORMAL                  INFORMAL




     oEstructurado          oAutodirigido

     oRol del profesor      oActivo

     oDirigido              oBasado en relaciones

          PUSH                        PULL
                                      © 2010 Saba Software, Inc. All rights reserved
1. ¿Aprendizaje informal?




Fuente: Jay Gross, 2006.
                            © 2010 Saba Software, Inc. All rights reserved
1. ¿Aprendizaje informal?




       Estamos
     aprendiendo
                            © 2010 Saba Software, Inc. All rights reserved
1. ¿Aprendizaje informal?




        Networking
                            © 2010 Saba Software, Inc. All rights reserved
2. Aprendizaje informal en las organizaciones




 “Las empresas reconocen que
 las herramientas 2.0 son el
 futuro de la formación, pero sólo
 el 15% las usan”

                             Estudio Adecco Training, vía Educaweb (nov 2010)




                                                     © 2011 Saba Software, Inc. All rights reserved.
2. Aprendizaje informal en las organizaciones




           ¿Cómo
     formalizar lo
       informal?
                                         © 2010 Saba Software, Inc. All rights reserved
3. La gestión del conocimiento en Enterprise 2.0
Espiral del conocimiento


                                        PODCASTING, RSS,
                                        FORUMS, WEBCAST
                                        REAL TIME WEB
                                        PERSONAL PROFILE


         INTERIORIZAR
                        4
         CONOCIMIENTO                    COMPARTIR
         EXPLÍCITO                       CONOCIMIENTO TÁCITO =
            BLOG                         APRENDIZAJE INFORMAL
            MICROBLOG               1
            TAGGING
            SOCIAL BOOKMARKS
                                             ARTICULAR
                         3                   CONOCIMIENTO
              ESTANDARIZAR                   TÁCITO
                                         2
              CONOCIMIENTO
              EXPLÍCITO        WIKIS, FAQS,
                               ANSWERS
                               COMUNIDADES PRÁC.




                                                           © 2010 Saba Software, Inc. All rights reserved
4. Aprendizaje informal con social business


                                                  Formación               Competencias
                        Webconference                                      Desempeño
                                                  eLearning
                                                                                     HCM
                          Mi
                                                     Formación                        2.0
     Mis                  perfil,
                                                      eLearning
     Conexiones           agenda                  (interna/externa)

               Wikis,     Informal learning
               foros,         (Centro de
               blogs
                            conocimiento)
                                                     Recursos
    Redes
                                                     didácticos
    externas        Grupos                           Internos/externos
                  de trabajo,   Conversaciones,
                  conexiones    relaciones,
                                ideas
        Acceso
        información
        formación                   Monitorización
        presencial
                                                         © 2011 Saba Software, Inc. All rights reserved.
5. Razones para usar social business en aprendizaje
Las oportunidades para ser más competitivos




       1
         Los empleados aprenden si se relacionan




      2      Motivación, fluidez, productividad




                                                  © 2010 Saba Software, Inc. All rights reserved
5. Razones para usar social business en aprendizaje
Las oportunidades para ser más competitivos



     3 Monitorización y control




     4   Eficiencia en la gestión del conocimiento




                                                     © 2010 Saba Software, Inc. All rights reserved
Gracias por su atención


                                        www.hcmibermatica.com

                                        hcm@Ibermatica.com

                                        @Ibermaticahcm
Datos de contacto adicionales:
Juan Liedo
Tlfn. 91 38 49 100
Email: j.liedo@ibermatica.com    También en Facebook y Slideshare




                                                   © 2010 Saba Software, Inc. All rights reserved

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Webinar Informal Social Learning 30 marzo 2011

  • 1. Webinar: Informal Social Learning Metodologías, técnicas y El 70% del herramientas para la Gestión conocimiento Social del aprendizaje de las se obtiene de personas. modo informal. 30 de marzo de 16:00 a 17:00 h @JimLundy @juanliedo @josuinchaurraga © 2011 Saba Software,@ibermaticahcm Inc. All rights reserved.
  • 2. Saba Collaboration Hour Social Learning Jim Lundy VP GM Collaboration Business Unit jlundy@saba.com © 2011 Saba Software, Inc. All rights reserved.
  • 3. Saba Safe Harbor Statement The following is intended to outline our general product direction. It is intended for informational purposes only and is not to be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described in this communication remains at the sole discretion of Saba and may change at any time, with or without notice. 3| Saba Confidential © 2011 Saba Software, Inc. All rights reserved.
  • 4. Changing the way we Socialize Past 30 years 2010 | © 2010 Saba Software, Inc. All rights reserved. 2011
  • 5. Agenda  Learning trends you can't ignore.  Technology and architecture shifts that impact what you do.  How to plan and succeed with a socially enabled learning practice. 5 © 2011 Saba Software, Inc. All rights reserved.
  • 6. The Shift to Social 73% of Adults have a Facebook Profile* 6 * Pew, Feb 2010 Poll © 2011 Saba Software, Inc. All rights reserved.
  • 7. Going Beyond Powerpoint Content Simulations Virtual Environments Social Games © 2011 Saba Software, Inc. All rights reserved.
  • 8. Video as a Learning Mode of Choice How To Do Something Video Learning http://youtu.be/p6l8-1kHUsA 8 © 2011 Saba Software, Inc. All rights reserved.
  • 9. Crowdsourcing Learning Learning Vendor or Learning Your Friends Topic Technolog Channel © 2011 Saba Software, Inc. All rights reserved.
  • 10. Agenda  Learning trends you can't ignore.  Technology and architecture shifts that impact what you do.  How to plan and succeed with a socially enabled learning practice. 10 © 2011 Saba Software, Inc. All rights reserved.
  • 11. The New Race Application Stack Wars Workplace App. Wars Collaboration ERP/ HRMS Next Generation Content Portals Corporate Desktop Saba supports the Next Generation Desktop with 4th Generation Collaboration 11| Saba Confidential © 2011 Saba Software, Inc. All rights reserved.
  • 12. Your Next Learning Device © 2011 Saba Software, Inc. All rights reserved.
  • 13. Capture the Learning Social Learning Organization Learning Nugget Team Learning Nugget Individual Formal Learning © 2011 Saba Software, Inc. All rights reserved.
  • 14. The Profile as a Strategic Asset Certified Profiles are the Foundation Full Profile of a People focused Strategy Profile Summary 14| Saba Confidential © 2011 Saba Software, Inc. All rights reserved.
  • 15. Understand how Learning is occurring Use Social Network Analysis to Understand - How groups interact - Progress of New Hires - Why some teams outperform others Social Network Analysis is the new Analytics 15 © 2011 Saba Software, Inc. All rights reserved.
  • 16. Agenda  Learning trends you can't ignore.  Technology and architecture shifts that impact what you do.  How to plan and succeed with a socially enabled learning practice. 16 © 2011 Saba Software, Inc. All rights reserved.
  • 17. Leverage Video Now – Don’t wait to make a Move Easy Capture Easy Publishing Learning using Video has never been easier 17 © 2011 Saba Software, Inc. All rights reserved.
  • 18. The Top Five Use Case Scenarios for Social Software Use Case Key Benefit Expertise Location Unleash tacit knowledge Content Rating Access to better content Social Learning Best Practices, How Tos Idea Jams & Contests Faster Innovation Communities of Practice Building Knowledgebases 18| Saba Confidential © 2011 Saba Software, Inc. All rights reserved.
  • 19. Expertise Location Finding Experts is not Easy Most systems do not contain certified information Expertise Location is a Key Enabler to accelerating productivity 19| Saba Confidential © 2011 Saba Software, Inc. All rights reserved.
  • 20. Finding the Right Content Links Files Lists Content Ratings is one of the best kept secrets of Enterprise Social Software 20| Saba Confidential © 2011 Saba Software, Inc. All rights reserved.
  • 21. Social Learning: Enabled via a Social Networking Platform Certified Profile Communication Search / Ratings Content Ideas / Issues Discussions Social Analytics Generations of Collaboration* 4. Aggregation 3. Social 2. Real-time 1. Email * Source: Gartner Inc. © 2011 Saba Software, Inc. All rights reserved.
  • 22. Everyone on the Same Team Line of Business CIO Human Resources Learning Officer ALIGNMENT © 2011 Saba Software, Inc. All rights reserved.
  • 23. Summary  Learning is changing  Experiment with the way you deliver learning content  Communities connect people with knowledge – Tie Learning into it (don’t keep formal learning separate) 23 © 2011 Saba Software, Inc. All rights reserved.
  • 24. Thank You Jim Lundy jlundy@Saba.com @JimLundy (via Twitter) Connect With Us Power Up Your People © 2011 Saba Software, Inc. All rights reserved.
  • 25. Informal learning Cómo social business ayuda a generar aprendizaje @ibermaticahcm Marzo 2010 © 2011 Saba Software, Inc. All rights reserved.
  • 26. Objetivos de la presentación Esta presentación pretende proporcionar:  una aproximación al concepto de informal learning  un enfoque de la relación entre aprendizaje informal, gestión del conocimiento y social media © 2011 Saba Software, Inc. All rights reserved.
  • 27. Quiénes somos Josu Intxaurraga -> @josuinchaurraga Gerente Área HCM & social biz de Ibermática PMP Juan Liedo -> @juanliedo Gerente Área HCM & social biz de Ibermática Profesor Universidad (EUCCB) © 2011 Saba Software, Inc. All rights reserved.
  • 28. Índice 1. ¿Aprendizaje informal? 2. Aprendizaje informal en las organizaciones 3. La gestión del conocimiento en Enterprise 2.0 4. Aprendizaje informal con social business 5. Razones para usar social business en aprendizaje «Sabemos que la fuente de riqueza es algo específicamente humano: el conocimiento. Aplicado a las tareas que ya hacemos, puede aumentar la productividad. Aplicado a las tareas nuevas y diferentes, provoca innovación…” Peter Drucker Management challenges of the XXIst Century-1999 © 2011 Saba Software, Inc. All rights reserved.
  • 29. 1. ¿Aprendizaje informal? University of Bologna  © 2011 Saba Software, Inc. All rights reserved.
  • 30. 1. ¿Aprendizaje informal? Es necesario dinamizar la actividad de aprendizaje y dotarla de elementos motivadores © 2011 Saba Software, Inc. All rights reserved.
  • 31. 1. ¿Aprendizaje informal? ¿Cómo aprendes tú? © 2010 Saba Software, Inc. All rights reserved
  • 32. 1. ¿Aprendizaje informal? APRENDIZAJE APRENDIZAJE FORMAL INFORMAL oEstructurado oAutodirigido oRol del profesor oActivo oDirigido oBasado en relaciones PUSH PULL © 2010 Saba Software, Inc. All rights reserved
  • 33. 1. ¿Aprendizaje informal? Fuente: Jay Gross, 2006. © 2010 Saba Software, Inc. All rights reserved
  • 34. 1. ¿Aprendizaje informal? Estamos aprendiendo © 2010 Saba Software, Inc. All rights reserved
  • 35. 1. ¿Aprendizaje informal? Networking © 2010 Saba Software, Inc. All rights reserved
  • 36. 2. Aprendizaje informal en las organizaciones “Las empresas reconocen que las herramientas 2.0 son el futuro de la formación, pero sólo el 15% las usan” Estudio Adecco Training, vía Educaweb (nov 2010) © 2011 Saba Software, Inc. All rights reserved.
  • 37. 2. Aprendizaje informal en las organizaciones ¿Cómo formalizar lo informal? © 2010 Saba Software, Inc. All rights reserved
  • 38. 3. La gestión del conocimiento en Enterprise 2.0 Espiral del conocimiento PODCASTING, RSS, FORUMS, WEBCAST REAL TIME WEB PERSONAL PROFILE INTERIORIZAR 4 CONOCIMIENTO COMPARTIR EXPLÍCITO CONOCIMIENTO TÁCITO = BLOG APRENDIZAJE INFORMAL MICROBLOG 1 TAGGING SOCIAL BOOKMARKS ARTICULAR 3 CONOCIMIENTO ESTANDARIZAR TÁCITO 2 CONOCIMIENTO EXPLÍCITO WIKIS, FAQS, ANSWERS COMUNIDADES PRÁC. © 2010 Saba Software, Inc. All rights reserved
  • 39. 4. Aprendizaje informal con social business Formación Competencias Webconference Desempeño eLearning HCM Mi Formación 2.0 Mis perfil, eLearning Conexiones agenda (interna/externa) Wikis, Informal learning foros, (Centro de blogs conocimiento) Recursos Redes didácticos externas Grupos Internos/externos de trabajo, Conversaciones, conexiones relaciones, ideas Acceso información formación Monitorización presencial © 2011 Saba Software, Inc. All rights reserved.
  • 40. 5. Razones para usar social business en aprendizaje Las oportunidades para ser más competitivos 1 Los empleados aprenden si se relacionan 2 Motivación, fluidez, productividad © 2010 Saba Software, Inc. All rights reserved
  • 41. 5. Razones para usar social business en aprendizaje Las oportunidades para ser más competitivos 3 Monitorización y control 4 Eficiencia en la gestión del conocimiento © 2010 Saba Software, Inc. All rights reserved
  • 42. Gracias por su atención www.hcmibermatica.com hcm@Ibermatica.com @Ibermaticahcm Datos de contacto adicionales: Juan Liedo Tlfn. 91 38 49 100 Email: j.liedo@ibermatica.com También en Facebook y Slideshare © 2010 Saba Software, Inc. All rights reserved