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The ideal collaborative workspace - how to make a knowledge worker truely effective
Collaboration --> Internet and www  <ul><ul><li>one of the original intentions of Internet and www was  collaboration </li...
Internet pioneers and inventors    - collaboration was the objective of the exercise <ul><li>Vannevar Bush </li></ul>Near ...
The pioneers thought about collaboration Vannevar Bush 1945 Pioneered associative linking - the idea of Hypertext
The pioneers thought about collaboration Vannevar Bush 1945 Doug Engelbart   1968 developed  Hypertext  or Hypermedia as a...
Internet pioneers and inventors    - collaboration was the objective of the exercise <ul><li>Doug Engelbart   </li></ul>En...
The pioneers thought about collaboration Vannevar Bush 1945 Doug Engelbart   1968 Tim Berners-Lee 1991
Internet pioneers and inventors    - collaboration was the objective of the exercise <ul><ul><li>Brought Hypertext and Int...
&quot;Whatever happened to the Web?&quot; the collaboration bar the pioneers thought  about collaboration Publishing Stati...
Promises of the next Web <ul><li>Tim Berners-Lee originally expressed the vision of the Semantic Web as follows: [7]   </l...
&quot;Enterprise 2.0&quot; pionéer   Harvard Business School Professor Andrew McAfee <ul><ul><li>Coined the term &quot;Ent...
Web 2.0 / Enterprise 2.0
What characterizes Web/Enterprise 2.0 <ul><li>Search   For any information platform to be valuable, its users must  be abl...
Other great tools/resources <ul><ul><li>Embracing social media  in the enterprise </li></ul></ul><ul><ul><li>Enterprise 2....
2.0 Adoption Council <ul><ul><li>We are a collection of managers in large enterprises that are charting the course for 2.0...
Burton Group's OWF platform  - to create and effective workplace for today's information worker <ul><li>Enterprises have o...
Creating the true collaborative workspace <ul><li>Let's collaborate on this: </li></ul><ul><li>  </li></ul><ul><ul><li>Com...
 
Features/requirements of an ideal collaborative workspace   - here is where we all come with suggestions <ul><ul><li>When ...
Features/requirements of an ideal collaborative workspace   - here is where we all come with suggestions <ul><ul><li>All w...
Features/requirements of an ideal collaborative workspace   - here is where we all come with suggestions <ul><ul><li>There...
The next Web <ul><ul><li>Semantic Web </li></ul></ul><ul><ul><li>Tim Berners-Lee originally expressed the vision of the Se...
The next Web <ul><ul><li>See  Tim Berners Lee on the Semantic Web (Web3.0) </li></ul></ul><ul><ul><li>Og også denne nylige...
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The Ideal Collaborative Workspace

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How do you view/develop the ideal collaborative workspace

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  1. 1. The ideal collaborative workspace - how to make a knowledge worker truely effective
  2. 2. Collaboration --> Internet and www <ul><ul><li>one of the original intentions of Internet and www was collaboration </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul>A funny thing happened on the way to the web. Hypertext, a model for fostering collaboration and content management by flexibly working with information items, essentially took one step forward and two steps back....   ..the web has failed to achieve many facets of the vision web inventor Sir Tim Berners-Lee had in mind in the first place.....   The print-centricity dominating most personal computing platforms and tools has also hampered hypertext during recent decades....&quot;  Peter O'Kelly (Burton Group) -  &quot;Whatever happened to the Web?&quot;
  3. 3. Internet pioneers and inventors   - collaboration was the objective of the exercise <ul><li>Vannevar Bush </li></ul>Near the close of World War II, Vannevar Bush, the former director of the wartime Office of Scientific Research and Development, urged scientists to turn their energies from war to the task of making the vast store of human knowledge accessible and useful. The &quot;infostructure&quot; he sketched out—including a proposal for what might be seen as a kind of precursor to hypertext—was destined to be realized in what we now know as the Internet.     &quot; As We May Think &quot;   1945   Bush described a theoretical machine he called a &quot;memex,&quot; which was to enhance human memory by allowing the user to store and retrieve documents linked by associations. This associative linking was very similar to what is known today as hypertext.
  4. 4. The pioneers thought about collaboration Vannevar Bush 1945 Pioneered associative linking - the idea of Hypertext
  5. 5. The pioneers thought about collaboration Vannevar Bush 1945 Doug Engelbart 1968 developed Hypertext or Hypermedia as a working tool
  6. 6. Internet pioneers and inventors   - collaboration was the objective of the exercise <ul><li>Doug Engelbart </li></ul>Engelbart was one of several in the 60's who, inspired by Bush, worked on the idea of the Hypertext model . His NLS/Augment system prefigured the Web, shared screen teleconferencing, much of what we know as hypertext, in what's often called the Mother of All Demos .   &quot;By ' augmenting human intellect ' we mean increasing the capability of a man to approach a complex problem situation, to gain comprehension to suit his particular needs, and to derive solutions to problems.&quot;   In the late 1960's Doug created the Journal (along with the mouse, shared-screen interactive hypertext and video, dynamic outlining and many other inventions) to support the needs of high performance, problem solving teams. His objective was not ‘Content Management’, it's always been direct support for communication intensive working processes - augmenting a team's collective IQ.   Him and his team developed Hypertext or Hypermedia as a working tool   He was also the inventor of the computer mouse.      1968
  7. 7. The pioneers thought about collaboration Vannevar Bush 1945 Doug Engelbart 1968 Tim Berners-Lee 1991
  8. 8. Internet pioneers and inventors   - collaboration was the objective of the exercise <ul><ul><li>Brought Hypertext and Internet together to create the World Wide Web </li></ul></ul><ul><ul><li>Developed the Hypertext Transfer Protocol (http) </li></ul></ul><ul><ul><li>Developed Hypertext Markup Language (html)  </li></ul></ul><ul><ul><li>wrote the first web server and web browser </li></ul></ul><ul><ul><li>is the director of the World Wide Web Consortium (W3C) </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>  </li></ul>1991 Tim Berners-Lee
  9. 9. &quot;Whatever happened to the Web?&quot; the collaboration bar the pioneers thought  about collaboration Publishing Static html pages Dynamic pages Web applications Web Services Processes/applications collaborating Social Networking wiki, blog, FB, mash-ups, etc. People collaborating &quot;wisdom of the crowd&quot; Semantic Web Web 0         Web 1.0                Web 1.5                                Web 2.0                   Web 3.0
  10. 10. Promises of the next Web <ul><li>Tim Berners-Lee originally expressed the vision of the Semantic Web as follows: [7] </li></ul><ul><ul><li>I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘ intelligent agents ’ people have touted for ages will finally materialize. </li></ul></ul><ul><li>– Tim Berners-Lee , 1999 </li></ul><ul><li>  </li></ul><ul><li>  </li></ul>Tim Berners-Lee on Semantic Web TB-Lee: The Next Web of open linked data
  11. 11. &quot;Enterprise 2.0&quot; pionéer   Harvard Business School Professor Andrew McAfee <ul><ul><li>Coined the term &quot;Enterprise 2.0&quot; and &quot;Emergent Social Software Platforms&quot; (ESSPs) </li></ul></ul><ul><ul><li>Enterprise 2.0: The Dawn of Emergent Collaboration </li></ul></ul><ul><ul><li>His blog   </li></ul></ul><ul><li>  </li></ul><ul><ul><li>See this video   </li></ul></ul><ul><li>  </li></ul><ul><ul><li>See also the definition of Slates on the next slides  </li></ul></ul><ul><ul><li>with a more recent update/addition here: Second definition of Enterprise 2.0 </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>  </li></ul>2006
  12. 12. Web 2.0 / Enterprise 2.0
  13. 13. What characterizes Web/Enterprise 2.0 <ul><li>Search For any information platform to be valuable, its users must be able to find what they are looking for </li></ul><ul><li>Links are an excellent guide to what's important and provide structure to online content </li></ul><ul><li>Authoring   Internet blogs and Wikipedia have shown that many people have a desire to author. Evidence from Wikipedia shows that group authorship can lead to convergent, high quality content </li></ul><ul><li>Tags   - don't try to impose an up-front categorization scheme; let one emerge over time as a result of user's actions  --> folksonomy </li></ul><ul><li>Extensions - take tagging one step further by automating some of the work of categorization and pattern matching </li></ul><ul><li>Signals technology to signal users when new content of interest appears </li></ul><ul><li>  </li></ul>Source: Enterprise 2.0: The Dawn of Emergent Collaboration S L A T E S
  14. 14. Other great tools/resources <ul><ul><li>Embracing social media  in the enterprise </li></ul></ul><ul><ul><li>Enterprise 2.0 Demystified </li></ul></ul><ul><ul><li>  2.0 Adoption Council   </li></ul></ul>... to bring together managers of large enterprises who are early adopters of Enterprise 2.0. See this 2.0 Adoption Council Intro .
  15. 15. 2.0 Adoption Council <ul><ul><li>We are a collection of managers in large enterprises that are charting the course for 2.0 adoption. Although we may use different platforms and tools, we all share a common enthusiasm for bringing a new way of working to our representative companies. We call ourselves “internal evangelists” and some say we have one of the most difficult, yet exciting jobs in the global marketplace... </li></ul></ul><ul><ul><li>  </li></ul></ul><ul><ul><li>The 2.0 Adoption Council is a self-service community of passionate early adopters. From members with over 100K seats under management to members experimenting with departmental deployments, we all share a common goal of delivering 21st century collaboration and social connectivity to the enterprise. In a recent survey, our members indicated 36% are managing budgets between $500K and $1M; although another 40% is still in the planning stages and can’t assess their total budget spend. </li></ul></ul><ul><ul><li>  </li></ul></ul><ul><ul><li>... We are not admitting sellers of IT software or hardware products, consultants, agencies, press, or analysts into the 2.0 Adoption Council. The group exists as strictly a peer support channel for customers to help each other and share experiences. We will be launching an external community soon for all friends and fans of the global enterprise 2.0 movement. </li></ul></ul><ul><ul><li>  </li></ul></ul><ul><ul><li>To apply to become a member of the Council , send us an inquiry on LinkedIn and we will get back to you in 48 hours. </li></ul></ul>
  16. 16. Burton Group's OWF platform  - to create and effective workplace for today's information worker <ul><li>Enterprises have optimized process-centric and transactional systems for computer efficiency, making workers adapt to the system. However, when employees are performing ad hoc work, the opposite should occur—the system should adapt to the worker. The Online Workplace Framework (OWF) is a vendor-neutral framework that describes how mechanisms such as personal productivity, collaboration, search, and knowledge-sharing tools can be combined to create an effective workplace for today’s information worker. This overview by Burton Group Senior Analyst Larry Cannell discusses how applying the OWF helps enterprises improve information worker effectiveness while saving money through decreased system duplication. </li></ul>
  17. 17. Creating the true collaborative workspace <ul><li>Let's collaborate on this: </li></ul><ul><li>  </li></ul><ul><ul><li>Comment on blog: The collaborative work - the nature of, current status and the ideal </li></ul></ul><ul><ul><li>Respons on a survey </li></ul></ul><ul><ul><li>Collaborate in a wiki environment  </li></ul></ul><ul><ul><ul><li>&quot; The ideal collaborative workspace &quot; </li></ul></ul></ul><ul><ul><ul><li>How to collaborate   </li></ul></ul></ul><ul><ul><ul><li>  ... </li></ul></ul></ul><ul><ul><ul><li>emails? No! No! No! (see illustration next page) </li></ul></ul></ul>
  18. 18.  
  19. 19. Features/requirements of an ideal collaborative workspace   - here is where we all come with suggestions <ul><ul><li>When we put an article (which could be just a question) out on the collaborative workspace, the following happens: </li></ul></ul><ul><ul><ul><li>the article is automatically linked to all relevant information produced (self-configured view filters applied) </li></ul></ul></ul><ul><ul><ul><li>anybody else working on the same or related issues will know of the presence of this article or question </li></ul></ul></ul><ul><ul><ul><li>you can be informed of who these other persons/organisations are </li></ul></ul></ul><ul><ul><ul><li>..... </li></ul></ul></ul><ul><ul><li>  </li></ul></ul><ul><ul><li>The true collaborative workspace is a place where we can spend most of our productive time </li></ul></ul><ul><ul><li>It is automatically fed and updated with to-the-point relevant information of what you are working on / have an interest in </li></ul></ul><ul><ul><li>The engine behind combines tagging, auto-tagging, smart search, etc. to produce this to the user </li></ul></ul>
  20. 20. Features/requirements of an ideal collaborative workspace   - here is where we all come with suggestions <ul><ul><li>All workflow flows through this main portal </li></ul></ul><ul><ul><li>It is individual, based on your profile, interests and work assignment </li></ul></ul><ul><ul><li>You can easily discover and collect contributions from people with similar focus as yourself across org borders </li></ul></ul><ul><ul><li>Available information you need either flows to you or is easily searchable (include both internal and external sources). </li></ul></ul><ul><ul><li>Views and searches can be time filtered. </li></ul></ul><ul><ul><li>The tools to update/input/output should be generic and readily available to any collaborator (internal or external), any place and on any device that could http-communicate on the Internet. </li></ul></ul><ul><ul><li>The content characteristics are not document/print centric, but rather compound, collaborative, interactive centric (see Whatever happened to the Web? ) </li></ul></ul><ul><ul><li>All relevant input are encouraged, available and appreciated - the wisdom of the crowd </li></ul></ul>
  21. 21. Features/requirements of an ideal collaborative workspace   - here is where we all come with suggestions <ul><ul><li>There are good mechanisms for interaction and contributions are rewarded </li></ul></ul><ul><ul><li>The employee feel empowered and appreciated </li></ul></ul><ul><ul><li>The company/employer will benefit from a lot more value and contributions from each employee </li></ul></ul><ul><ul><li>  </li></ul></ul>
  22. 22. The next Web <ul><ul><li>Semantic Web </li></ul></ul><ul><ul><li>Tim Berners-Lee originally expressed the vision of the Semantic Web as follows: [7] </li></ul></ul><ul><ul><ul><li>&quot;I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘ intelligent agents ’ people have touted for ages will finally materialize.&quot; </li></ul></ul></ul><ul><ul><ul><li>– Tim Berners-Lee , 1999 </li></ul></ul></ul><ul><ul><li>  </li></ul></ul>
  23. 23. The next Web <ul><ul><li>See Tim Berners Lee on the Semantic Web (Web3.0) </li></ul></ul><ul><ul><li>Og også denne nylige av Tim Berners-Lee på TED konferansen: http://www.ted.com/index.php/talks/tim_berners_lee_on_the_next_web.html </li></ul></ul>
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