EACS Corporate Brochure


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You have a business to run; you rely on your IT.
You need a Strategic Technology Partner who is
committed to helping you get the best for your business
from your IT systems, applications and processes. We
strive to maintain the capabilities, skills, commitment
to partnership and honesty that customers have come
to trust and value so highly over the years

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EACS Corporate Brochure

  1. 1. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 2 Corporate Overview
  2. 2. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 3 “EACS understands the direction your business needs to move in and advises you accordingly. If necessary they will help every step of the way in achieving your goals. However, once achieved they do not A Personal Note from the sit back, they are Managing Director proactive in continually striving to “What really differentiates EACS from other improve your business IT service providers is our relationship-led business in any way necessary.” ethos. This degree of understanding is not just about Chris Young, Rapleys familiarity with IT infrastructure or software products, but also what you do as a business, what you need your systems and software to do for your business and the essential role people play in bringing all these elements together successfully. To that end, I’ve driven the company’s development according to five fundamental principles: “I want to enjoy coming to work, I want my staff to enjoy working for us, I want customers to enjoy working with us and value us as a partner, we must do a professional job, and we need to be profitable.” You have a business to run; you rely on your IT. You need a services partner to work with who is committed to helping you get the best for your business from your IT systems, applications and processes. We strive to maintain the capabilities, skills, commitment to partnership and honesty that customers have come to trust and value so highly over the years.” Mike Dearlove Managing Director, EACS www.eacs.com
  3. 3. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 4 “From the outset we knew that we needed a partner that could work alongside our IT team, resolving the more complex issues that were outside our own capabilities and providing knowledge sharing and transfer Welcome to EACS to ensure that we could progress the When you choose EACS you will receive practical, project at our own innovative and cost-effective IT products, solutions and pace. In EACS we services to help you achieve your business goals. A fact found our partner of that has made us an award winning IT advisor and choice.” James provider to a wide range of UK businesses ranging in size Bunney, IT Support from SMEs to large corporates. Manager, British Polythene Industries Good IT solutions to business challenges don’t just happen, they need to be planned, designed and executed. At EACS, we have a track record of working with our customers to understand their business issues and priorities to provide best advice on IT strategy, systems, processes and training needs. Our aim is to help you maximise the benefit from your technology investments, implement reliable systems, and to be there when change is needed or to help should things go wrong. EACS was named “Corporate Reseller of the Year” at the CRN Channel Awards 2009. This award recognises excellence in the delivery of solutions, service and support to customers. Corporate Reseller SME Reseller Corporate Reseller SME Reseller of the Year of the Year of the Year of the Year 2009 Winner 2007 Finalist 2005 Finalist 2003 Winner www.eacs.com page one
  4. 4. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 5 “We felt that EACS fully understood the unique requirements and budget limitations of a registered charity. They didn’t try and sell us solutions and services that we didn’t need; they put together a cost- Services & Solutions effective proposal that would achieve both The typical modern business uses a surprisingly wide range of our immediate and technology to function. Like it or not, every business relies on long term objectives.” mission-critical IT infrastructure – the servers, desktops and Michael Cloete, laptops that your systems run on and your people use. Former ICT Manager, EACS understands that your IT systems are a means to an end – the running of your business. This means that we recognise the CHS Group business priority to design, implement and maintain reliable, high- performance systems – and to provide IT products & services fully aligned with your organisation’s needs and budget. For some customers, we act as their ‘virtual’ IT department, carrying out all IT related tasks, and taking overall responsibility. For other customers, we can integrate with a customer’s existing IT team to bring specific product, technology, analysis or project management skills to bear. The scope of our work can be strategic, problem or project related, or simply to cover your peaks in demand, but always putting someone “on your side” when you need it most. We are also able to work in partnership with you to provide advice and guidance on all your training needs using our dedicated training division. We offer a “one call” service, saving you time in locating and talking to many different training organisations to find the course you require. Email enquiries@harvardtraining.co.uk or visit www.harvardtraining.co.uk for more information. DESKTOP & APPLICATION DELIVERY VIRTUALISATION & INFRASTRUCTURE SERVICES & SUPPORT Desktop Virtualisation & VDI Server Consolidation & Virtualisation Cloud Computing Application Virtualisation Storage Server & Application Hosting User Virtualisation Online/Onsite Backup Managed Services Remote/Mobile/Flexible Working Disaster Recovery & Business Continuity Remote Systems Management Desktop Roll Out & Migration Service Desk Desktops as a Service CONTROL & COLLABORATION Managed Backup Server Based Computing Messaging & Collaboration Project Management Security & Identity Management Unified Communications Training & Skills Transfer Thin Clients Email Archiving Licensing Consultancy Remote Desktop Printing Systems Management Hardware Installation, Setup, Application Acceleration Network Security Configuration & Commissioning & WAN Optimisation Content Filtering Software Configuration & Builds End Point Protection Product Evaluations & Pilots Outsourced IT Services Hardware Break Fix page two www.eacs.com
  5. 5. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 6 “As a long standing Microsoft Gold Partner, EACS delivers on their promise of practical, cost effective IT solutions. Their team of professionals are highly skilled and have Our People knowledge across a wide range of IT disciplines. Whatever The EACS ‘edge’ is all about people and ours are skilled, well your IT needs are, trained, long serving and highly motivated. EACS is a great When you work with EACS you will be assigned a dedicated partner to have by Account Team consisting of an Internal and External Account Manager, so you have consistent access to knowledgeable people. your side”. Steve Clayton, Our Technical Team is divided into solution areas each with highly trained and qualified consultants, engineers and sales Storyteller, Microsoft specialists. They are dedicated to continuously improving their product, service and solution skill sets and strengthening partner relationships. By focusing each team on a specific area we ensure that delivery is completed by those with the right credentials rather than relying on a small group of people that are expected to know everything. We are often able to bring a fresh perspective on projects and offer creative solutions for solving challenges based on our experience. We hope you will get to know our whole team and encourage you to attend the free seminars and workshops we run throughout the year. As well as giving you the opportunity to learn more about solutions and see demonstrations you can catch up with your account team and talk to our partners. EACS also has an ongoing programme of social events which you are encouraged to attend - we have introduced many customers and partners at these over the years. Strategic Technology Partners To help deal with the diversity of systems and products we support, we actively manage a series of key relationships with strategic partners. We pride ourselves on the partnerships EACS has built over the years with many of the market leading manufacturers, allowing us to provide our customers with the very highest levels of advice, expertise and service quality. www.eacs.com page three
  6. 6. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 7 "The big difference with EACS is how our relationship has matured and developed over the years. We can rely on them to look after us and anticipate our needs even before we see them ourselves. Our Customers This type of relationship can only subsist when a level of At EACS we know it is not just about providing the best-of-breed product, service or solution; it’s also understanding and about working in true partnership. Above all else, we pride trust exists between ourselves on our excellent customer experience. This is the two parties" evident through the long-term relationships we have Brian Leslie, established with many of our customers, some of General Dynamics whom we have been partnering for over 17 years. We very much value the feedback provided by our customers and fully understand that we would not be where we are today were it not for their help along the way. We appreciate that the IT products, services and solutions of todays world are often complicated and require in depth investigation to find out if theyre suitable for your company. Optimise IT is our annual Strategic IT Solutions Update and Open Day designed to provide you with a focused opportunity to learn how leading edge technology and solutions can help improve your business. You can join IT Managers and business decision makers to see live demonstrations, hear insightful keynote speeches, select from focused breakout sessions and visit a wide range of exhibitors. EACS in the Community Over the years EACS has been proud to show our support to a number of charities, local businesses and sports teams. Whether this is by providing prize donations, sponsorship or our employees participating in events. This includes sponsoring the Young People of the Year (YOPEY) Awards every year since 2008 and taking part in Byte Night - the IT industry’s annual sleep out in support of Action for Children. page four www.eacs.com
  7. 7. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 8 Our Customer List Includes: “We knew that we had tight deadlines for what was a major Large Enterprises infrastructure project, so to help us through the learning curve, we involved our long-term IT partner EACS to help us deliver the project. We regularly shared information on risks, issues and assumptions as the project went on. SMEs By pulling together a team from Essex, EACS and Microsoft, we also made use of bright ideas and lateral thinking to get even more benefit” Sagar Roy, Assistant Head of IT Operations, Essex Police Not for Profit & Public Sector Registered Charity No 1069284 Thera Trust ® To request a copy of the EACS Customer Reference Pack, please do not hesitate to call on 0845 3379 146 or e-mail: information@eacs.com www.eacs.com page five
  8. 8. 76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:53 Page 1 Contact Us If you would like to discuss how EACS can help make technology more effective in your business, or to understand more about any particular product, solution or service, please do not hesitate to contact our team of dedicated staff at: EACS Limited Head Office: 7 Ramsay Court, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire PE29 6FY Tel: 0845 3379 146 Fax: 0845 3379 147 Email: information@eacs.com Web: www.eacs.com EACS is a registered Ltd company, number 2913587 Follow us on @EACSLTD