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Face to-face or-on_the_couch_in_pajamas
 

Face to-face or-on_the_couch_in_pajamas

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A presentation given by Toni Olivas (with a short segment from Ian Chan) at the 15th Distance Library Services Conference, April 18-20, 2012. More conference information is available at ...

A presentation given by Toni Olivas (with a short segment from Ian Chan) at the 15th Distance Library Services Conference, April 18-20, 2012. More conference information is available at http://ocls.cmich.edu/conf2012/.

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    Face to-face or-on_the_couch_in_pajamas Face to-face or-on_the_couch_in_pajamas Presentation Transcript

    • “FACE-TO-FACE OR ON THE COUCH INPAJAMAS: RESEARCH HELP FROMANYWHERE!” Toni Olivas & Ian Chan California State University San Marcos http://biblio.csusm.edu/
    • OBJECTIVES  Identify cost-effective online/virtual reference tools  Successfully conduct reference interaction techniques to use with distance students
    • INTRODUCTION Face-to-face or on the couch… Libraries have limited budgets Free or low-cost tools
    • OH THE PLACES WE COULD GO! Khan Academy  http://www.khanacademy.org/ University of Florida Digital Worlds Institute:  http://youtu.be/RSLd-lSk9ts
    • CSUSM BACKGROUND California State University San Marcos  Founded 1989  Fastest growing of 23 CSU campuses  10,276 students  CSUSM Temecula branch  CSU Online
    • LIBRARY SERVICESLocal Students Distant Students•CSUSM databases •Same•30 items (undergrad)/40 items •Same(grad) •Same•4 week checkout •Same•Renewals •Same•Holds •Same•Recalls •Same•Interlibrary Loan materials •Same•Circuit materials •Distance Services (Virtual/mail)•Instruction/Reference help
    • REVIEW OF LITERATURE For-profit B.A. + 400%  (U.S. Department of Education, 2011) Initial expenditures on new equipment, software and training = substantial amount of time and money  capital & recurrent costs;  production & delivery costs;  fixed & variable costs  (Bartolic-Zlomislic & Bates, 1999)
    • REVIEW OF LITERATURE Software, training, licensing, maintenance, monitori ng costs Bandwidth, network, security audit and compliance costs  Han, 2011
    • REVIEW OF LITERATURE 91.5% received little to no distance education training while on the job  (Fritts & Casey, 2010, p. 622) Successful use of technologies = Instructor attitudes  (Askar & Umay, 2001; Huang & Liaw, 2005)
    • COST EFFECTIVE SOFTWARE Course Management Systems (CMS/LMS)  Blackboard  Haiku LMS  Coursekit  Moodle
    • COST EFFECTIVE SOFTWARE Instant Messaging (IM) Services  Meebo  LibraryH3lp  Google  Yahoo  Spark (Ignite Realtime)  Openfire IM
    • COST EFFECTIVE SOFTWARE Screencast Applications  Captivate  Camtasia  iShowU  Jing (TechSmith)  Example: http://screencast.com/t/VLbs1DtTCRlm  http://www.the10most.com/entrepreneurs/10-useful-screencast-applications.html
    • COST EFFECTIVE SOFTWARE Video Chat  Google Video Chat  TokBox  iChat  Skype  http://lifehacker.com/5088083/five-best-video-chat-applications
    • SUCCESSFUL INTERACTIONS1. Plan2. Make Friends w/IT3. Focus on Objectives4. Patient5. Clear6. Establish Relationship7. “Meet” Often
    • IAN CHAN, WEB DEVELOPER Cost? Features and need? Easy to use? Instillation difficulty? Future? Community?  Ian’s full online presentation: http://biblio.csusm.edu/dls/
    • CONCLUSION Be adventurous Make time try new things Listen to others Failure is OK! If I can do it, YOU can certainly do it!
    • EXAMPLES USED AT CSUSM Skype: http://www.skype.com/intl/en-us/home Moodle: http://moodle.org/ Jing: http://www.techsmith.com/jing.html Library á la carte: http://alacarte.library.oregonstate.edu/ Spark (Openfire): http://www.igniterealtime.org/projects/spark/ Drupal: http://drupal.org/
    • THANK YOU…QUESTIONS? PLEASE CONTACT US! Toni Olivas, Education Librarian (760) 750-4333 tolivas@csusm.edu SKYPE: toni.olivas http://biblio.csusm.edu/people/tolivas Ian Chan, Web Developer (760) 750-4835 ichan@csusm.edu https://biblio.csusm.edu/people/ichan CSUSM Library: http://biblio.csusm.edu/