From Wikipedia:• Soft skills is a sociological term relating to a persons "EQ" (Emotional Intelligence Quotient), the cluster of personalitytraits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships withother people. Soft skills complement hard skills which are the occupational requirements of a job and many other activities.• Soft skills are personal attributes that enhance an individuals interactions, job performance and career prospects. Unlike hardskills, which are about a persons skill set and ability to perform a certain type of task or activity, soft skills relate to a personsability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.• A persons soft skill EQ is an important part of their individual contribution to the success of an organization. Particularly thoseorganizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills.Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return oninvestment for an organization. For this reason, soft skills are increasingly sought out by employers in addition to standardqualifications.• It has been suggested that in a number of professions, soft skills may be more important over the long term than occupationalskills. The legal profession is one example where the ability to deal with people effectively and politely, more than their mereoccupational skills, can determine the professional success of a lawyer.• Soft Skills are behavioral competencies. Also known as Interpersonal Skills, or people skills, they include proficiencies such ascommunication skills, conflict resolution and negotiation, personal effectiveness, creative problem solving, strategicthinking, team building, influencing skills and selling skills, to name a few.Soft Skills are “soft”
• What is Success? How do you define it?– Money• I’M RICH!!• Fancy car/clothes/house– Education• MBA• PHD• Alphabet Signature– Family– #Winning– HappinessSuccess??
• “Money DOES buy happiness, but not for yourself.”– Money spent on yourself doesn’t generate as much happiness as moneyspent on others.– Holidays– Birthdays– Surprise giftsSuccess = money??
“Success is peace of mind which isa direct result of self-satisfactionin knowing you made the effort tobecome the best of which you arecapable.”– John WoodenHow do you know when you’re successful?