Job satisfaction among nurses of private hospitals


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Job satisfaction among nurses of private hospitals

  1. 1. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –6510(Online), Volume 4, Issue 2, March- April (2013)176JOB SATISFACTION AMONG NURSES OF PRIVATE HOSPITALSIN KERALASathyajith SLecturer, Department of Management Studies,Vedavyasa Institute of Technology, Calicut, KeralaDr. R. HaridasAssistant Professor and Head, Department of Business Administration,Govt. Arts College for Men, Krishnagiri, Tamil NaduABSTRACTIn the time of socio-economic stigma and reproachful protest; it is studied tounderstand the level of satisfaction among nurses of private hospitals in Kerala. The studyhas operationalised through the collection of data by using questionnaire of 81 questions from200 samples and analysis of data by applying Mean, Standard Deviation and Chi-square test.Key words: Job satisfaction, Nurses, Private hospitalsINTRODUCTIONJob satisfaction is the function of perceived relationship between what one wants fromone’s job and what he/she gets there from (Locke, E. A., 1969). It is a positive feeling aboutone’s job resulting from evaluation of its characteristics (Robbins, S. P. et al., 2012). Jobsatisfaction is an essential part of ensuring high-quality care. Dissatisfied not only give poorquality, less efficient care (Grol, R. et al., 1995). Nurses who were not satisfied at work werealso found to distance themselves from their patients and their nursing chores (Demerouti, al., 2000). Nowadays nurses are facing a socio-economic stigma in their job and workingconditions especially in private sector. They are raising voice and that echoes all over thestate and various parts of the country. In this context, job satisfaction among nurses of privatehospitals in Kerala is studied with an objective to understand the level of satisfaction.INTERNATIONAL JOURNAL OF MANAGEMENT (IJM)ISSN 0976-6502 (Print)ISSN 0976-6510 (Online)Volume 4, Issue 2, March- April (2013), pp. 176-179© IAEME: Impact Factor (2013): 6.9071 (Calculated by GISI)www.jifactor.comIJM© I A E M E
  2. 2. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –6510(Online), Volume 4, Issue 2, March- April (2013)177METHODOLOGYResearch on job satisfaction has tried to use Factor Analysis. Different factoranalytical studies combine different factors with job satisfaction. Fung-Kam, L. (1998)considered salary and benefit, professionalism and autonomy. Patient care, environment,workload, co-workers, salary and benefits, professionalism, cultural background and careerstage were considered by McNeese-Smith, D. K. (1999). Moyle, W. et al., (2003) usedworkplace flexibility, residents, working in a team, dedication to service, training, roleexpectations, laborious tasks, staffing levels and overtime for the study. Chu, C. I. et al(2003) combined co-workers, role expectations, activity, supervisor, routinization andresources. Work load, co-workers, supervisor, routinization and management wereconsidered by Seo, Y. Ko, J. & Price, J. L. (2004). Major dependent variables of this studyare job, management, personal adjustment and social relations. The measurement hasoperationalised with a questionnaire of 81 questions prepared in the light of Satisfaction-Dissatisfaction inventory developed by Pestonjee D. M. (1973).The sample size has been decided as 200 nurses and Simple random sampling hasused to select them from the nurses of private hospitals in Kerala. The major independentvariables of the study are age, sex and experience.The hypotheses set for the study are:H01: There is no significant relationship between job satisfaction and ageH02: There is no significant relationship between job satisfaction and sexH03: There is no significant relationship between job satisfaction and experienceFor the analysis of the study, Mean, Standard Deviation, Chi-square test etc are used.RESULT AND DISCUSSIONAmong 200 respondents, 150 (75%) fall in the age limit of below 25, 44 (22%) in 26to 35 and 6 (3%) in 36 to 45 age limit.Table 1Age distribution of respondentsAge F %Below 25 150 7526- 35 44 2236- 45 6 346- 55 0 056 and above 0 0Total 200 100Among the respondents, 66 (33%) are male and the rest, 134 (67%) are female.
  3. 3. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –6510(Online), Volume 4, Issue 2, March- April (2013)178Table 2Sex distribution of respondentsWhile taking experience, 172 (86%) are falling in the limit of below 5 years, 16 (8%) in 6 to10 limit, 10 (5%) in 11 to 15, 2 (1%) in 16 to 20 years limit.Table 3Experience of respondentsExperience F %Below 5 years 172 866- 10 16 811- 15 10 516- 20 2 121 and above 0 0Total 200 100Table 4 shows the overall level of job satisfaction of the respondents. 30 (15%) arehighly satisfied on their job, 144 (72%) are moderately satisfied and 26 (13%) shows lowlevel of satisfaction.Table 4Overall level of job satisfactionChi square test has used to test hypotheses. Table 5 shows results of testing of hypotheses.Table 5Result of test of hypothesesWhile analysing, the hypotheses set for the study are rejected. That is, age, sex andexperience are significantly related with job satisfaction.Sex F %Male 66 33Female 134 67Total 200 100Level of job satisfaction F %High 30 15Moderate 144 72Low 26 13Total 200 100Relationship χ2Value P ValueJob satisfaction and age 16.54 0.0353Job satisfaction and sex 12.15 0.0023Job satisfaction and experience 39.86 0.0001at 5% level of significance
  4. 4. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –6510(Online), Volume 4, Issue 2, March- April (2013)179CONCLUSIONIt is found from the study, the majority of the nurses working in private hospitals aremoderately satisfied in their jobs and the independent variables, age, sex and experience havesignificant relationship with job satisfaction. Being job satisfaction of nurses has directrelation with quality of health care, it become imperative to identify and address those factorswhich are stumbling blocks to job satisfaction by the policy makers, administrators andmanagers.REFERENCES1. Chu, C. I., Hus, H. M. Price, J. L. & Lee, J. Y. (2003). Job satisfaction of hospital nurses:An empirical test of a causal model in Taiwan. International Nursing Review, 50, 176-182.2. Demerouti, E., Bekker, A., Nachreiner, F., Schaufeli, W. (2000), “A model of burnoutand life satisfaction amongst nurses”, Journal of Advanced Nursing, 32 (2), pp. 454-464.3. Fung-kam, L. (1998). “Job satisfaction and autonomy of Hong Kong registered nurses”,Journal of Advanced Nursing, 27 (2).4. Grol, R., Lawrence, M. (1995), Quality Improvement by Peer Review, Oxford UniversityPress, London.5. Locke, E. A. (1969), “Job satisfaction and job performance: a theoretical analysis”,Organizational Behavior and Human Performance, 4, pp. 309-336.6. McNeese-Smith, D. K. (1999). A content analysis of staff nurse descriptions of jobsatisfaction and dissatisfaction. Journal of Advanced Nursing, 29 (6).7. Moyle, W, Skinner, J, Rowe, G. & Gork, C. (2003). Views of job satisfaction anddissatisfaction in Australian long-term care. Journal of Clinical Nursing, 12 (2).8. Pestonjee D. M. (1973). Organisational Structure and Job Attitudes, Minerva Associates,Calcutta.9. Robbins, S. P., Judge, T. A., Vohra, N. (2012), Organizational Behavior, PearsonEducation, New Delhi.10. Seo, Y, Ko, J. & Price, J. L. (2004). The determinants of job satisfaction among hospitalnurses: A model estimation in Korea. International Journal of Nursing Studies, 41 (4),437-447.11. Karthikeyan and Dr.Dinesh.K.Srivastava, “The Relationship between Core SelfEvaluations, Individual Level Job Performance and Its Components”, InternationalJournal of Management (IJM), Volume 3, Issue 2, 2012, pp. 319-334, ISSN Print: 0976-6502, ISSN Online: 0976-6510.12. Dr. C. Swarnalatha and Mr. G. SureshKrishna, “Job Satisfaction and Work Locus ofControl: An Empirical Study among Employees of Automotive Industries in India”,International Journal of Management (IJM), Volume 3, Issue 3 2012, pp. 92-99,ISSN Print: 0976-6502, ISSN Online: 0976-6510.