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iYogi is Recruiting 1,000 Tech Support Engineers to Launch On-site Tech Support Services in the United States
iYogi is Recruiting 1,000 Tech Support Engineers to Launch On-site Tech Support Services in the United States
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iYogi is Recruiting 1,000 Tech Support Engineers to Launch On-site Tech Support Services in the United States

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iYogi, the leading independent provider of on-demand remote tech support services, today announced the launch of Business NonStop, a platform to recruit and deploy local on-site tech support engineers …

iYogi, the leading independent provider of on-demand remote tech support services, today announced the launch of Business NonStop, a platform to recruit and deploy local on-site tech support engineers with skills across a broad range of technologies including computers, networks, consumer electronics and security products. With the launch of Business NonStop, iYogi is expanding its service delivery capabilities from remote to on-site, expanding its base of 5,000 remote tech experts with local on-ground Tech Support Engineers.

iYogi will initially recruit 1,000 local Tech Support Engineers across the continental United States to build the Business Nonstop network, connecting iYogi’s customers with local certified technology experts. iYogi will also extend its cloud services delivery platform, iMantra, to the network, thereby enabling local support engineers to provide comprehensive, high-quality services to iYogi’s growing subscriber-base. To power Business NonStop, iYogi has partnered with Work Market, the leading platform for helping businesses manage networks of verified professionals across all industries.

“Technology adoption by consumers and small businesses is increasing across multiple platforms and devices. This is driving a growing need for on-demand tech support services ranging from installation assistance, usability and break-fix support. While we have been at the forefront of helping consumers and small business meet these needs via our global remote delivery model, this partnership with U.S.-based support engineers will enable onsite services and further enhance our offerings to iYogi’s subscribers,” said Uday Challu, chief executive officer and co-founder, iYogi. “Through our partnership with Work Market, we are providing an opportunity for local tech support engineers to expand their businesses in the growing tech support market. iYogi is excited to partner with local Tech Support Engineers for the next phase of our growth.”

“We are delighted to partner with iYogi to create high-growth opportunities for Tech Support Engineers. The Work Market platform is designed to facilitate businesses access to an on-demand scalable work force along with all necessary tools to manage them,” said Jeffrey Leventhal, chief executive officer and co-founder, Work Market. “Our software is modular, flexible and highly customizable to suit the different needs of organizations. iYogi and its customer network can expect to benefit from our proven platform, simplifying end-to-end management of contracted workforces across the country.”

iYogi has built its service portfolio through an understanding of the unique dynamics across its base of close to two million users in key geographies. Today it is the largest online aggregator of tech support service requests. iYogi will compliment its remote delivery model by expanding its base of experts through on-ground tech support engineers.

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  • 1. iYogi is Recruiting 1,000 Tech Support Engineers toLaunch On-site Tech Support Services in the UnitedStatesNEW YORK – April 23, 2012iYogi, the leading independent provider of on-demand remote tech support services, today announced the launchof Business NonStop, a platform to recruit and deploy local on-site tech support engineers with skills across a broadrange of technologies including computers, networks, consumer electronics and security products. With the launch ofBusiness NonStop, iYogi is expanding its service delivery capabilities from remote to on-site, expanding its base of5,000 remote tech experts with local on-ground Tech Support Engineers.iYogi will initially recruit 1,000 local Tech Support Engineers across the continental United States to build theBusiness Nonstop network, connecting iYogi’s customers with local certified technology experts. iYogi will alsoextend its cloud services delivery platform, iMantra, to the network, thereby enabling local support engineers toprovide comprehensive, high-quality services to iYogi’s growing subscriber-base. To power Business NonStop, iYogihas partnered with Work Market, the leading platform for helping businesses manage networks of verifiedprofessionals across all industries.“Technology adoption by consumers and small businesses is increasing across multiple platforms and devices. Thisis driving a growing need for on-demand tech support services ranging from installation assistance, usability andbreak-fix support. While we have been at the forefront of helping consumers and small business meet these needsvia our global remote delivery model, this partnership with U.S.-based support engineers will enable onsite servicesand further enhance our offerings to iYogi’s subscribers,” said Uday Challu, chief executive officer and co-founder,iYogi. “Through our partnership with Work Market, we are providing an opportunity for local tech support engineers toexpand their businesses in the growing tech support market. iYogi is excited to partner with local Tech SupportEngineers for the next phase of our growth.”“We are delighted to partner with iYogi to create high-growth opportunities for Tech Support Engineers. The WorkMarket platform is designed to facilitate businesses access to an on-demand scalable work force along with allnecessary tools to manage them,” said Jeffrey Leventhal, chief executive officer and co-founder, Work Market. “Oursoftware is modular, flexible and highly customizable to suit the different needs of organizations. iYogi and itscustomer network can expect to benefit from our proven platform, simplifying end-to-end management of contractedworkforces across the country.”iYogi has built its service portfolio through an understanding of the unique dynamics across its base of close to twomillion users in key geographies. Today it is the largest online aggregator of tech support service requests. iYogi willcompliment its remote delivery model by expanding its base of experts through on-ground tech support engineers.For more information on joining the iYogi network visit http://www.businessnonstop.com/.About iYogiiYogi is a global on-demand services company that provides comprehensive tech support for consumers and smallbusinesses in United States, United Kingdom, Canada, Australia and GCC states. iYogi’s proven global deliverymodel, including proprietary iMantra technology and highly qualified technicians, is designed to manage theincreasing dependency on complex technology for consumers and small businesses. Major resellers and technologycompanies are turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported,visit http://www.iyogi.com.
  • 2. About Work MarketFounded in 2010, Work Market’s mission is to make work what it was meant to be. People use Work Market tomanage their careers as independent professionals, and to build networks of distributed contract resources; theydiscover new work opportunities and stay connected to their clients and contractors. Work Market is a privately heldcompany founded by Jeffrey Leventhal and Jeff Wald, with Fred Wilson (Union Square Ventures) and Mo Koyfman(Spark Capital) as investors.Workmarket has offices in New York, NY, and Washington, DC. For more information, see our blog and mediacoverage or contact us.Media Contacts:Matt Farrell (USA)v.mattfarrell@iyogi.com+1 917 971 1424Indira Das (INDIA)Indira.das@iyogi.com+91 958 280 6534

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