You Don't Know What You Don't Know with Stacy

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You Don't Know What You Don't Know with Stacy

  1. 1. You Don’t Know What You Don’t Know… Presented by: Stacy Hamer
  2. 2. Can you believe it’s been 3 years? 2010 Let’s talk about stuff.. 2011 ? 2012
  3. 3. Today we are going to cover… Future Present Past
  4. 4. Battle #1….That feature can do that??
  5. 5. Serialized Coupons for Discounting
  6. 6. Once a week, upload new serial numbers
  7. 7. Report on which stores have usedand how much..
  8. 8. MLP for automatic employee discounts
  9. 9. Battle #2…
  10. 10. Petty Cash Module
  11. 11. Moving History - Customer
  12. 12. Moving History – Employee History
  13. 13. Battle #3…Best money maker feature
  14. 14. Collections Module
  15. 15. Here’s how it works Customer Customer Employee pays withBuys Phone sells in RQ4 integrated credit card
  16. 16. What if customer charges back? Corp office Employee reconciles Commission Done C.B. clawed back Not anymore….
  17. 17. Charge Back Summary Report
  18. 18. Link Products for Refund
  19. 19. Battle #4…Best hidden “right click”
  20. 20. Graphed Report - Show Data Grid
  21. 21. Min/Max Right Click
  22. 22. Battle #5…. EmployeeCommission helper
  23. 23. Import EmployeeCommission in excel
  24. 24. Milestones to track tiered commission?
  25. 25. Imagine this telling your staff when they reached theirnext tier calculation
  26. 26. Battle #6….Personal story…with a feature at the end
  27. 27. Has anyone been to Starbucks before?
  28. 28. This is my Mom…
  29. 29. One day she sent me this email….
  30. 30. So a few days went by….
  31. 31. Remember, RQ4 has an email module
  32. 32. Moral of the story is…
  33. 33. Out with old & in with the new…
  34. 34. Starting off small….
  35. 35. Multi-Category Picker EXAMPLES: Run sales reports for New Activations & Upgrade categories Or Count 2 categories together
  36. 36. New Option on product setup
  37. 37. Message prompt on products
  38. 38. Example Message on Sale Don’t forget to remind customer if they buy 2 accessories they qualify for an extra discount!
  39. 39. Example Message on Refund Double check charger is with the phone being returned!!!!
  40. 40. That’s not the only new inventory attribute
  41. 41. Refund to used status - Refunding
  42. 42. Unique Pricing for used phones
  43. 43. Share Custom Reports
  44. 44. Coupons included in reports
  45. 45. Apple Care Integration
  46. 46. Apple Care?
  47. 47. A brand new invoice editor that actually allows you to…….
  48. 48. Just kidding, you’ll have to wait until tomorrow to hear those details…
  49. 49. iQmetrix.com | 1.866.iQmetrix © 2011 iQmetrix. All right reserved. iQmetrix, the iQmetrix logo, RQ4 and other trademarks, service marks, anddesigns referenced in this material are the exclusive property of iQmetrix Software Development Corp. and/or its subsidiaries.

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