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You Don't Know What You Don't Know

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  • 1. You Don’t Know What You Don’t Know… By: Stacy Hamer Retail Management
  • 2. It’s all about the little things…
  • 3. Let’s start with something basic…
  • 4. Let’s start with something basic…
  • 5. Navigator Widget
  • 6. Invoice Comments…
  • 7. You can have 1000characters per product…
  • 8. …and PAW uses min 4sku’s which gives youmin 4000’s characters…
  • 9. Hopefully you took some notes because GUESS WHAT???58% of you have no company wide invoicecomment 86%…..and of those people have ZEROproduct comments….
  • 10. You use Company Wide Comments? You’re not off the hook…..Of the42% of you that have an company wideinvoice comment…..Only a single company uses the product comments
  • 11. Think Outside the Box… SurveyChecklist
  • 12. Bank AccountReconciliation Headaches?
  • 13. It was what type of credit card?
  • 14. Don’t use integrated credit cards?
  • 15. Restrict amount of cash given out…
  • 16. Since we’re on the topic of $$$.....
  • 17. Scroll down a bit….Require deposit number in CashoutUse integrated credit card provider totalsin “Your Total” on Cashout
  • 18. Adjust this…
  • 19. Get more sleep at E.O.M… Zzzzzzz….
  • 20. Dear Coupons, I love you….From,Stacy
  • 21. Some Examples….! Buy any phone + any 2 accessories = $10/off! Buy any smartphone + 1 high end data feature = $15/off! Buy any smartphone + 2 high end features + bluetooth = $20 off
  • 22. Ever opened a report to excel and have it format all your ESN/IMEI’s??Force all exports to Excel to be treated as text
  • 23. Audit Security Roles… ……..all 440 of them…….
  • 24. Show off your Customer Service…
  • 25. If someone complains…
  • 26. Big Box Stores can’t/don’t do this…
  • 27. One Stop Shop for Employees…
  • 28. Take Customer Follow- up a step further…
  • 29. iQmetrix might do this….
  • 30. But you should do this….
  • 31. @ Because 50% of you don’t…
  • 32. After purchasing a handset protection plan
  • 33. Get rid of old accessories…
  • 34. Bring a familymember orfriend back to us…
  • 35. Introducing RQ4 Version 4.4I New Stuff
  • 36. Bill Pay….Bill Pay….Bill Pay….
  • 37. TAX a Bill Pay!!!!!!!!!!!
  • 38. New Prompt in PAW
  • 39. Bill Pay + Invoice = 1 transaction
  • 40. Multiple credit cards….
  • 41. This one’s for the IT departments..
  • 42. E-Pins out of stock?
  • 43. Employee Termination Tracking
  • 44. Future Date Tax Changes
  • 45. Sales, Profit & Margin based Targets
  • 46. Which means you get a report like this right in RQ4…
  • 47. Or by location/employee…
  • 48. And my favorite of all favorites…..
  • 49. Credit/CashCads from RQ4
  • 50. HSP/Flipswap Payments from RQ4 from Vendors
  • 51. iQmetrix.com | 1.866.iQmetrix © 2011 iQmetrix. All right reserved. iQmetrix, the iQmetrix logo, RQ4 and other trademarks, service marks, anddesigns referenced in this material are the exclusive property of iQmetrix Software Development Corp. and/or its subsidiaries.