Designing a web site is similar to designing any software or information system. It is hard work and requires a phased approach.
Process of Information Architecture Development Project Research Strategy Design Implementation Administration Program Simplified view of the development process
Research Framework Context Content Users Business goals, Funding, politics, culture, technology, human resources Audiences, tasks, needs, information seeking behavior, experience, vocabularies Document/data types, content objects, metadata, volume, existing structure Information Ecologies
Tools and methods for Research Background Research Presentations and meetings Stakeholder Interviews Technology Assessment Context Heuristic Evaluation Metadata And content analysis Content mapping Benchmarking Content Search log and Clickstream analysis Use cases and personas Contextual Inquiry User interviews and user testing Users