iHT² CMIO Symposium Beverly Hills – eConsult: A Model for Integrated Care – Rob Bart, CMIO, Los Angeles County Department of Health Services
Closing Presentation "eConsult: A Model for Integrated Care"
The rate of outpatient specialist referrals has nearly doubled over the past decade. Increased utilization, along with documented variation in referral rates, has raised concerns about worsening fragmentation of care and the appropriateness of referrals. Access to specialists by primary care providers representing their patients has always been a challenge within safety-net healthcare delivery; fulfilling the dual imperatives of timely access and rational triage drove the implementation of eConsult. eConsult links primary care providers and specialists, with the goals of increasing access to care, improving dialogue, optimizing the efficient use of specialty resources, and enhancing primary care capacity.
∙ A new paradigm for primary care-specialty interface
∙ A technology tool supporting a move away from visit-based care
Rob Bart, MD
Chief Medical Information Officer
Los Angeles County Department of Health Services