Online Community Management at CNN TechTuesdays

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In this session for CNN and Turner staff members held at their headquarters in Atlanta, Georgia,, I discussed what an online community manager does and why you should care about online community building, even if you don't want to be a community manager or work in digital.

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Online Community Management at CNN TechTuesdays

  1. 1. Online CommunityManagement
  2. 2. About MePatrick O’KeefeOwner, iFroggy Networkwww.ifroggy.comAuthor, “Managing Online Forums”www.managingonlineforums.comBlogs: ManagingCommunities.com, BadBoyBlog.comand patrickokeefe.comEmail: patrick@ifroggy.comTwitter: @iFroggyGoogle+: patrickokeefe.com/+SlideShare: slideshare.net/iFroggy
  3. 3. What is a Community Manager?
  4. 4. Community: Yes: No:Community Isn’t a Choice
  5. 5. Why You Should Care About Community Building…… Even if You Don’t Care About Community Management
  6. 6. Old
  7. 7. OldNew
  8. 8. What Happens When You Have to Remove CNN From Your Twitter Handle?
  9. 9. Questions?
  10. 10. About MePatrick O’KeefeOwner, iFroggy Networkwww.ifroggy.comAuthor, “Managing Online Forums”www.managingonlineforums.comBlogs: ManagingCommunities.com, BadBoyBlog.comand patrickokeefe.comEmail: patrick@ifroggy.comTwitter: @iFroggyGoogle+: patrickokeefe.com/+SlideShare: slideshare.net/iFroggy

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