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Creating a Positive Environment on Your Forums at South by Southwest Interactive (SXSW) 2008
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Creating a Positive Environment on Your Forums at South by Southwest Interactive (SXSW) 2008

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These sides were used for my "Creating a Positive Environment on Your Forums" solo presentation (book reading for "Managing Online Forums") at South by Southwest Interactive (SXSW) 2008. …

These sides were used for my "Creating a Positive Environment on Your Forums" solo presentation (book reading for "Managing Online Forums") at South by Southwest Interactive (SXSW) 2008.

I talked about some of the methods that you can use to encourage a positive environment on your online forums.

Video: http://www.managingcommunities.com/2008/03/22/video-sxswi-2008-book-reading-managing-online-forums/

Published in: Technology, Business

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Transcript

  • 1. Publication Date
    April 28, 2008
    Author
    Patrick O’Keefe
    Publisher
    AMACOM
    www.managingonlineforums.com
  • 2. Creating a Positive Environment on Your Forums
  • 3. RESPECT
    is Everything
  • 4. Don’t be a Robot
  • 5. Answer Questions
  • 6. Involve Your Members
  • 7. Take a Customer Service Approach
  • 8. Deflect Criticism onto You
  • 9. Politics,
    Religion,
    … Browsers?
  • 10. Publication Date
    April 28, 2008
    Author
    Patrick O’Keefe
    Publisher
    AMACOM
    www.managingonlineforums.com