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Building and Managing an Online Community at Social Media Business Forum 2009
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Building and Managing an Online Community at Social Media Business Forum 2009

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These slides were used at the "Building and Managing an Online Community" panel at Social Media Business Forum. ...

These slides were used at the "Building and Managing an Online Community" panel at Social Media Business Forum.

The panel also featured Laurie Smithwick and Ryan Boyles.

We shared some tips for the building, management and growth of an online community.

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Building and Managing an Online Community at Social Media Business Forum 2009 Presentation Transcript

  • 1. Building and Managing an Online Community
  • 2. Ryan Boyles – Twitter: @theRab
    Community Manager and Software Engineer, IBM (ibm.com)
    mobthink.com
    Patrick O’Keefe – Twitter: @iFroggy
    Owner, iFroggy Network (ifroggy.com)
    Author, “Managing Online Forums” (managingonlineforums.com)
    Laurie Smithwick – Twitter: @UpsideUp
    Founder, kirtsy (kirtsy.com)
    Creative Director, LEAP Design (leapdesign.com)
  • 3. #smbfa11
  • 4. #smbfa11
    Community Roles
  • 5. #smbfa11
    Community Structure
  • 6. #smbfa11
    Community Participation and Cultivation
  • 7. #smbfa11
    Not my real briefcase.
    Community Monetization
  • 8. #smbfa11
    Why Bother?
    (a.k.a The Business Value of Community)
  • 9. #smbfa11
    Questions? Please Ask!
  • 10. Ryan Boyles – Twitter: @theRab
    Community Manager and Software Engineer, IBM (ibm.com)
    mobthink.com
    Patrick O’Keefe – Twitter: @iFroggy
    Owner, iFroggy Network (ifroggy.com)
    Author, “Managing Online Forums” (managingonlineforums.com)
    Laurie Smithwick – Twitter: @UpsideUp
    Founder, kirtsy (kirtsy.com)
    Creative Director, LEAP Design (leapdesign.com)