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iDirect Corporate Brochure

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  • 1. ADVANCING A CONNECTED WORLD
  • 2. “The entire iDirect organization is built around a unique partner-centric approach. From our vertical market development experts to our engineering and global support teams, we’re 100% devoted to our partners’ growth and success.” – Mary Cotton, Chief Executive Officer
  • 3. CONNECTIVITY A Universal Need Few organizations in the world can survive without constant connectivity. People demand IP voice, video and data applications wherever they are. Global enterprises in the heart of major cities need to connect to local offices all over the world. Governments need secure, high-speed networks able to be instantly deployed and deliver immediate access to mission-critical applications. Maritime vessels scattered across the seas need reliable ship-to-shore communications. Utility companies are modernizing the power grid and need to expand their networks while overcoming challenges of distance, weather and terrain. Widely dispersed populations currently living beyond the reach of cellular service in remote, rural areas need voice and data services. Satellite IP communications represents a powerful solution to deliver high-speed, two-way connectivity, enabling IP applications in any environment. Satellite overcomes distance and environmental challenges, taking broadband to any location as part of an integrated network. Satellite is independent of terrestrial infrastructure and can be accessed immediately, providing operational continuity and a communications lifeline in emergencies. It can extend broadband across the ocean and into the sky. And portable systems can be deployed at a moment’s notice in any geography or situation. 3
  • 4. For 20 years, iDirect has realized the value of satellite connectivity and its power to serve a broad range of industries and geographies. Today, our partners and their customers know and trust the iDirect name and rely on our technology and people to optimize their satellite networks and profitably grow their businesses. Starting with the introduction of the industry’s first universal hub, iDirect has applied remarkable ingenuity to meeting both the economic and technology challenges partners face. Whether it’s providing core IP applications to the enterprise or specialized services to any number of diverse vertical industries, iDirect technology allows partners to run their entire business operations more efficiently. We continue to shape the future of VSAT and expand the market through a proven strategy of technology innovation that gives our partners the greatest edge. UNIQUE PARTNER CENTRIC BUSINESS MODEL Unlike other satellite communications companies, the iDirect business model is based entirely on providing technology exclusively for our partners’ networks, whether they are network operators, VSAT service providers, systems integrators, mobile operators or military and large enterprises. We do not offer VSAT service, instead, we are 100 percent focused on developing the ground infrastructure technology that allows our partners to build the most optimized satellite networks, differentiate their services, seize new revenue opportunities, maintain margins and lower TCO, and expand their businesses.
  • 5. iDirect Facts » Founded in 1994 » Owned by VT Systems, a subsidiary of ST Engineering » 600+ employees » 350+ global partners » 3,000+ iDirect hubs – 57% market share as reported by COMSYS » World’s largest TDMA enterprise VSAT manufacturer with 32% market share » Over a quarter million remotes deployed » Increased revenue year over year – 2013 revenue $259M USD » iDirect Government Technologies (iGT) wholly owned subsidiary 5
  • 6. » First to bring SCPC and TDMA together on a single platform iDIRECT FIRSTS » The iDirect universal hub, the 20-slot 5IF, was the !rst of its kind to point to !ve different satellites and combine multiple topologies in a single hub » First to deliver an IP-based satellite system that enabled enterprise-quality applications » First to offer Virtual Network Operator (VNO) status allowing for multi-tiered service offerings » First to develop the openAMIP protocol; currently being adopted as the industry standard to improve integration between antennas and remotes » First to receive FIPS 140-2 certification 2004 from the National Institute of Standards and Technology » First to develop full automatic beam switching (ABS) technology for mobility markets » First to develop major global HTS ground infrastructure for enterprise and mobility services
  • 7. A CONTINUUM OF INNOVATION From the beginning, iDirect has taken a visionary role in VSAT, helping to shape the industry by breaking down long-standing barriers. In a landmark innovation, we developed an IP-based system that mirrored the quality and reliability of terrestrial communications to deliver, for the first time in satellite history, enterprise-quality applications. This breakthrough helped transform satellite from a “technology of last resort” to a powerful, diverse solution able to handle core network applications and take broadband into the heart of critical enterprise, military and public sector operations. We were first to bring business-quality IP applications to the TDMA VSAT market. Our native IP design, advanced IP routing and Quality of Service (QoS) technologies allow our Platform to integrate seamlessly with terrestrial networks. This was a 7 major game changer for service providers — they now had the technology to build and deliver high-quality service that could generate fresh demand for satellite connectivity. For sustained success, we knew that a higher degree of !exibility and scalability was essential. From the start, we have based our development approach on one universal set of requirements to enable service providers to meet any customer requirement, no matter the application, bandwidth, satellite, frequency, or topology. We ensured that our hub and line card system, remotes, and operating and management software all had the flexibility to handle the most diverse market needs for fixed or mobile communications. The result is the iDirect Intelligent Platform™, the industry’s gold standard in performance, efficiency, functionality and flexibility.
  • 8. “iDirect’s cost effective and innovative hub solutions coupled with high levels of functionality and ease of use has made it almost a de facto standard within many of the most valuable vertical markets.”– Simon Bull, Senior Consultant, COMSYS THE iDIRECT INTELLIGENT PLATFORM™ A Single, Unified Satellite Communications Architecture The iDirect Intelligent Platform™ is an IP-based satellite communications system engineered to deliver high-quality broadband connectivity wherever and whenever it’s needed. The Platform positions operators and service providers for long-term growth and success with the ability to access a wide range of markets, manage operational and capital costs effectively and create unique value for customers. Core Architecture The Platform consists of a universal hub and network management system that support iDirect’s Evolution® and Velocity™ product lines. Each product line comprises a series of line cards, operating software and a portfolio of both dedicated and dual-purpose remotes to provide investment protection with the flexibility to upgrade to higher capabilities in the future.
  • 9. Network Management System: Manage complex, large-scale networks; run an efficient, reliable and profitable business; and continually improve customer satisfaction. Velocity™: Builds on the capabilities of Evolution for greatly expanded scale. Designed for satellite operators deploying HTS architectures. Remote Portfolio: Designed to meet distinct end user requirements and support a wide range of data speeds – from narrowband to extreme bit rates. Multiple form factors, including desktops, rack-mounts, outdoor units and router boards. Universal Hub: Universal capabilities and cost-effective modular design to establish and scale satellite networks. Evolution®: Award-winning product line designed to meet a broad range of customer requirements from narrowband to demanding high-bandwidth applications. 9
  • 10. SERVICES and SUPPORT iDirect services and support are fundamental to fulfilling our commitment to our partners. Whether you’re looking to deploy a new hub, upgrade your software, or enhance your team’s expertise, we have a full portfolio of services and support to assist you every step of the way. Professional Services Portfolio iDirect’s Professional Services portfolio includes implementation; planning/engineering; application-based project management; and managed network services. Hub installation is our most popular service, and includes a detailed system orientation and documentation package for your new equipment and network. Every service is flexible to meet your exact needs. The iDirect Professional Services team provides dedicated support to meet installation deadlines, maintain project costs and do whatever it takes to ensure your success. Customized Training iDirect offers customized training in a variety of formats for every level: classroom training at one of our "ve state-of-the-art Global Training Centers; on-site training at your of"ce; and a wide variety of online certification courses, tutorials and webinars. iSupport iSupport ensures every iDirect partner stays in the best position to fully enhance their service offerings and maximize every competitive advantage. In addition to vital software upgrades, iSupport provides round-the-clock assistance from iDirect network experts via our Technical Assistance Center (TAC). iSupport is offered in varying service tiers, Basic, Enhanced and Premium, with special bene"ts ranging from direct access to a comprehensive knowledgebase to onsite network health checks. 11
  • 11. STRATEGY BASED ON EXPANSION AND COLLABORATION Our priorities today are a natural evolution of the early work done to reshape the VSAT industry through breakthrough technologies, winning economics and !exible business models. Flexible Core Platform. We continually strive to fuel and extend the value of the iDirect core Platform. In fact, it’s the versatility of our agnostic platform that allows us to expand to meet the most complex and diverse applications. Vertical Market Focus. We concentrate on expanding and fortifying our leadership in high-value, specialized market segments with the greatest opportunity. Co-Innovation With Like-Minded Leaders. Combining forces with best-in-class technology leaders accelerates the delivery of superior products, fuels our Platform and expands the VSAT market.
  • 12. 13
  • 13. OUR NEXT CHAPTER GOING MAINSTREAM The advent of High Throughput Satellite (HTS) technology, coupled with rising demand for satellite bandwith, is having a profound impact on the VSAT industry. HTS will bring both improved speeds and lower costs. Combined with major space segment and infrastructure advances, a prime opportunity exists to accelerate overall VSAT adoption on a much broader scale. HTS, however, is only part of the story. Other major advances in terminals and ground segment infrastructure, along with market education, are playing a big role in the rising demand for satellite, making VSAT much easier to deploy, use and manage. Today, we’re adapting our platform to enable every iDirect partner to capture this opportunity. iDirect is actively engaged in many HTS projects as the preferred ground segment provider. In fact, we’ve already developed the industry’s first major global HTS ground infrastructure for enterprise and mobility services, Inmarsat’s Global Xpress, the new Ka-band HTS service. And we are being deployed across a multitude of HTS models. Our platform’s versatility places satellite operators and service providers in a prime position to adopt the most flexible technology and business models for success in a vibrant HTS era.
  • 14. Corporate Headquarters 13865 Sunrise Valley Drive Suite 100 Herndon, Virginia 20171 USA 1.866.345.0983 iDirect Europe Headquarters 119-120 High Street Eton, Berkshire, SL4 6AN UK. +44 (0) 1753 410900 iDirect MEA Headquarters Office Wing C-603 Dubai Silicon Oasis Authority Government of Dubai, PO Box 6009 Dubai, UAE +971 4 5015802 Singapore iDirect Asia 6 Ang Mo Kio Electronics Park Road #06-01 Singapore 567711 +65 6521 7888 Beijing Room 2301, Air China Plaza, 36 Xiaoyun Road Chaoyang, Beijing, China 100027 +86 10 8447 5811 Hong Kong 11/F, AXA Centre, 151 Gloucester Road Wanchai, Hong Kong +852 2802 0210 idirect.net 0414 © 2014, VT iDirect. All rights reserved.