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Honeywell infographic

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  • 1. MORE CONNECTIONS, PLEASE Consumer demand for consistent, global in-flight Wi-Fi is greater than ever, so much so that fliers are willing to trade current comforts for more connectivity. U.S. = United States U.K. = United Kingdom* SIN = Singapore *London WHAT PASSENGERS WANT MANY FLIERS THINK WIRELESS INTERNET ACCESS SHOULD ALWAYS BE AVAILABLE ON DOMESTIC AND INTERNATIONAL FLIGHTS. 86% U.S. 81% U.K. 77% SIN BUT WHILE MANY EXPECT WI-FI TO BE AVAILABLE, IT HAS TO BE USEFUL AND CONSISTENT. In-flight Wi-Fi service causes frustrations for nearly nine in ten (89% U.S., 91% U.K., 94% SIN) users. And those frustrations shine through. Almost half of fliers surveyed are disappointed with inconsistent (52% U.S., 49% U.K., 62% SIN) or slow (45% U.S., 51% U.K., 55% SIN) in-flight Wi-Fi. WHAT WOULD PASSENGERS DO FOR WI-FI? Nearly nine in ten (86% U.S., 89% U.K., 87% SIN) would give up an amenity on their flight to have a faster and more consistent wireless connection. THESE FOLKS WOULD GIVE UP COMFORT, SUCH AS OTHERS WOULD PASS ON SOME POSSIBLE NECESSITIES WHILE ON A FLIGHT, SUCH AS THEIR PREFERRED SEAT IN-FLIGHT SNACKS (38% U.S., 46% U.K., 41% SIN) ABILITY TO RECLINE THEIR SEAT (32% U.S., 29% U.K., 29% SIN) OR SIX INCHES OF LEGROOM (42% U.S., 34% U.K., 41% SIN) BEVERAGE SERVICE (22% U.S., 24% U.K., 26% SIN) (24% U.S., 26% U.K., 27% SIN) OR EVEN USE OF THE RESTROOM DURING THE FLIGHT (13% U.S., 17% U.K., 22% SIN) WI-FI, THE NEW LEVEL OF PASSENGER COMFORT In-flight connectivity is more about the freedom to do what fliers want to do rather than the obligation to stay connected. Many (73% U.S., 63% U.K., 61% SIN) use it because they want to, not because they feel they have to. Many (54% U.S., 39% U.K., 38% SIN) wouldn’t even be able to go five hours on a flight without access to Wi-Fi. Learn about Honeywell’s connectivity solutions: www.aerospace.honeywell.com/priorities/connectivity Source: Survey of Americans, Londoners and Singaporeans 18+ years of age who have used in-flight Wi-Fi at least once in the last 12 months. Survey accounts for responses from 2,008 Americans, 508 Britons and 501 Singaporeans from May until June 2013.