Hello, I’m Zulema Hernandez! I came from Mexico, city when I was one to have better opportunities and a free education. I believe that was the toughest thing my family had to experience. Migration into a whole different world and only being mono-lingual in Spanish. I learned from my family that working hard to get somewhere is important and doing what’s best for everyone is wise. Because of that, I want to dedicate my whole life to helping individuals. I’m a hardworking, loving, and caring individual. Some of the qualities I personally enjoy doing is volunteering at non-profits such as; human trafficking coalitions, resource centers, sexual assault crisis centers, and domestic violence. All of the volunteer experiences I have encounter in my life have influence me helped me grow and become a dedicated individual. Because, of those experiences one day I plan on creating my own non-profit organization where it will be targeted towards low-income families, a place that will empower children to continue on there education, strengthening families, help also individuals who experience human trafficking and are being exploited, by educating them and helping them all be productive members of the society, another thing will be having a shelter for all these families. I would like the non-profit to be open to all individuals and to be a light to the families who come in. My career long-term goals are to continue on my education in the field of Social Work, by obtaining my MSW, and eventually become a LCSW (license clinical social worker).
Resume Zulema Hernandez [email_address] 7738 Date Court, Fontana, CA 92336 (909) 549-4209 Motivated individual and a strong team player seeking a position that offers room for growth and advancement. Education Bachelor of Science · Psychology · Argosy University · San Bernardino, CA· July 2010 Experience Case Manager | September 2010 to Current Para Los Niños · Ontario, CA Participate in the agency’s continuous quality improvement process for the division. Conducts intakes and assessments/evaluations of clients. Participates in family-centered case planning meetings to develop initial treatment plans, establishing the most appropriate case plan goals, as well as to review the client’s progress. Assists clients in implementing case plans, as well as, carrying out problem solving activities directed towards resolution of any challenges. Provides support counseling services and crisis intervention to clients. Utilizes child development assessment tools and computer database. Conducts home visits to provide clients with intensive intervention services. Collaborates with a Network of community-based agencies to provide clients access to services. Prepares correspondence and reports in connection with case progress or community contact. Collaborates with supervisor and appropriate specialist or consultants on specific case related problems. Participate in various counseling group activities including parenting education classes, support groups or self-help groups. Participate in staff meetings, case conferences and professional consultation as necessary. Nurture respectful relationship with clients, children and must be sensitive to the cultural and socioeconomic characteristics. Community Service Assistant II | June 2008 to September 2010 City of Fontana · Fontana, CA Plans, organizes, supervises, and coordinates the work of assigned units casework processing to measure the efficiency of work done or to seek improved methods and procedures; monitors assignments takes disciplinary action when appropriate; renders work performance evaluations; reviews proposed disciplinary actions of subordinate supervisors for appropriateness and makes recommendations on same. Principles of supervision and office management; laws, rules, and regulations governing child/family support matters; principles and techniques of interviewing uncooperative or hostile individuals Crisis Counselor Advocate | May 2008 to Current Project Sister Family Services · Pomona, CA Strive to reduce the trauma and the risk of sexual assault, child abuse, and child sexual abuse providing a variety of crisis intervention services and outreach and prevention programs. Translate for psychologist and patients (English & Spanish). Responsible for making referrals, filing of patient intake forms, performed data entry, appointment scheduling for patients, and verifying medical records/data. Skills Bilingual (English & Spanish) · MS Word, Excel, Outlook, PowerPoint · Teamwork · Problem Solving · Communication · Self-Motivated · Punctual · Multitasking · 40 wpm typing speed
During, my experiences at Argosy I have experience a lot of academic tenure. I personally have learned a lot from the program and obtained lots of valuable information that I will carry on with me in the future. One of the things I have learned are how relationships function, interviewing techniques on how to interview what populations of people and what types of questions to ask such as open-ended questions etc. Another, thing I have enjoyed learning about was how substances impact an individuals life and the family as whole. Also, the importance on having a great communication with clients/patients to build that foundation and trust that will help everyone succeed and learned about the different psychological disorders and the DSM-IV. In the SSAL; Section 1a to section 7 I gave myself a 3 and in Section 1b:Cognitive abilities: information literacy, I give a 2 for significant exposure.
Table of Contents
Cognitive Abilities: Critical Thinking and Information Literacy
Communication Skills: Oral and Written
Ethics and Diversity Awareness
Foundations of Psychology
** Include work samples and projects with a Title Page and organized accordingly to demonstrate each of the Program Outcomes above
An education and outreach program will provide medical and psychological services to the local female residents, especially low-income women. As, a counselor I will be providing my expertise on relevant issues in health care, including addiction, sexual health, gay and lesbian issues, domestic violence, sexual violence and other areas of concern. The areas of women’s health that I had like my educational outreach program to cover are designed to provide resources to women’s on various topics specially on women’s health issues. My educational program will consist of promoting events in partnership with other community groups to respond to community needs and not only the needs of the community but also, educating our community and making our women’s aware of all the resources out there that are here to help every step of the way. Some areas that I would specify my educational outreach program to cover would be on women health resource room, hormone therapy, hot flashes, also having educational seminars and events that are free to the community, a breastfeeding program, and most importantly resources on general health that women can contact about several different topics. I would like to emphasize on topics that are not common among women’s to discuss such as aging and how it affects us women, also back and neck pain, diabetes, menopause, osteoporosis, stress, nutrition, cancer, family planning, violence and have a women’s talk every week and bring to the table suggestions and dilemmas that are bothering us and have on staff counselors available to help. I want my education program to cover areas that are important for each woman and for it to be an essential resource for them and others. Some of the various healthcare professionals that I’ll like to train to provide outreach will be. Women’s who are of different age groups and have an education in women studies such as; clinicians, religion studies and within science. By these outreach I would like to bring families closer and not fall apart because they don’t understand but rather from our resources available to them, there are able to find solutions to their health.
Research is still taking place to understand our brain and its functions.Individuals who believe the brain fully accounts for human experience and behavior are called monists . Those who believe that there are separate realms of mind and matter are called dualists . The brain has three major categories of substances that act as neurotransmitters: amino acids, peptides, and monoamines. The major neurotransmitters of the brain are glutamic acid and GABA. Monoamines perform specialized functions. Peptides also perform specialized functions but acts also as co-factors elsewhere in the brain. The way in which the brain is protected from the environment when physical trauma occurs in the brain and the spinal cord make up the central nervous system (CNS). When trauma occurs, the peripheral nervous system (PNS) controls the muscle movement and the response to sensations of touch and pain.The spinal cord in this case is the primary information pathway—it receives sensory information from the skin, joints, muscles, arms, and legs which are sent to the brain. The limbic system includes a part of the brain which consist of amygdala, which is fear to social functions. The hippocampus is required for long-term memories, cingulate gyrus regulates heart rate, blood pressure and cognitive and attention processing. The hypothalamus regulates blood pressure, heart rate, hunger, thirst, sexual arousal and also the cycle of your sleep and wake. One division of the brain’s five components parts includes the neuron; it’s the first function of the nervous system, which is communication. When neurons transmit information, it’s between cells of the body. These neurons allow us to react to change in our environments. The neuron has a cell body , which is located in a nucleus that directs the cell’s activities. The dendrites are the ones that bring information into the cell body. Axons are other parts that are located at the opposite end, which are the ones who carry information away from the cell body. When the information leaves, it is through axon terminals, which is at the endpoint of the axon. It’s like a cycle within you that is traveling day and night and working non-stop. I like to picture this as a working ant—they never stop working. They carry their food from the start point, which in our brain is the neuron to the endpoint, which is the axon.
Communication Skills: Oral and Written
When bias occurs in the work place such as favorites, I will do a follow up on. Also, as a HR director in the finance department at Florida Sun Company, I have to be professional and realize that many employees often feel like they are being unfairly evaluated and don’t take things very passively. Many employees’ reactions to their appraisal are not favorable, and they may believe that the appraisals are merely for being noted for the wrong things they do in their line of duty. I would also look to see if anyone other then (victim) feels the same way about favoring females. The most logical thing to do is to note the type of communication individual have with each other, and make sure it is not unprofessional. The extent to which I think the rating format used is the performance appraisals were influenced by how each one shows up everyday, their punctuality, how social, communication skills with others, and their ability to work well with fellow co-workers. Also, the performance appraisals could be influence by how accurate work is, interest in meetings, and their ability to attend the meetings or conferences. Also, friendliness, how punctual they are with their work, and the ability to show superior leadership skills will factor into the appraisals. The other types of rating formats that can be used are Behaviorally Anchored Rating Scales (BARS). These BARS can be used to be specific when addressing the job. There are two types of checklists: one is the weighted checklist, in which a rater checks off all the items that the employee demonstrates. The other type of checklist is the forced-choice checklist, where the rater is forced to use one of the statements in which not all items pertain to the job. If they choose an irrelevant item, then it will be a negative rating for the employee. Some advantages from each of these formats can be that it is a fair share and equal appraisal. Some disadvantages can be that employees might not like it.Various types of rating errors are halo errors, in which evaluations are based on feelings about an employee. Another error is leniency errors, in which the rater evaluates employees higher than what their job performance really is. Also, another error that can occur is central-tendency error, in which the rater will tend to rate neither high nor low—he or she will rate you in between, mostly in the center. Lastly, there is severity error, which is an error that gives employees a lower rating than what they deserve. These rating errors can be minimized by not conducting unfair rating methods, using more of a graphic scale rather than an evaluation.
Ethics and Diversity Awareness
Profession of a social worker, certain things might influence or affect the interview that the social workers conduct. Things such as the reason for the interview, whether it is a follow-up interview or a closing interview, or just analyzing the client more in depth—these reasons can have a lot to do weather or not the interview goes well. Also, another thing that can influence the interview is the person who is to be interviewed. Many times the person might not want to be interviewed, and if that’s the case, then the interview can be really affected by it. Another thing that can be impacted in the interview is the reason behind the interview. For example, if the interview may not go well because the patient is not releasing the information that needs to be obtained—then the situation will be affected. Another thing that can be affected by the interview is the time, date, week, and year. Some people may not want to be interviewed during certain times of the year or day. Maybe you are only available to visit the person during the day and at a time the client has specified that they don’t want that time. Well, if an interview was to be conducted then it can be impacted. The person might get frustrated or aggravated and not want to cooperate in the interview. Also, if the interview starts late and the person has been waiting at their house for over two hours, then the interview will not go well. Social workers interview anytime their schedules allow.. The only downfall to it is that the person might not have options to choose the time that might work best for them. Therefore, they have to go with what’s left and that can have a negative impact on the interview. Also, the place and setting of the interview can be the most impacted part of the interview. A lot of times if the interview has to be conducted at the social worker’s office, the atmosphere might be fearful or intimidating, and the person might get anxiety because he or she is out of his or her comfort zone. Now, if the interview was to be conducted at the person’s home, then the person might feel more at peace and willing to speak because they know that there will be more privacy.
Foundations of Psychology
If a counselor is narrow-mind, they will not succeed in the profession of counseling because of the lack of openness and willingness to accept other people’s ideas as well as not criticizing them or putting his own thoughts first. Something that can prevent counselor from being a good counselor is obtaining bad reviews from clients because of his characteristics. A good counselor is supposed to put aside his or her own personal beliefs and norms. If the counselor pushes their own opinions on to a client, then what good of a counselor can they be? Some characteristics counselors should have to be effective in their field are learning to develop a good rapport with clients, helping clients reach their goals, be able to measure progress, but most importantly, develop “chemistry–” a good relationship that allows the client to be completely honest about thoughts and feelings. An effective counselor can encourage, suggest skills, help develop a more positive attitude, and help to recognize the behaviors that may be triggering. Qualities every counselor should have are good listening skills, non-judgmental, problem-solving and open to ideas. This is crucial for a counselor to have since they are the first step to building a relationship with a client. Also, a counselor should have tolerance and understand that some things work for some, but might not work for others. A counselor at all times must be patient and understanding and bring humor into their sessions. These are key elements that can help the counselor be effective in their field. Also, attending seminars can help understand the role of the counselor.
Kolhberg’s six stages of development
Stage 1: Punishment and obedience orientation – A child has a potty accident and learns when he goes potty he gets wet and gets in trouble. He then learns to change his negative behavior.
Stage 2: Satisfaction of one’s own needs defines what is good – A human that gives him or herself credit for someone else’s work and doesn’t give the other person credit. Also, could be a child who takes something away from another child for his/her own satisfaction.
Stage 3: What pleases others is good – A child that learns what pleases others. A child that gets straight A’s will learn that it makes his family and others happy.
Stage 4: Authority maintaining morality – A person that obeys the law by not texting and driving.
Stage 5: Morality of agreements and democratically determined – A child would learn from his family that it is wrong to lie and the child will be able to determine that it is wrong to lie.
Stage 6: Morality of individual principles of conscience – An individual’s conscience when the human does something immoral, such as cheating, will then feel guilty.
A juvenile delinquency judge would benefit from the knowledge of any of the stages of development. The reason being is so the judge can know the families’ background and what might have triggered the child to become the way they are now. It is essential to know how a family functions and what their values are. Everything around the child has the potential to impact the child in either a positive or negative way. A judge who is aware of this can make the appropriate decisions.
During the process of learning about cultural differences, I have reflected on many aspects of my life and my own culture. Some of which were background, cultural values, and cultural experience. Beliefs on the role that culture plays in interpersonal effectiveness are very important. For example, my parents raised me as a Catholic, and within the Catholic traditions there are boundaries you cannot cross. I was always raised with the idea of one day getting married in a white gown and leaving my house at that time. Now, in our American culture, people leave their homes before marriage to go on to college or to live with their significant other. That is not the way my religion would have it, and this plays a role in that Catholics are not to communicate with such people. There are many other things that culture plays a role in, such as being able to communicate and interact with others of diverse languages.From my perspective, the importance of cultural sensitivity & open-mindedness when interacting with diverse group are important factors needed to have a meaningful relationship with a person. Their background and an understanding of their culture will help to make effective communication. When you are open-minded, you are less likely to stereotype; you focus better on the individual and understand the person’s point of views. We all know that we are all different, but many times we forget that we all come from different cultures and sometimes it is difficult for people to respect someone else’s culture and point of views. Many of us are shaped because of our cultural influences, and when you are just focused on your own culture, it’s hard to see new ideas, meet new people, experience new things, etc.So, learning about cultures is important for communicating effectively with other people. All cultures are different, and it helps to know what makes other people happy, offended, their likes and dislikes, what is respectful or what is offensive. Knowing and sharing one’s own culture could also help in being more open-minded about the cultures of others. In the United States, we tend to forget that there are many cultural differences around the world, and that people can see things differently that us.
My Future in Learning
Learning is a lifelong process. How do you envision your future as a lifelong learner?
The way in which I envision myself as a life long learner is by continuing on my education. I will be switching majors to social work. Therefore, in the field of social work it is crucial to keep on learning at all times and that helps educate yourself with new ideas, new technology, and and being well rounded in multiple areas. In order to continue with any certification especially in clinical you need to continue attending school, seminars, events, etc. That’s the way in which I want envision my future. Its always great to keep on learning and adding on to years of expertise and will not only help you in your field of study but will make you be a leading educational provider for anyone who encompasses you.
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