Cloud Computing for the SME


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This presentation focuses on cloud computing for the SME. Presented by Hyther Nizam (Zoho) in Connect Coimbatore 2010 event held on Mar 5, 2010

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  • For those who cannot see the saas architecture the presenter has blocked from view. Feel free to see Microsoft saas platforms to get an idea of the architecture.
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  • Cloud Computing for the SME

    1. 1. Cloud Computing for the SME Hyther Nizam Z O H O Mar 5, 2010
    2. 2. The IMPACT of Cloud Computing <ul><li>SAP CEO resignation </li></ul><ul><li>Key reason cited: &quot;Delay in new cloud softwares for SMEs&quot; </li></ul>
    3. 3. Cloud Computing - Brief Intro <ul><li>Software delivered through internet </li></ul><ul><ul><li>Its like accessing your yahoo mail or gmail </li></ul></ul><ul><li>Paradigm Shift </li></ul><ul><ul><li>Mainframe era </li></ul></ul><ul><ul><li>PC era </li></ul></ul><ul><ul><li>ASP era </li></ul></ul><ul><ul><li>Cloud computing era </li></ul></ul><ul><li>Great adoption among SMEs </li></ul>
    4. 4. Types of Cloud Computing <ul><li>Utility computing (IaaS) </li></ul><ul><li>Platform as a Service (PaaS) </li></ul><ul><li>Cloud-based end-user applications (SaaS) </li></ul>
    5. 5. Infrastructure as a Service (IaaS) <ul><li>Vendor provides VM, storage and computation </li></ul><ul><li>Target: Developers & ISVs </li></ul><ul><li>Success story: Amazon & Smugmug </li></ul>
    6. 6. Platform as a Service (PaaS) <ul><li>Vendor provides higher level APIs </li></ul><ul><ul><li>Hides machine, storage etc </li></ul></ul><ul><li>Target: Developers and SMEs </li></ul><ul><li>Vendors:, Google AppEngine, Zoho Creator,.. </li></ul>
    7. 7. Software as a Service (SaaS) <ul><li>Business softwares delivered through cloud </li></ul><ul><li>Target: SMEs & Enterprises </li></ul><ul><li>Vendors: Google, Microsoft, Salesforce, Zoho,.. </li></ul>
    8. 8. <ul><li>Cloud Computing - Innovation </li></ul>
    9. 9. Scalable Architecture <ul><li>Scales up to meet SMEs business goals </li></ul><ul><li>Grids to handle failover, backup, disaster recovery & scalability </li></ul><ul><ul><li>Computing grid: for serving User requests </li></ul></ul><ul><ul><li>Storage grid: File grid, Database grid </li></ul></ul><ul><ul><li>Messaging grid: for real time updates and chat </li></ul></ul>
    10. 10. SaaS Architecture Architecture diagram removed for public access. Sorry!
    11. 11. Performance <ul><li>Cloud can give better performance </li></ul><ul><li>Caching </li></ul><ul><ul><li>HTML page caching </li></ul></ul><ul><ul><li>Distributed server side object caching </li></ul></ul><ul><ul><li>Convert dynamic data into pre-computed static content </li></ul></ul><ul><li>For example, Zoho Sheet can be faster than loading complex Excel documents </li></ul>
    12. 12. Superior Integration <ul><li>Integration across SaaS applications is far easy </li></ul><ul><ul><li>CRM integrating spreadsheet and email </li></ul></ul><ul><li>Small Web Services & Aggregation (SOA) </li></ul><ul><ul><li>Evolve each service independently and rapidly </li></ul></ul><ul><li>Contextual Integration </li></ul>
    13. 13. <ul><li>Cloud Computing - Challenges </li></ul>
    14. 14. Cloud Challenges: Security <ul><li>Top challenge faced by Cloud Computing vendors </li></ul><ul><ul><li>Physical Security, Network Security, Application Security </li></ul></ul><ul><li>Simple theory: DO NOT TRUST any input from the user </li></ul><ul><ul><li>XSS, Authenticated URLs, User switching, SQL Injection </li></ul></ul>
    15. 15. Cloud Challenges: Operations <ul><li>Data security and safety </li></ul><ul><li>Backup & Disaster Recovery </li></ul><ul><li>Meeting SLA - monitoring 24x7 </li></ul><ul><li>Compliance </li></ul><ul><ul><li>SAS 70, US Safe Harbor </li></ul></ul>
    16. 16. <ul><li>Cloud Computing – Business Model </li></ul>
    17. 17. Cloud Computing - Business Model <ul><li>The 90:10 Promise </li></ul><ul><ul><li>90% of the features of the traditional business softwares at 10% of the price </li></ul></ul><ul><ul><li>No CapEx, only OpEx </li></ul></ul><ul><li>Pay as you use: Subscription Model </li></ul><ul><li>Flexible deployment options </li></ul><ul><li>Free Edition, Freemium </li></ul>
    18. 18. <ul><li>Cloud Computing – Success Stories </li></ul><ul><li>In India </li></ul>
    19. 19. Success Story: Bharath Beedi <ul><li>Bharath Beedi Works </li></ul><ul><ul><li> </li></ul></ul><ul><li>Before: MS Excel & Desktop Solution </li></ul><ul><li>Now: Cloud based CRM (Zoho CRM) </li></ul><ul><li>Primary Reason: Cost & BI </li></ul>
    20. 20. Success Story: Team Everest <ul><li>Team Everest </li></ul><ul><ul><li>Non Profit Group, Chennai </li></ul></ul><ul><li>Before: Microsoft Sharepoint </li></ul><ul><li>Now: DIY PaaS (Zoho Creator) </li></ul><ul><li>Primary Reason: Flexibility and Maintenance </li></ul>
    21. 21. Success Story: SEW Infrastructure <ul><li>SEW Infrastructure </li></ul><ul><ul><li> </li></ul></ul><ul><li>Before: Hosted Email </li></ul><ul><li>Now: Collaboration Platform (Zoho Business) </li></ul><ul><li>Primary Reason: Productivity & Collaboration </li></ul>
    22. 22. Cloud Computing & SMEs <ul><li>How cloud computing help SMEs? </li></ul><ul><li>Affordable: The 90:10 Promise </li></ul><ul><li>Ease of use, Convenience </li></ul><ul><li>No upfront cost, No vendor lock-in </li></ul><ul><li>Productivity & Collaboration among workforce </li></ul>
    23. 23. Cloud Computing & SMEs <ul><li>What kind of cloud apps would be </li></ul><ul><li>useful for SMEs? </li></ul><ul><li>CRM </li></ul><ul><li>Business Email </li></ul><ul><li>Office / Documents </li></ul><ul><li>Project Management </li></ul><ul><li>Do It Youself apps (PaaS) </li></ul>
    24. 24. Background