Introduction to Exchange 2010
Khoo Boon Keat Poo Ching Loong
bkkhoo@microsoft.com poo@max-solution.com
CCNA
MCTS Windows Server 2008 MCITP – Windows 2008
MCTS Exchange Server 2007 MCITP – Exchange 2007
MCTS SharePoint Server 2007 MCTS – AD, Exchange, SCCM. SCOM, Vista
MCTS WSS 3.0 MCSA 2000, 2003
MCSE 2003, MCSA 2003 MCSE NT4, 2000, 2003
Technology Solutions Manager Consulting Manager
Microsoft Malaysia Max Solution

Agenda
• Exchange Server 2010 Beta Preview
• Key Benefits
– Protection and Compliance
• Archiving and Retention
• Information Protection and Control
– Anywhere Access
• Efficient Collaboration
• Inbox Management
– Flexible and Reliable
• Continuous Availability
• Deployment Flexibility
– Q&A

Balance Needs in a Changing Workplace
Meet changing business needs Manage IT cost, complexity
• Increase personal and team productivity • Simplify administration and lower costs
• Collaborate with a globally distributed workforce • Prevent information leakage
• Reduce communications overload • Maintain regulatory and industry compliance

Exchange Server 2010
Protection and Anywhere Access Flexible and Reliable
Compliance
• E-mail Archiving • Manage Inbox Overload • Continuous Availability
• Protect Communications • Enhance Voice Mail • Simplify Administration
• Advanced Security • Collaborate Effectively • Deployment Flexibility
Optimize for
Software + Services

Protection and Compliance
Achieve increased IT governance compliance with advanced tools
to protect communications and manage the infrastructure
Delivered in Exchange Server 2007
On-premises and hosted protection from virus and spam
Compliance to corporate and government regulations
Mobile device security and management policies
Building on these Investments in Exchange Server 2010
E-mail archiving and more powerful retention policies
Automated rights management protection of e-mail
Powerful multi-mailbox search UI for eDiscovery

E-mail Archiving
Better Manage Mail in an Integrated Archive While
Maintaining a Familiar User Experience
Drag and drop
PSTs directly into
the archive….
…apply a
retention
policy….
…or set folders to archive
automatically…

E-mail Archiving
Apply Granular Per Message and Per Folder Policies
as well as Legal Hold
Policy Drop Down
in Ribbon
Message expiration
time in view

E-mail Archiving
Empower Compliance Officers to Conduct Multi-
Mailbox Searches with Ease
New User Friendly Search
Easily Refine and Target
Search

Protect Communications
Automatically Protect Messages
With Centralized Rights Management Rules
Automatic Content-Based Protection:
• Transport Rule action to apply RMS template to e-mail or voice mail
• Support for scanning of attachments and searching of protected mail
• Internet Confidential and Do Not Forward Policies available out of box
• Information protection cross PC, web, and mobile device

Protect Communications
Help Users Make the Right Choices When Sending
Sensitive Communication

Advanced Security
Stop Malicious Software and Spam from Entering
into the Messaging Environment
Hosted Service On-Premise Software
Internet SMTP
Hub Transport Server Mailbox Server Client Access Server
Antivirus and anti-spam protection for Exchange
Server 2010 Server Roles
Multiple scan engines throughout the corporate infrastructure
Tight integration with Exchange maximizes availability and performance
Easy-to-use management console provides central configuration and operation

Anywhere Access
Help manage communication overload by offering an easy to
navigate, universal inbox with advanced messaging features
Delivered in Exchange Server 2007
Outlook experience on the web, phone, and mobile device
Single inbox for voice mail, e-mail, and fax
Increased productivity with improved calendar experience
Building on these Investments in Exchange Server 2010
Easier Inbox navigation with updated conversation view
Enhanced voice mail with text preview
Share free/busy calendar details with external partners

Manage Inbox Overload
Organize and Navigate with Ease Using Enhanced
Conversation View and Filtering
Conversation View
Filtering
Ignore

Manage Inbox Overload
Help Reduce Unnecessary and Undeliverable E-Mail
Through New Sender MailTips
Remove Extra Steps
and E-Mail
Reduce Non-Delivery
Reports

Enhance Voice Mail
Quickly Triage and Take Action on Messages with
Voice Mail Preview
Text Preview Audio Playback
of Voice Mail
Contextual Contact
Actions

Enhance Voice Mail
Create Customized Voice Mail Menus with Personal
Auto Attendant
Managing Auto
Attendants Defining a Personalized
Voice Mail Menu

Collaborate Effectively
A Familiar and Rich Outlook Experience Across
Clients, Devices and Platforms
Desktop Web Mobile

Collaborate Effectively
Rich Mobile Messaging Experience with ‘Desktop
Class’ Features and Functionality
Voice Mail Preview
Auto-Complete
Cache
Conversation View

Collaborate Effectively
One Location for E-Mail, Instant Messages, Text
Messages with a Universal Inbox
Voice Telephony
Instant Messaging
SMS Text Messaging

Collaborate Effectively
Ease Collaboration by Federating Calendar Details
with External Business Partners

Exchange 2010 High Availability

Exchange 2010 High Availability Vision
and Goals
• Vision: Deliver a fast, easy-to-deploy and operate,
economical solution that can provide messaging
service continuity for all customers
• Goals
− Deliver a solution for high availability and site resilience that
is native to Exchange
− Enable less expensive and less complex storage
− Simplify administration and reduce support costs
− Increase end-to-end availability
− Support Exchange Server 2010 Online

Exchange Server 2003
Complex site Penang
DB1
resilience and
Outlook OWA, ActiveSync, or recovery DB2
Outlook Anywhere
Standby
Cluster DB3
Clustered Mailbox
Kuala Lumpur
Server had to be
Front End Server created manually
Third-party data
replication needed
NodeA NodeB
for site resilience
(active) (passive)
Clustering
knowledge required
DB1 DB4 Failover at Mailbox
server level
DB2 DB5
DB3 DB6

Exchange Server 2007
Complex activation Penang
DB1
Outlook OWA, ActiveSync, or
for remote server / SCR
datacenter DB2
Outlook Anywhere
Standby
Cluster DB3
Clustered Mailbox
Kuala Lumpur
Server can’t co-exist
Client Access with other roles
Server
No GUI to
NodeA NodeB manage SCR
(active) CCR (passive)
Clustering
knowledge required
DB1 DB4 DB1 DB4
DB2 DB5 DB2 DB5
Failover at Mailbox
DB3 DB6 DB3 DB6 server level

Exchange Server 2010
Penang
All clients connect DB1
via CAS servers DB3
DB5
Kuala Lumpur Mailbox
Server 6
Client Access
Easy to extend
Server across sites
Failover managed
by/with Exchange
Mailbox Mailbox Mailbox Mailbox Mailbox
Server 1 Server 2 Server 3 Server 4 Server 5
DB1 DB4 DB2 DB5 DB3
DB2 DB5 DB3 DB1 DB4 Database
DB3 DB1 DB4 DB2 DB5 level failover

Exchange 2007 Concepts Brought
Forward
• Extensible Storage Engine (ESE)
− Databases and log files
• Continuous Replication
− Log shipping and replay
− Database seeding
− Store service/Replication service
− Database health and status monitoring
− Divergence
− Automatic database mount behavior
• Concepts of quorum and witness
• Concepts of *overs

Exchange 2010 Deprecated Concepts
• Storage Groups
• Databases identified by the server on which they live
• Server names as part of database names
• Clustered Mailbox Servers
− Pre-installing a Windows Failover Cluster
− Running Setup in Clustered Mode
− Moving a CMS network identity between servers
− Shared Storage
• Two HA Copy Limits
• Private and Public Networks

Exchange 2010 High Availability
Deep Dive

Exchange 2010 HA Fundamentals
RPC CAS
• Database Availability Group
• Server AM
• Database SVR
• Database Copy copy copy
• Active Manager DB DB
• RPC Client Access
copy copy
SVR
AM
DAG
RPC CAS

Example: Database Failover
• Database failure occurs
• Failure item is raised
• Active Manager moves active database
• Database copy is restored
• Similar flow within and across datacenters
DAG
Mailbox Mailbox Mailbox Mailbox Mailbox
Server 1 Server 2 Server 3 Server 4 Server 5
DB1 DB4 DB2 DB5 DB3
DB2 DB5 DB3 DB1 DB4
DB3 DB1 DB4 DB2 DB5

Example: Server Failover
• Server failure occurs
• Cluster notification of node down
• Active Manager moves active databases
• Server is restored
• Cluster notification of node up
• Database copies resynchronize with active databases
• Similar flow within and across datacenters
DAG
Mailbox Mailbox Mailbox Mailbox Mailbox
Server 1 Server 2 Server 3 Server 4 Server 5
DB1 DB4 DB2 DB5 DB3
DB2 DB5 DB3 DB1 DB4
DB3 DB1 DB4 DB2 DB5

Deploying Exchange 2010 High
Availability Features

Deploying Exchange 2010 HA Features
Legacy Deployment Steps (CCR/SCC) Exchange 2010 Incremental Deployment
1. Prepare hardware, install proper OS, and 1. Prepare hardware, install proper OS, and
update update
Extra for SCC: configure storage 2. Run Setup and install Mailbox role
2. Build Windows Failover Cluster 3. Create a DAG and replicate databases
Extra for SCC: configure storage 4. Test *overs
3. Configure cluster quorum, file share
witness, and public and private networks
4. Run Setup in Custom mode and install
clustered mailbox server
5. Configure clustered mailbox server
Extra for SCC: configure disk resource
dependencies
6. Test *overs

Exchange 2010
End-to-End Availability Improvements

Exchange 2010 End-to-End Availability
Improvements E-Mail Client
• Online Move Mailbox
− Supported between Exchange 2010 databases, Client Access Server
and between Exchange 2007 SP2 and Exchange
2010 databases
− User can access their mailbox
while move is in progress
− Move is performed asynchronously
by a new service called the
Mailbox Server 1 Mailbox Server 2
Microsoft Exchange Mailbox Replication Service
(MRS), which runs on Client Access servers

Exchange 2010 End-to-End Availability
Improvements
• RPC Client Access service
− A new service that establishes a RPC endpoint for client
access on the CAS role to replace the existing RPC endpoint
on the Mailbox role
− New RPC endpoint entirely re-written in managed code
− Re-factored common business logic from Exchange 2007 that
overlaps with what is needed by the RPC endpoint
− Cmdlets, performance counters, etc. to manage and monitor
− Does not replace RPC endpoint for public folder databases;
Outlook clients logon directly with public folder store to
access public folder databases

Exchange 2010 End-to-End Availability
Improvements
• Shadow Redundancy
Edge
Transport
X
Mailbox
Server
Hub
Transport
Edge
Transport
Servers keep “shadow copies” of items until
they are delivered to the next hop
Also helps simplify Hub and Edge Transport Server upgrades and maintenance

Exchange 2010 End-to-End Availability
Improvements
Using 3 or more database copies enables you to use replication for your backups
Site/Server/Disk failure Exchange 2010 HA
Archiving/Compliance E-mail Archive
Recover deleted items Hold Policy
Database Availability Group
Mailbox Mailbox Mailbox
Server 1 Server 2 Server 3
DB1 DB1 DB1
DB2 DB2 DB2
X
DB3 DB3 DB3

High Availability for
Other Server Roles
Client • Hardware load balancer (recommended)
or Windows Network Load Balancing
Access (NLB)
Hub • No special configuration required (load
balancing and failover is automatic)
Transport
Edge • Use DNS round robin, Multiple MX
Transport records
Unified • Configure IP Gateway to point to more
than one UM server
Messaging

Storage Improvements
Performance Enhancements Enable New Options
Exchange 2010 Storage Enhancements
Ex 2003
• 70% reduction in IOPS
Ex 2007
• Smoother IO patterns
Ex 2010
• Resilience against corruption
Read IOPS Write IOPS
Choose from a wide range of storage technologies without
sacrificing system availability:
Storage Area Direct Attached Direct Attached JBOD SATA
Network (SAN) w/ SAS Disks w/ SATA Disks (RAID-less)

Following up sessions
• Exchange 2010 Architecture
• Exchange 2010 High Availability with DAG
• Achieving – what to expect

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