A Comparative Study of Facilitator Competencies in a Sample of U.S. and S. Korean Facilitators Judith A. Kolb, Penn State Hong Min Kim, Penn State JiHoon Song, Oklahoma State AHRD Conference 2/27/10 Knoxville
Extend Kolb, Jin, & Song (2008) study of facilitator competencies to non-U.S. sample
Address limitation and suggestion for future research from that study—”examine application of this model to other cultures” (p. 131)
Kolb, J. A., Jin, S., & Song, J. H. (2008). A model of small group facilitator competencies. Performance Improvement Quarterly, 21(2), 119-133.
+ Facilitator Definition A person who remains neutral in the actual decision (s) of the group but who assumes the responsibility for managing the group’s process while it is attempting to solve a problem or reach a decision
+ Research Question What similarities and differences exist between scores and rankings collected from a sample of facilitators working in South Korea and scores and rankings reported by Kolb et al. (2008)?
+ Results (continued) Top-ranked 3 competencies U.S. Korea Listens actively Creates a climate that supports interaction and discussion Encourages group involvement in, and ownership of, issues and tasks Same Stimulates small group insights and creativity Same
+ Results (continued) Score comparison of top-ranked 3 competencies 5 U.S. Korea Listens actively (1st) 4 Encourages Involvement and ownership (3rd) ~ ~ Stimulates small group insights and creativity (KO 2nd) 3 Creates a climate that supports interaction and discussion (US 2nd)