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Community Engagement
through Social Media
Overview
• Choosing the right social media channels
• Managing your identity
• Engaging constituents
• Tools
• Handing over the keys to the car
CHOOSING THE RIGHT SOCIAL
MEDIA CHANNELS
Social
Media
Social Media is Not Free
• Organic growth
• Requires commitment
• Planning
• Cost of Poor Management
Just Like Any Other Media Buy
Why are you here?
• What is your message
• How do you want to say it
• Goal
• Brand Image
Just Like Any Other Media Buy
Choose a Channel
• Distribution
• Audience
– Demographics
– Psychographics
• Reputation
• Effective
Advice
Choose 1 or 2 channels and
manage them very well.
If resources allow, build and
grow other networks.
MANAGING YOUR IDENTITY
Before Declaring
• Do a Social Audit
• Delete and unfriend
• Separate personal from public
• Tighten security on personal
After Declaring
• Consistent image
After Declaring
• Consistent image
• Honest Account Management
• Write Fast, Edit Slow
• Count to 10
ENGAGING CONSTITUENTS
Content
• Create an Editorial Calendar
• Cross promote but don’t duplicate publish
• Ask questions
• Don’t Over-Share, it’s not about you
• Be Brief
• Be Positive
Celebrate Firsts
• Twitter Town Hall
• Google Hangout
• Guest Blog
• Vine
• Special Bonuses to Followers
• Advise Traditional Media
TOOLS
Hootsuite
Hootsuite
IFTTT (If That Then This)
Buffer
NationBuilder
NationBuilder
HANDING OVER THE KEYS
Security
• Keep a master password
– Set up user IDs
• Identify Roles and Responsibilities
– Specify protocol
• Enter into a formal agreement
Skills
• Knowledge of social media
• Excellent judgement (filtering)
• Responsive
• Ability to see the big picture & strategic
• Marketing
Watch Out For
• Highly Technical & Analytical
• Ego
• Availability
Summary
• Choosing the right social media channels
• Managing your identity
• Engaging constituents
• Tools
• Handing over the keys to the car
QUESTIONS?
www.MarketingMediaSolutions.ca
@HeatherWats0n

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Leveraging Social Media for Political Campaigns