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Business Model Innovation
     Cultural Heritage




 BMI knowledge fair june 19 2009
The Cultural
Heritage sector aims
to preserve our
heritage and make it
broadly accessible
Digitization is a
powerful tool to reach
those goals and create
added value. But
what’s the right
business model?
We picked up the canvas and got to work
Here’s an example...
The project made 400 photo’s of the National
  Archive available on Flickr- The Commons
Why?
Why?   Reach a larger
         audience
Why?   Reach a larger
         audience


         create user-participation
Why?   Reach a larger
         audience


         create user-participation
       (through social tagging)
Here’s how this
mapped out on the
canvas:
The ‘old’ model looked something like this
The ‘old’ model looked something like this
The ‘old’ model looked something like this
The ‘old’ model looked something like this
The ‘old’ model looked something like this
The ‘old’ model looked something like this
The ‘old’ model looked something like this
Cost structure is
clear. Value creation is
       subsidized
In the new model things had
     drastically changed
Open Content




In the new model things had
     drastically changed
Open Content




In the new model things had
     drastically changed
Open Content
                        Platform



In the new model things had
     drastically changed
Internet




         Open Content
                        Platform



In the new model things had
     drastically changed
Technology
   driven


                              Internet




              Open Content
                             Platform



In the new model things had
     drastically changed
Technology
   driven


                              Internet




              Open Content
                             Platform



In the new model things had
     drastically changed
Technology
   driven


                              Internet




              Open Content
                             Platform



In the new model things had
     drastically changed
Technology
                    driven


                                               Internet
social tagging




                               Open Content
                                              Platform



                 In the new model things had
                      drastically changed
Results: >1 million page views
We have just regained
     relevance!
Results: >2000 comments




  We have just regained
       relevance!
We have just regained
     relevance!
Results: >14000 tags



We have just regained
     relevance!
We have just regained
     relevance!
With increased relevance
(= value creation) comes
    earning capacity
Subsidy
                        Sponsoring

Printing on demand            Affiliates
             Advertisements
 Community donations
                       Freemium
‘Great! We now have a grip on
 the ‘what’, ‘who’ and ‘how’ of
     business moddeling...’
‘But it does not yet give me an
  answer on ‘why’ I am doing
             this...’
‘The world around me changes
 rapidly. I have an abundance of
challenges and opportunities to
               face!’
‘I need an instrument to assess
which business model innovation
      makes sense for me’




                   =
Perhaps if we
combine knowledge
and expertise we                     Mike Overdijk
will find some                         JAM Visual thinking
answers...




             Jim Collins
Author ‘Good to Great in the social sector’
"The fox knows many things, but the hedgehog
      knows one big thing- Archilochus"
= mash up of the ‘Hedgehog Concept’
applied to cultural heritage
Why




Has the Hedgehog found a home?
Why




Has the Hedgehog found a home?
Knowledgeland 2008

            Harry Verwayen: hv@kl.nl
                    Aknowlegdments


Mundo Resink (drawings and insights): mundo@mundoresink.nl
Mike Overdijk (Hedgehog drawings): mike@visualthinking.com
   Jim Collins: author ‘Good to Great in the social sector
           Bud Cadell: author ‘whatconsumesme’
        Archilochus: hedgehog and the fox parable
             Alex Osterwalder: The BMI Canvas

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Digital Heritage Business Model Innovation