The Future of Learning Is Blended
Founder and CEO
Training Express Group
Co-Founder and COO
• Today’s business environment
• What is blended learning?
• Trends to optimize training ROI
• Solving real-life challenges
• How to choose the right solution
• Blended learning with GlobalEnglish
Today’s Global Business Reality
Business English Is Below Recommended Level
BUSINESS ENGLISH INDEX
Recommended Performance Level
The Single Biggest Challenge Impacting Your Workforce Today
rate their current English
skills as sufficient.1
of non-native English speakers in global enterprises
say English is critical or important for their jobs...
1 The Globalization of English report, GlobalEnglish 2011
Companies that are highly
effective communicators had
to shareholders compared with
firms that are the least effective.2
2 2009/2010 ROI Communication Study, Towers Watson
Companies at the highest level
of global communications maturity are
113 times more likely
than those at the lowest level to be
3 2012 Global Business Communications: A Strategic Imperative in Today’s Borderless Workplace, Bersin & Associates
Today’s Business Reality Requires a New Learning Model
The best solutions are:
Source: Charles Jennings, former CLO of Reuters
ONLINE ON DEMAND
DELIVERED IN THE CONTEXT OF WORK
Trends in the Search for Training ROI
Move from standalone
The Best of Both Worlds
Tracking & Control
Fluency & Listening
Evolving the Search for Training ROI
PAST PRESENT FUTURE
From Blended with
Blended with Virtual
From Traditional Solutions to Virtual Solutions
Fixed times and low attendance, low motivation, and low ROI.
Teachers must often compromise individual needs to satisfy the group.
Often doesn't prepare students for their real work challenges.
Must form groups, work out schedules, reserve training rooms, find local
providers, manage external satisfaction surveys, etc.
Doesn't mix well with online; more difficult to align content, especially with
groups. Doesn't always prepare learners for their real job challenges.
Difficult to get uniform content and quality worldwide.
Anytime-anyplace learning, 100% attendance, 100% ROI.
Personalized experience tailored to individual needs.
Online registration is fast and easy to update for speedy implementation.
Easy to implement
The medium in which instruction is delivered is directly applicable to work
situations. Ideal for blending with online study.
“One stop shop”: consistent accessibility, delivery, quality, management & reporting.
Highly dependent on teacher standards, which may vary by location.
Satisfaction frequently measured only quarterly. Traditional materials less
motivating and less applicable to today’s workplace.
Dependent on teacher feedback and manual reporting process. Complex
tracking means ROI is difficult to evaluate.
Historically poor results. Students may speak only five minutes in an hour-
Low attendance equates to wasted investment. Much less self- study and
high costs per hour.
No geographical limitations means the best trainers. Satisfaction is measured
session by session. High-quality, engaging learning material is easily
Easy to track and monitor students and teachers.
Highly focused sessions with an emphasis on communicative competence
ensures maximum results with minimal time investment.
Built-in self-study is combined with highly contextual personalized instruction
that requires no travel.
Tackling Real-Life Challenges: The Workforce
Challenge: Improving business
communication across a global company by
engaging employees with Web-based
solutions at low cost.
• Greatly improved on-boarding
• Clear objectives for each employee
• Monthly contact for motivation and engagement
• Targeted job-specific recommendations within the
• Ongoing technological and pedagogical support
• Fully engaged subscribers studying three times more
than with standalone solutions
Tackling Real-Life Challenges: Critical Talent
Challenge: Increasing the
confidence and proficiency of
critical talent. Implementing a
totally flexible solution for very
busy people that delivers
tangible results quickly.
• 100% tailored to individual needs; entirely
• Flexible scheduling: anytime/anyplace learning
• The best trainers: uniform quality globally
• Exceptionally cost-effective
• Easy to deploy and manage
• Greatly increased business communication
proficiency and confidence make global talent
ready for the next opportunity
Tackling Real Life-Challenges: Grooming Present and Future
Challenge: Driving specific skills in
English: preparing leaders for high-level
negotiations, meetings and presentations.
Providing a VIP solution to a very
demanding target group.
• Uniquely personalized
• Key skills focus
• Unparalleled flexibility
• World-class coaches with guaranteed business expertise
• Native language support
• Executives are able to increase their global leadership
competencies and lead across borders
Building a Blended Learning Solution
Workforce $ Critical Talent $$ Leadership $$$ Executive $$$$
How to Choose the Right Solution
• Business focus
• Global coverage
• Proven experience
Key Selection Criteria
• Native-English speakers
• Business experience
• Teaching qualifications/business
• Positivity and warmth
• Availability and flexibility
• Accessibility and IT literacy
• A single centralized platform
• Flexible online scheduling
• Proven quality management
• Advanced tracking and reporting
• Needs-based as well as specific corporate
and skills content
• Multiple languages, time zones and access
• Enterprise-level scalability
• Tutoring and virtual services integrated into a
strong online curriculum for self-study
• On-the-job performance support tools
Blended Learning with GlobalEnglish
A wide range of solutions
Which solution is right for you?
GlobalEnglish is focused exclusively on the corporate market. We’re dedicated to
improving productivity and performance gains instead of only linguistic ones to
deliver maximum ROI for your corporation.
GlobalEnglish is part of Pearson’s $1bn English business unit with 18,500+
employees across the world. We're expanding our capabilities to offer our customers
a more comprehensive solution—ranging from the highest-quality learning software,
teachers and content to bespoke projects.
Backed by #1
global brand in
For 15 years we’ve partnered with more than 450 of the Forbes Global 2000
worldwide and have won numerous awards, most recently, the 2012 Gold
Brandon Hall Excellence Award for Best Use of Blended Learning.
Our enterprise-grade SaaS suite delivers value to your entire workforce. It’s aligned with
the 70:20:10 learning model; is customizable; and includes assessment, formal and
informal learning, and performance support applications.