The Science of Gratitude
A recipe for a
happier workplace
JEN SARTOR
Sr. Product Marketing Manager
@globoforce

DARCY JACOBSEN
Content Manager & Blogger
@darcyjacobsen
GLOBOFORCE
 Social recognition
 Global reach
(140 countries)
 Powered by SaaS
 Mobile access
 Data-driven talent
anal...
What we’ll cover:
•
•
•
•
•

How gratitude makes us happier
How gratitude makes us healthier
How gratitude makes us better...
Being thanked
feels great!
“I like being
appreciated for the
work I do.”

6%

94%
When were you last appreciated at
work for a job well done?

POLL
QUESTION:

A. Within the last week
B. Within the last mo...
Appreciation
impacts the
bottom line.
“I would work harder if
my efforts were
recognized.”

22%

78%
Appreciating people also feels great…

…and it is
good for you.
RESEARCH SHOWS:

THANKFUL PEOPLE ARE
HAPPIER PEOPLE
Gratefulness
Increases
Emotional
Well-Being
Journal of Research in Personality, 2007
The role of gratitude in the developm...
Grateful
People Get
Along Better
with Others
Clinical Psychology Review, 2009
Gratitude and well-being: A review and theor...
Grateful
People Are
More
Resilient to
Trauma

Behaviour Research and Therapy, 2006
Gratitude and hedonic and eudaimonic we...
RESEARCH SHOWS:

THANKFUL PEOPLE ARE
HEALTHIER PEOPLE
Grateful
People Sleep
Better
Journal of Health Psychology, 2012
Differential Effects of Gratitude and Sleep on Psychologic...
Grateful
People Are
Physically
Healthier
University of Connecticut
Professor Glenn Affleck
15
Grateful
People Are
Less
Depressed
American Psychologist, 2005
Positive Psychology Progress - Seligman, Steen & Peterson
1...
RESEARCH SHOWS:

THANKFUL EMPLOYEES
ARE BETTER EMPLOYEES
Grateful
People Pay
It Forward
Psychological Science, 2006
Gratitude and Prosocial Behavior: Helping When It Costs
You – B...
Grateful
People
Achieve
More
Journal of Personality & Social Psych, 2003
Counting Blessings Versus Burdens: An Experimenta...
Grateful
People are
Better
Corporate
Citizens

Journal of Business Ethics, 2007
On the relationship of hope and gratitude ...
Grateful
People are
Less Likely
to Burn Out
Educational Psychology, 2010
Gratitude, gratitude intervention and subjective ...
Grateful
People are
More Moral
Psychological Bulletin, 2001
Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al

22
RESEARCH SHOWS:

GIVING IS MOTIVATING
Giving
Makes
People
Happier
Harvard Business School, 2009
Feeling Good about Giving: The Benefits (and Costs) of
Self-Inte...
Opportunity
to Give
Increases
Commitment
to a Company

Academy of Management Journal, 2008
Giving Commitment: Employee sup...
Givers Are More Engaged
60%
50%
40%

Highly
Engaged
56%

30%
20%
10%

Highly
Engaged
27%

0%
Have recognized others Have n...
How does giving make you feel?

POLL
QUESTION:

A. Drained
B. Energized
C. Grateful
D. Annoyed

27
GETTING TO THE BOTTOM LINE:

HOW DO GIVING AND
GRATITUDE CONTRIBUTE TO
BUSINESS RESULTS?
Increased engagement
29
Higher organizational commitment
30
More pro-social citizenship behavior
31
Increased social capital
32
Health, happiness and well being
33
THE RECIPE:
HOW TO COOK UP A CULTURE OF
GIVING AND THANKSGIVING AT
YOUR COMPANY.
Create a culture of appreciation
• Encourage employees to “catch
each other doing things right”
• Help workers to be giver...
Encourage organizational “virtuousness”
• Give work purpose and meaning
• Allow people to flourish and grow
• Encourage an...
Facilitate connections among employees
• Tear down intra-organizational barriers
• Increase multilateral communication
• F...
Encourage expression of gratitude
• Provide a formal system for thanking co-workers
• Make thanks public within your compa...
Video

http://www.globoforce.com/gfblog/2013/the-essential-link-betweenhappiness-and-gratitude/
39
MOTIVATE & ENGAGE

ALL EMPLOYEES
VISIT US: www.globoforce.com

SUBSCRIBE: www.globoforce.com/gfblog
EMAIL US:
darcy.jacobsen@globoforce.com
jennifer.sartor...
Science of gratitude  a recipe for a happier workplace
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Science of gratitude a recipe for a happier workplace

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Thanksgiving is fast approaching, and with it the season of gratitude and thankfulness. (OK, and pie.) Expressing gratitude, scholars say, is actually good for us — decreasing depression and increasing happiness. But did you know that gratitude is also good for our companies? Gratitude is a key factor in employee well-being, organizational citizenship and pro-social behavior — all of which impact key metrics like employee engagement, retention and productivity.

Join Globoforce’s Jennifer Sartor and Darcy Jacobsen as they show how gratitude can be a key ingredient in your organization’s recipe for success. Learn:

Why thankful employees are happier employees.
The ROI of employee gratitude.
Key tips to encourage gratitude in your organization.

Published in: Technology, Business
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Science of gratitude a recipe for a happier workplace

  1. 1. The Science of Gratitude A recipe for a happier workplace
  2. 2. JEN SARTOR Sr. Product Marketing Manager @globoforce DARCY JACOBSEN Content Manager & Blogger @darcyjacobsen
  3. 3. GLOBOFORCE  Social recognition  Global reach (140 countries)  Powered by SaaS  Mobile access  Data-driven talent analytics 3
  4. 4. What we’ll cover: • • • • • How gratitude makes us happier How gratitude makes us healthier How gratitude makes us better employees Why gratitude is good for the bottom line The recipe for a culture of gratitude 4
  5. 5. Being thanked feels great! “I like being appreciated for the work I do.” 6% 94%
  6. 6. When were you last appreciated at work for a job well done? POLL QUESTION: A. Within the last week B. Within the last month C. Within the last year D. Longer than a year E. Never =( 6
  7. 7. Appreciation impacts the bottom line. “I would work harder if my efforts were recognized.” 22% 78%
  8. 8. Appreciating people also feels great… …and it is good for you.
  9. 9. RESEARCH SHOWS: THANKFUL PEOPLE ARE HAPPIER PEOPLE
  10. 10. Gratefulness Increases Emotional Well-Being Journal of Research in Personality, 2007 The role of gratitude in the development of social support, stress, and depression – Wood, Maltby, Gillett et al 10
  11. 11. Grateful People Get Along Better with Others Clinical Psychology Review, 2009 Gratitude and well-being: A review and theoretical integration - Wood, Froh, Geraghty 11
  12. 12. Grateful People Are More Resilient to Trauma Behaviour Research and Therapy, 2006 Gratitude and hedonic and eudaimonic well-being in Vietnam war veterans – Kashdan, Uswatte, Julian 12
  13. 13. RESEARCH SHOWS: THANKFUL PEOPLE ARE HEALTHIER PEOPLE
  14. 14. Grateful People Sleep Better Journal of Health Psychology, 2012 Differential Effects of Gratitude and Sleep on Psychological Distress in Patients with Chronic Pain– Ng, Wong 14
  15. 15. Grateful People Are Physically Healthier University of Connecticut Professor Glenn Affleck 15
  16. 16. Grateful People Are Less Depressed American Psychologist, 2005 Positive Psychology Progress - Seligman, Steen & Peterson 16
  17. 17. RESEARCH SHOWS: THANKFUL EMPLOYEES ARE BETTER EMPLOYEES
  18. 18. Grateful People Pay It Forward Psychological Science, 2006 Gratitude and Prosocial Behavior: Helping When It Costs You – Bartlett, DeSteno 18
  19. 19. Grateful People Achieve More Journal of Personality & Social Psych, 2003 Counting Blessings Versus Burdens: An Experimental Investigation of Gratitude and Subjective Well-Being in Daily Life – Emmons, McCullough 19
  20. 20. Grateful People are Better Corporate Citizens Journal of Business Ethics, 2007 On the relationship of hope and gratitude to corporate social responsibility – Andersson, Giacalone, Jurkiewicz 20
  21. 21. Grateful People are Less Likely to Burn Out Educational Psychology, 2010 Gratitude, gratitude intervention and subjective well- being among Chinese school teachers in Hong Kong – Chan 21
  22. 22. Grateful People are More Moral Psychological Bulletin, 2001 Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al 22
  23. 23. RESEARCH SHOWS: GIVING IS MOTIVATING
  24. 24. Giving Makes People Happier Harvard Business School, 2009 Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior – Anik, Aknin et al 24
  25. 25. Opportunity to Give Increases Commitment to a Company Academy of Management Journal, 2008 Giving Commitment: Employee support programs and the prosocial sensemaking process – Grant, Dutton 25
  26. 26. Givers Are More Engaged 60% 50% 40% Highly Engaged 56% 30% 20% 10% Highly Engaged 27% 0% Have recognized others Have not recognized in the past year others in the past year
  27. 27. How does giving make you feel? POLL QUESTION: A. Drained B. Energized C. Grateful D. Annoyed 27
  28. 28. GETTING TO THE BOTTOM LINE: HOW DO GIVING AND GRATITUDE CONTRIBUTE TO BUSINESS RESULTS?
  29. 29. Increased engagement 29
  30. 30. Higher organizational commitment 30
  31. 31. More pro-social citizenship behavior 31
  32. 32. Increased social capital 32
  33. 33. Health, happiness and well being 33
  34. 34. THE RECIPE: HOW TO COOK UP A CULTURE OF GIVING AND THANKSGIVING AT YOUR COMPANY.
  35. 35. Create a culture of appreciation • Encourage employees to “catch each other doing things right” • Help workers to be givers • Facilitate “everyone-to-everyone” recognition 35
  36. 36. Encourage organizational “virtuousness” • Give work purpose and meaning • Allow people to flourish and grow • Encourage and reward strength, self-control and resilience 36
  37. 37. Facilitate connections among employees • Tear down intra-organizational barriers • Increase multilateral communication • Foster emotional connections 37
  38. 38. Encourage expression of gratitude • Provide a formal system for thanking co-workers • Make thanks public within your company • Encourage written gratitude 38
  39. 39. Video http://www.globoforce.com/gfblog/2013/the-essential-link-betweenhappiness-and-gratitude/ 39
  40. 40. MOTIVATE & ENGAGE ALL EMPLOYEES
  41. 41. VISIT US: www.globoforce.com SUBSCRIBE: www.globoforce.com/gfblog EMAIL US: darcy.jacobsen@globoforce.com jennifer.sartor@globoforce.com 41
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