Science of gratitude a recipe for a happier workplace

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Thanksgiving is fast approaching, and with it the season of gratitude and thankfulness. (OK, and pie.) Expressing gratitude, scholars say, is actually good for us — decreasing depression and …

Thanksgiving is fast approaching, and with it the season of gratitude and thankfulness. (OK, and pie.) Expressing gratitude, scholars say, is actually good for us — decreasing depression and increasing happiness. But did you know that gratitude is also good for our companies? Gratitude is a key factor in employee well-being, organizational citizenship and pro-social behavior — all of which impact key metrics like employee engagement, retention and productivity.

Join Globoforce’s Jennifer Sartor and Darcy Jacobsen as they show how gratitude can be a key ingredient in your organization’s recipe for success. Learn:

Why thankful employees are happier employees.
The ROI of employee gratitude.
Key tips to encourage gratitude in your organization.

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  • 1. The Science of Gratitude A recipe for a happier workplace
  • 2. JEN SARTOR Sr. Product Marketing Manager @globoforce DARCY JACOBSEN Content Manager & Blogger @darcyjacobsen
  • 3. GLOBOFORCE  Social recognition  Global reach (140 countries)  Powered by SaaS  Mobile access  Data-driven talent analytics 3
  • 4. What we’ll cover: • • • • • How gratitude makes us happier How gratitude makes us healthier How gratitude makes us better employees Why gratitude is good for the bottom line The recipe for a culture of gratitude 4
  • 5. Being thanked feels great! “I like being appreciated for the work I do.” 6% 94%
  • 6. When were you last appreciated at work for a job well done? POLL QUESTION: A. Within the last week B. Within the last month C. Within the last year D. Longer than a year E. Never =( 6
  • 7. Appreciation impacts the bottom line. “I would work harder if my efforts were recognized.” 22% 78%
  • 8. Appreciating people also feels great… …and it is good for you.
  • 9. RESEARCH SHOWS: THANKFUL PEOPLE ARE HAPPIER PEOPLE
  • 10. Gratefulness Increases Emotional Well-Being Journal of Research in Personality, 2007 The role of gratitude in the development of social support, stress, and depression – Wood, Maltby, Gillett et al 10
  • 11. Grateful People Get Along Better with Others Clinical Psychology Review, 2009 Gratitude and well-being: A review and theoretical integration - Wood, Froh, Geraghty 11
  • 12. Grateful People Are More Resilient to Trauma Behaviour Research and Therapy, 2006 Gratitude and hedonic and eudaimonic well-being in Vietnam war veterans – Kashdan, Uswatte, Julian 12
  • 13. RESEARCH SHOWS: THANKFUL PEOPLE ARE HEALTHIER PEOPLE
  • 14. Grateful People Sleep Better Journal of Health Psychology, 2012 Differential Effects of Gratitude and Sleep on Psychological Distress in Patients with Chronic Pain– Ng, Wong 14
  • 15. Grateful People Are Physically Healthier University of Connecticut Professor Glenn Affleck 15
  • 16. Grateful People Are Less Depressed American Psychologist, 2005 Positive Psychology Progress - Seligman, Steen & Peterson 16
  • 17. RESEARCH SHOWS: THANKFUL EMPLOYEES ARE BETTER EMPLOYEES
  • 18. Grateful People Pay It Forward Psychological Science, 2006 Gratitude and Prosocial Behavior: Helping When It Costs You – Bartlett, DeSteno 18
  • 19. Grateful People Achieve More Journal of Personality & Social Psych, 2003 Counting Blessings Versus Burdens: An Experimental Investigation of Gratitude and Subjective Well-Being in Daily Life – Emmons, McCullough 19
  • 20. Grateful People are Better Corporate Citizens Journal of Business Ethics, 2007 On the relationship of hope and gratitude to corporate social responsibility – Andersson, Giacalone, Jurkiewicz 20
  • 21. Grateful People are Less Likely to Burn Out Educational Psychology, 2010 Gratitude, gratitude intervention and subjective well- being among Chinese school teachers in Hong Kong – Chan 21
  • 22. Grateful People are More Moral Psychological Bulletin, 2001 Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al 22
  • 23. RESEARCH SHOWS: GIVING IS MOTIVATING
  • 24. Giving Makes People Happier Harvard Business School, 2009 Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior – Anik, Aknin et al 24
  • 25. Opportunity to Give Increases Commitment to a Company Academy of Management Journal, 2008 Giving Commitment: Employee support programs and the prosocial sensemaking process – Grant, Dutton 25
  • 26. Givers Are More Engaged 60% 50% 40% Highly Engaged 56% 30% 20% 10% Highly Engaged 27% 0% Have recognized others Have not recognized in the past year others in the past year
  • 27. How does giving make you feel? POLL QUESTION: A. Drained B. Energized C. Grateful D. Annoyed 27
  • 28. GETTING TO THE BOTTOM LINE: HOW DO GIVING AND GRATITUDE CONTRIBUTE TO BUSINESS RESULTS?
  • 29. Increased engagement 29
  • 30. Higher organizational commitment 30
  • 31. More pro-social citizenship behavior 31
  • 32. Increased social capital 32
  • 33. Health, happiness and well being 33
  • 34. THE RECIPE: HOW TO COOK UP A CULTURE OF GIVING AND THANKSGIVING AT YOUR COMPANY.
  • 35. Create a culture of appreciation • Encourage employees to “catch each other doing things right” • Help workers to be givers • Facilitate “everyone-to-everyone” recognition 35
  • 36. Encourage organizational “virtuousness” • Give work purpose and meaning • Allow people to flourish and grow • Encourage and reward strength, self-control and resilience 36
  • 37. Facilitate connections among employees • Tear down intra-organizational barriers • Increase multilateral communication • Foster emotional connections 37
  • 38. Encourage expression of gratitude • Provide a formal system for thanking co-workers • Make thanks public within your company • Encourage written gratitude 38
  • 39. Video http://www.globoforce.com/gfblog/2013/the-essential-link-betweenhappiness-and-gratitude/ 39
  • 40. MOTIVATE & ENGAGE ALL EMPLOYEES
  • 41. VISIT US: www.globoforce.com SUBSCRIBE: www.globoforce.com/gfblog EMAIL US: darcy.jacobsen@globoforce.com jennifer.sartor@globoforce.com 41