Mobile Learning: Allow Your Employees to Learn in
Their Own Space and at Their Own Pace
Speaker:

Shelley Schmoker
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Mobile Learning: Allow Your Employees to Learn in
Their Own Space and at Their Own Pace

Frank Kalman
Senior Editor
Chief ...
Mobile Learning: Allow Your Employees to Learn in
Their Own Space and at Their Own Pace

Shelley Schmoker
Director of HR S...
Mobile Learning
Allow Your Employees To Learn In Their Own
Space And At Their Own Pace

Shelley Schmoker, Director of HR S...
On The Agenda For Today
Why Mobile Learning Is On The Rise
Mobile Learning Driver in Key Industries
Real World Case Studie...
Mobile Learning on the Rise

Page 11
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
For The First Time Ever, A Technology Set
To Outnumber Humans
9
8

#
(in billions)

7
6

Population

5

Mobile

4

PC

3

...
75%
37%

of workers in the US are
already mobile

of global workers will be
mobile by 2015

Source: IDC, Worldwide Mobile ...
40%

of global workforce will be
comprised of Millennials
by 2014

Source: Forbes, Three Reasons You Need To Adopt A Mille...
Anywhere, Anytime Is The New Normal
Work From
Multiple Locations

29%

Use Many Apps

Anytime, Anywhere
Information Worker...
62%

of workers say they are
already using personal
smartphone for work.

Source: iPass, 2013 Mobile Enterprise Report

Pa...
65%

of workers declared their
mobile device to be their
“most critical work device”

Source: IDC, Consumerization of IT S...
1. Spread of personal devices
in the enterprise
2. Growing mobile workforce
3. Increasing no. of
millennials in workforce
...
Drivers for Mobile Learning
in Key Industries

Page 19
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDEN...
Industry Challenges
HEALTHCARE

FINANCIAL SERVICES

MFG & HIGH TECH

• Nurses and doctors with
limited access to
computer
...
66%

of CEOs say the lack of
the right skills is their
biggest talent challenge

Source: Corporate Leadership Council, 201...
20%

of organizations state
learners need to connect
with learning resources on
a daily basis to effectively
perform their...
Real World Case Studies

Page 23
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Mobile Learning in the Real World
Fortune 50 Global Consumer Products, Manufacturing
Challenges





Lack of access to...
Mobile Learning in the Real World
Fortune 500 Biotechnology Company
Challenge
 Shrinking market, highly competitive indus...
SumTotal Mobile Learning
Please contact your sales rep or account
manager to schedule a demo of SumTotal’s
Mobile Learning...
Next Generation Mobile Capabilities
deliver targeted content when and how
employees need it.
Next Generation
User Experien...
Page 28
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 29
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 30
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 31
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 32
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 33
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 34
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
Page 35
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
RECAP: 4 Ways To Leverage Mobile
Learning

Provide job aids and quality
operating procedure updates to
employees who don’t...
RECAP: 4 Ways To Leverage Mobile
Learning

Offer employees who work in
the field access to information
on the job and at t...
RECAP: 4 Ways To Leverage Mobile
Learning

Enable workers who travel
consistently with learning and
training resources

Pa...
RECAP: 4 Ways To Leverage Mobile
Learning

Keep your sales team up-to-date
with the most current marketing
slicks and tech...
Employee Perspective on
Mobile

Page 40
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
In A Recent Survey Of Mobile Learners…

100%
99%
75%
45%

participants would
complete MORE training
in a mobile format
wer...
Smartphone Usage = Extraordinary Attributes

Provide job aids and quality
operating procedure updates to
employees who don...
A Little About SumTotal

Page 43
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
LEARNING

TALENT

WORKFORCE

PAYROLL &
EXPENSE

3,500 Customers | $200M+ Revenue | Nearly 30 Years in HR
45M Users | 17M C...
Analysts Rate SumTotal’s Solutions The
Most Comprehensive
MOST COMPLETE
SOLUTION

LEADER

*

Talent
Management
Systems 201...
For free resources visit us at

www.sumtotalsystems.com
HR Field Guide: 5 Tips to Effective
Mobile Learning
On-demand Webi...
Q&A
Shelley Schmoker
Director of HR Solutions Strategy
SumTotal Systems
sschmoker@sumtotalsystem.com
• Please take this ti...
Join our next Webinar!
From Blah to 'Aha': Engaging Learners in the
Virtual Classroom
Tuesday, March 4th, 2014
Webinars st...
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Mobile learning allow your employees to learn in their own space and at their own pace

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In today’s competitive environment, the need for efficient, lean, accessible and easy-to-use learning technologies has never been greater. Now more than ever, organizations must accelerate time to competency and develop organizational capability. To do that, businesses need to provide employees access to learning content and tools in a right-time, right-place context, no matter where they are physically located.

Join Shelley Schmoker, director of HR solutions strategy at SumTotal Systems, to learn more about how mobile learning solutions help companies:

Drive adoption by allowing employees to access information anywhere, anytime and on the device of their choice.
Increase effectiveness of on-the-job training as learners access and apply content in the moment.
Increase productivity by rapidly distributing in-context learning.

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Mobile learning allow your employees to learn in their own space and at their own pace

  1. 1. Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace Speaker: Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems Moderator: Frank Kalman Senior Editor Chief Learning Officer magazine #CLOwebinar
  2. 2. TOOLS YOU CAN USE Audio Control   Adjust the volume by sliding the indicator in the Media Player box to the left. Also check your computer’s volume for external speakers or headsets. #CLOwebinar
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  4. 4. TOOLS YOU CAN USE Tweet  Click on “Post” in the Twitter widget. #ClOwebinar @CLOmedia #CLOwebinar
  5. 5. TOOLS YOU CAN USE Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event Survey Share This #CLOwebinar
  6. 6. FREQUENTLY ASKED QUESTIONS 1. May I receive a copy of the slides? YES! Click on the resource list located on the top left portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. #CLOwebinar
  7. 7. Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace Frank Kalman Senior Editor Chief Learning Officer Magazine #CLOwebinar
  8. 8. Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems #CLOwebinar
  9. 9. Mobile Learning Allow Your Employees To Learn In Their Own Space And At Their Own Pace Shelley Schmoker, Director of HR Solution Strategy February 13, 2014 Page 9 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  10. 10. On The Agenda For Today Why Mobile Learning Is On The Rise Mobile Learning Driver in Key Industries Real World Case Studies Quick View of SumTotal Solution Q&A Page 10 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  11. 11. Mobile Learning on the Rise Page 11 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  12. 12. For The First Time Ever, A Technology Set To Outnumber Humans 9 8 # (in billions) 7 6 Population 5 Mobile 4 PC 3 TV 2 1 0 1973 1993 2013 Source: Cisco, Global Mobile Data Traffic Forecast Update, 2012–2017 Page 12 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  13. 13. 75% 37% of workers in the US are already mobile of global workers will be mobile by 2015 Source: IDC, Worldwide Mobile Worker Population 2011-2015 Forecast Page 13 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  14. 14. 40% of global workforce will be comprised of Millennials by 2014 Source: Forbes, Three Reasons You Need To Adopt A Millennial Mindset Regardless Of Your Age Page 14 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  15. 15. Anywhere, Anytime Is The New Normal Work From Multiple Locations 29% Use Many Apps Anytime, Anywhere Information Workers Use Multiple Devices Source: Forrester Research, 2013 Mobile Workforce Adoption Trends Page 15 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  16. 16. 62% of workers say they are already using personal smartphone for work. Source: iPass, 2013 Mobile Enterprise Report Page 16 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  17. 17. 65% of workers declared their mobile device to be their “most critical work device” Source: IDC, Consumerization of IT Study: Closing the “Consumerization Gap (2011) Page 17 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  18. 18. 1. Spread of personal devices in the enterprise 2. Growing mobile workforce 3. Increasing no. of millennials in workforce 4. Improved technologies Page 18 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  19. 19. Drivers for Mobile Learning in Key Industries Page 19 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  20. 20. Industry Challenges HEALTHCARE FINANCIAL SERVICES MFG & HIGH TECH • Nurses and doctors with limited access to computer • High volume of HIPPA, JCAHO and OSHA compliance training • Growing use of tablet devices • On-the-job training and evaluations LIFE SCIENCES • Highly mobile workforce of Brokers and Agents where revenue generation is paramount • High volume of SEC, FINRA and CFTC compliance training • Rapidly changing product and market info • Line workers and field sales with limited access to computer • High volume of OSHA and ISO training • On-the-job training and evaluations • Pressure from channel to deliver information to mobile devices ENERGY • Sales team with need to show multimedia content to physicians while onsite • Rapidly changing product and market info • High volume of compliance training required by the FDA • Retail store workers with limited access to computer • Store Operations struggling with delivering training in low bandwidth environments • On-the-job training and evaluations RETAIL • Mining, drill rig workers and airline personnel with limited access to computer • High volume of safety and compliance training from OSHA and FAA • On-the-job training and evaluations Page 20 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  21. 21. 66% of CEOs say the lack of the right skills is their biggest talent challenge Source: Corporate Leadership Council, 2012 Page 21 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  22. 22. 20% of organizations state learners need to connect with learning resources on a daily basis to effectively perform their job Source: Brandon Hall Group, 2013 Page 22 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  23. 23. Real World Case Studies Page 23 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  24. 24. Mobile Learning in the Real World Fortune 50 Global Consumer Products, Manufacturing Challenges     Lack of access to up-to-date information Time and effort to maintain certifications Challenged to distribute important safety updates Limited access to technology Strategy  Deploy mobile learning solution to 150,000 employees  Provide technical and skills training to field engineers  Leverage mobile technology to streamline decision making Page 24 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  25. 25. Mobile Learning in the Real World Fortune 500 Biotechnology Company Challenge  Shrinking market, highly competitive industry  High employee turn-over  Predominantly mobile sales force Strategy     Modernize learning infrastructure and content Build courseware that displays same on mobile and desktop Pilot the STS mobile learning with 500 sales people worldwide Deploy mobile training on iPads Page 25 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  26. 26. SumTotal Mobile Learning Please contact your sales rep or account manager to schedule a demo of SumTotal’s Mobile Learning Solution Page 26 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  27. 27. Next Generation Mobile Capabilities deliver targeted content when and how employees need it. Next Generation User Experience - - Page 27 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL HMTL-5 based responsive design Contextual, hyperpersonalized UX Touch-optimized for mobile delivery Broadest device support (smartphones, iPad, Android, Kindle) Location-aware, offline enabled
  28. 28. Page 28 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  29. 29. Page 29 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  30. 30. Page 30 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  31. 31. Page 31 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  32. 32. Page 32 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  33. 33. Page 33 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  34. 34. Page 34 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  35. 35. Page 35 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  36. 36. RECAP: 4 Ways To Leverage Mobile Learning Provide job aids and quality operating procedure updates to employees who don’t have access to a workstation Page 36 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  37. 37. RECAP: 4 Ways To Leverage Mobile Learning Offer employees who work in the field access to information on the job and at the moment of need Page 37 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  38. 38. RECAP: 4 Ways To Leverage Mobile Learning Enable workers who travel consistently with learning and training resources Page 38 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  39. 39. RECAP: 4 Ways To Leverage Mobile Learning Keep your sales team up-to-date with the most current marketing slicks and technical specifications for all your products Page 39 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  40. 40. Employee Perspective on Mobile Page 40 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  41. 41. In A Recent Survey Of Mobile Learners… 100% 99% 75% 45% participants would complete MORE training in a mobile format were convinced the mobile format ENHANCED their learning liked the “TIME MANAGEMENT” and “CONVENIENCE” benefits of the solution less time was spent in training-related activities on average with NO LOSS OF COMPREHENSION Page 41 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  42. 42. Smartphone Usage = Extraordinary Attributes Provide job aids and quality operating procedure updates to employees who don’t have access to a workstation Source: KPCB, 2013 Internet Trends Report Page 42 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  43. 43. A Little About SumTotal Page 43 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  44. 44. LEARNING TALENT WORKFORCE PAYROLL & EXPENSE 3,500 Customers | $200M+ Revenue | Nearly 30 Years in HR 45M Users | 17M Cloud Users | 96% Customer Retention Page 44 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  45. 45. Analysts Rate SumTotal’s Solutions The Most Comprehensive MOST COMPLETE SOLUTION LEADER * Talent Management Systems 2013 The Forrester Wave: Learning and Talent Development 2013 CHAMPION #1 IN LEARNING * Vendor Landscape: Talent Management Suites 2013 Page 45 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL LMS Market Share Report 2012
  46. 46. For free resources visit us at www.sumtotalsystems.com HR Field Guide: 5 Tips to Effective Mobile Learning On-demand Webinar: Mobile Learning Success - Strategies & Tactic for Your Onthe-Go Learning Program On-demand Webinar: Driving Productivity with Context-Aware Learning Performance-Driven Learning: 3 Methods to Develop Employee Skills Page 46 Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL
  47. 47. Q&A Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems sschmoker@sumtotalsystem.com • Please take this time to submit your Questions . • Also please fill out the event survey. #CLOwebinar
  48. 48. Join our next Webinar! From Blah to 'Aha': Engaging Learners in the Virtual Classroom Tuesday, March 4th, 2014 Webinars start at 1 p.m. Eastern / 10 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at www.clomedia.com/webinars #CLOwebinar
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