Five Ways to Solve Content Chaos

753 views
642 views

Published on

As companies struggle to meet the demand for more e-learning, they are faced with myriad questions: Where is the best place to deliver my content? How does the content communicate with my LMS? Why doesn’t my LMS track the learner’s score? Is there bandwidth for rich media? Has the content been checked for quality?

How can you manage these issues and get back on track? Join Maria McGinn, iContent sales director, at 10 a.m. PT June 18 to find out the top five ways leading-edge companies are conquering content chaos. You’ll find out how to:

Host and deliver content more efficiently.
Reduce the time and cost associated with managing e-learning content.
Streamline content delivery and keep up with the pace of business.
Plan for successful content QA.

If you’re frazzled trying to manage and deliver content in addition to all of your other duties, this webinar is for you. Learn how to end content chaos once and for all.

Published in: Technology, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
753
On SlideShare
0
From Embeds
0
Number of Embeds
66
Actions
Shares
0
Downloads
15
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Five Ways to Solve Content Chaos

  1. 1. You can listen to today’s webinar using your computer’sspeakers or you may dial into the teleconference.If you would like to join the teleconference,please dial 1.650.479.3208 and enter access code: 928 504 567 #.You will be on hold until the seminar begins.#CLOwebinar
  2. 2. #CLOwebinarSpeaker: Maria McGinniContent Sales DirectorSuccess FactorsModerator: Ladan NikravanAssociate EditorChief Learning Officer magazine
  3. 3. • Q&A– Click on the Q&A icon onyour floating toolbar on thetop of your screen.– Type in your question in thespace at the bottom.– Click on “Send.”#CLOwebinar
  4. 4.  Polling Polling question willappear in the “Polling”panel. Select your responseand click on “Submit.”#CLOwebinar
  5. 5. 1. Will I receive a copy of the slides after the webinar?YES2. Will I receive a copy of the webinar recording?YESPlease allow up to 2 business days to receive these materials.#CLOwebinar
  6. 6. Moderator:Ladan NikravanAssociate EditorChief Learning Officer magazine#CLOwebinar
  7. 7. #CLOwebinarSpeaker:Maria McGinniContent Sales DirectorSuccess Factors
  8. 8. Solving Content Chaosin a Digital WorldMaria McGinniContent Sales Director
  9. 9. 9 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Topics1. Content Acceleration2. Blended Learning3. Content Distribution4. Content Management5. Content as a Service
  10. 10. What fuels Content Chaos?
  11. 11. 11 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.DIGITALLYCONNECTEDSOCIALLYNETWORKEDBETTERINFORMEDEase of Access is changing the rules for ContentDelivery
  12. 12. 12 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Leaning is “happening” Everywhere!
  13. 13. 13 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.R&DCollaborate withexperts anywherePRQuickly determinebest responseITDrive projects andissue resolutionOperationsShipment updates HREngage everyemployeeFinancePricing exceptionsMarketingImprove campaignplanningServiceCatch customersatisfactionproblems earlySpecialistSalesImprove dealteams and strategyKnowledge Demand is Across the Entire NetworkSupporting company-wide or cross-departmental formal and informallearningAny Employee or Business Stakeholder
  14. 14. 14 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Learning Professionals are spendingmore time managing content inaddition to all of their other duties.We call this Content Chaos.Here’s the truth…
  15. 15. Formal & Informal Content:Tracking and Launching ContentSuccessfully in the LMS
  16. 16. IDC Market Analysis Worldwide Enterprise Social Software 2012-2016 ForecastExecutives Don’t Get itWhy isn’t the Course Working?SlowPerformanceEnd UserConfigurationJava IssuesSCORM Issue“CourseDelivery isKilling Me!”OutdatedContent?
  17. 17. 18 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.• How will content communicate with the LMS?• Why didn’t the LMS track the score?• What about bandwidth for Rich Media?• Is this content QA’d?• Do we have the right Resources?• Why doesn’t our IT department solve our content communication issues?• Our Partners in Mumbai are experiencing significant lag time!• We just rolled out IE 9.0, what about the content?• SCORM, what about Cross Domain?• How can External Contractors access Content?Content Chaos: Addressing Practical Problems“As content delivery options increase, learning departments everywhere are straining under the burden ofever-increasing e-learning courses, online simulations, videos, manuals, and podcasts.”
  18. 18. 19 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Content Distribution• Technical Infrastructure• Do you have the network capacity to reliably deliver Content?• Will user spikes grind your core systems to a halt?• Technical Support Needs• Do you get the “mind share” of Technical Resources when issuesarise?• Do you have the Technical Expertise to resolve content playbackissues?
  19. 19. 20 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Content Management• Expert Resources• Do you have the internal experts to address key technical contentissues around SCORM and AICC?• How do your resources currently maintain their SCORM and AICCskills?• Are your creative and instructional design resources being overwhelmed by content nuances? Scores aren’t tracking, completiondon’t record!• Are you re-testing after content updates?
  20. 20. 21 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Key ComponentsExpert ContentResourcesTechnical Infrastructure &Network Capacity
  21. 21. Content-as-a-Service
  22. 22. 23 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Learning Strategy: Blended• 70% InformalLearning (OJT)• 20%RelationshipBasedLearning(feedback)• 10% FormalLearning(courses andreading)
  23. 23. 24 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Learning Strategy: CertificationFrameworkDo youknowthecontentarea?Can youapply yourknowledgein arelevantsituation?Can youdelivermeasurableresults?Have youshared yourcapability withthe broadercommunity?
  24. 24. 25 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.KnowledgeNew Hire SalesBootcampAdvanced SalesTrainingProductEssentialsBehaviorDeliver BizXPitchDeliver ProductPitchDeliverExecutive-LevelDemoResultsSubmit a quoteClose a dealPublishWin ReportContributeFacilitate Deal ofthe MonthContribute toSales PlaybookParticipate inNew Hire SalesBootcampExample: Product Sales CertificationPath
  25. 25. 26 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Drink our own Champagne• Jam – Social collaboration videoplatform• LMS – Formal & Informalcontent repository, launching,tracking• IContent - CaaS• BizX Mobile – Mobile Delivery• Workforce Analytics – Powerfulanalytics and reporting
  26. 26. 27 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.Social Learning: A Blended approachJam Groups Supporting Social Learning
  27. 27. 28 SuccessFactors Proprietary and Confidential © 2013 SuccessFactors, An SAP Company. All rights reserved.BizX Mobile and Sales U App StoreLearning and enablement from any device, anywhere• Access LMS, role based learning paths, enablement resources• Attend live, recorded, on demand and social learning fromanywhere• Register, track and analyze remotely
  28. 28. Questions?
  29. 29. Join Our Next CLO Webinar“Microlearning – Size DOES Matter”Thursday, June 20, 2013CLO Webinars start at 2 p.m. Eastern / 11 a.m. PacificRegister for upcoming CLO Webinars atwww.clomedia.com/webinarsJoin the Chief Learning Officer magazine Networkhttp://network.clomedia.com/#CLOwebinar

×