Preparing For the Workforce of the Future withSuccessFactorsJane JuergensCEO/Founder, PeopleGen, LLCFormer VP of HR & Tale...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 2American Municipal Power (AMP)American Municipal Power (A...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3American Municipal Power (AMP)Operates Ohio’s first utili...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 4Agenda for Building the Workforce of the Future• Backgrou...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 5The BeginningPerformance & Goals Module5OutcomesCloud -- ...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 6The Beginning – continuedPerformance & Goals Module6Evalu...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 7More Modules, More Improvement72008-2009Upgraded SuccessF...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 8More Modules, More Improvement8Org Chart Employee Scoreca...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 9Built-In Nine Box9
The Rapidly Changing Workforce
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 11Social Media Statistics• Over 1 Billion users on Faceboo...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 12Social Media Statistics - continuedLady Gaga, Justin Bie...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 13Changing Demographics131997-? <1997 <1976 <1964 <1946
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 14
RURDY?
Are We Speaking the Same Language?¿Que estamoshablando el mismoidioma?Noi stiamo parlando lastessa lingua?Nous parlons lam...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 17Start by Revolutionizing HRSharpen and update HR skill s...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 18Start by Revolutionizing HRCreate a “Not To Do” list –18
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 19Start by Revolutionizing HR19EliminateHRSilos
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 20Start by Revolutionizing HR20Speakthe Language of YourBu...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 21Start by Revolutionizing HR21Remember – “C-Speak” is dif...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 22Start by Revolutionizing HR22Align Objectives with yourC...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 23Start by Revolutionizing HR23Compare current workforce s...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 24Start by Revolutionizing HR24Determine High Performance ...
BizX Strategy
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 26The Modern Era – 2010 and Beyond26Additional and Additio...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 27The Modern Era - continued27Badges Compensation Successi...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 28• Developed annual work plan from 3-year strategic plan•...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 29The Right SuccessFactors Components29
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 30• AMP’s most recent innovative efforts were geared towar...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 31Learning opportunities are assigned• On-the-job learning...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 32Increased the use of assessments to determine• Behaviors...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 33Assessments are utilized to enhance• Recruiting• Coachin...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 34Assessment results and/or ensuing goals are being incorp...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 35• Collect wants and needs from business leaders to build...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 36Please feel free to contact me with any questionsjane@pe...
DemonstrationMartine SpannSenior Solutions Consultant
38© 2013 SAP AG or an SAP affiliate company. All rights reserved.
39© 2013 SAP AG or an SAP affiliate company. All rights reserved.
40© 2013 SAP AG or an SAP affiliate company. All rights reserved.
41© 2013 SAP AG or an SAP affiliate company. All rights reserved.
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44© 2013 SAP AG or an SAP affiliate company. All rights reserved.
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51© 2013 SAP AG or an SAP affiliate company. All rights reserved.
52© 2013 SAP AG or an SAP affiliate company. All rights reserved.
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55© 2013 SAP AG or an SAP affiliate company. All rights reserved.
56© 2013 SAP AG or an SAP affiliate company. All rights reserved.
57© 2013 SAP AG or an SAP affiliate company. All rights reserved.
58© 2013 SAP AG or an SAP affiliate company. All rights reserved.
59© 2013 SAP AG or an SAP affiliate company. All rights reserved.
60© 2013 SAP AG or an SAP affiliate company. All rights reserved.
Questions?
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 62© 2013 SAP AG or an SAP affiliate company.All rights res...
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Preparing for the Workforce of the Future

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American Municipal Power has been on a journey from automating its HR processes for greater efficiency to truly transforming the HR functions as a platform for strategic change and optimal use of talent.

We invite you to this webinar to learn from American Municipal Power’s story:

The keys to retaining key people and high-performers.
Best practices and strategies to engage management.
How improved alignment drives execution, performance and business results.
A live demonstration of SuccessFactors’ solutions.

Published in: Technology, Business
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Preparing for the Workforce of the Future

  1. 1. Preparing For the Workforce of the Future withSuccessFactorsJane JuergensCEO/Founder, PeopleGen, LLCFormer VP of HR & Talent ManagementAmerican Municipal Power, Inc.Martine SpannSenior Solutions ConsultantSuccessFactors, An SAP Company
  2. 2. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 2American Municipal Power (AMP)American Municipal Power (AMP) is a nonprofit corporation that owns andoperates electric facilities for the purpose of providing electric power to 129-Members in 7-StatesThese combined public power systems serve over 625,000 customersOwns and manages a mix of power resources• Fossil Fuels• Hydroelectric• Solar• WindCurrently 150-employees at headquarters and generating facilities2
  3. 3. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3American Municipal Power (AMP)Operates Ohio’s first utility-scale commercial wind farmDeveloping 4-additional hydroelectric plants for a total of 350 MWAdditional member services include:• Engineering• Financial• Generation• Legal• Environmental• Public relations• Energy efficiencyThe ability to execute the business strategy and quickly adjust to changesis crucial to the success of AMP and its members3
  4. 4. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 4Agenda for Building the Workforce of the Future• Background with SuccessFactors• Beginning of strategy• The future workforce• Transformation to BizX strategy4
  5. 5. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 5The BeginningPerformance & Goals Module5OutcomesCloud -- SaaS Model Online AccessElectronic Tracking Writing and Coaching AssistantCompetency Libraries Objective DistributionReporting and Analytics Administrative ToolsCool Technology!
  6. 6. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6The Beginning – continuedPerformance & Goals Module6Evaluation Form Status Rating Distribution Administrative Tools
  7. 7. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7More Modules, More Improvement72008-2009Upgraded SuccessFactors -- Added ModulesOutcomesUltra VersionTalent TrackerCompany InformationEmployee Files (Employee Central)Nine-Box Capabilities
  8. 8. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8More Modules, More Improvement8Org Chart Employee Scorecard Nine Box
  9. 9. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9Built-In Nine Box9
  10. 10. The Rapidly Changing Workforce
  11. 11. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 11Social Media Statistics• Over 1 Billion users on Facebook• If Facebook were a country it would be the world’s 3rd largest and 2xthe size of the U.S. population• In 10 years over 40% of the Fortune 500 will no longer be here• 92% of children in the US have a digital footprint/shadow – By Age 2• Every Second -- 2 new members join LinkedIn• Every Minute -- 72 hours of video is uploaded to YouTube• New Yorkers received tweets about an East Coast earthquake 30-seconds before they felt it11
  12. 12. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 12Social Media Statistics - continuedLady Gaga, Justin Bieber and Katy Perry have more Twitter followers thanthe entire populations:• Germany• Turkey• South Africa• Canada• Argentina• United Kingdom• Egypt12
  13. 13. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 13Changing Demographics131997-? <1997 <1976 <1964 <1946
  14. 14. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 14
  15. 15. RURDY?
  16. 16. Are We Speaking the Same Language?¿Que estamoshablando el mismoidioma?Noi stiamo parlando lastessa lingua?Nous parlons lamême langue ?我们在说同一种语言吗?Ли мыговорить наодном языке?Sprechen wir diegleiche Sprache?
  17. 17. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 17Start by Revolutionizing HRSharpen and update HR skill sets on• Coaching• Mentoring• CollaborationLearn the Business and Facilitate SolutionsFrom “No Because” to “Yes If”17
  18. 18. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 18Start by Revolutionizing HRCreate a “Not To Do” list –18
  19. 19. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 19Start by Revolutionizing HR19EliminateHRSilos
  20. 20. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 20Start by Revolutionizing HR20Speakthe Language of YourBusiness
  21. 21. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 21Start by Revolutionizing HR21Remember – “C-Speak” is different than “HR-Speak”Human Capital and Operational Excellenceare the Top Global Challenges for 2013Global Rank Challenges 2013 Score1 Human Capital 2.442 Operational excellence 2.13 Innovation 1.994 Customer relationships 1.725 Global political/economic risk 1.686 Government regulation 1.557 Global expansion 1.318 Corporate brand and reputation 0.929 Sustainability 0.8210 Trust in business 0.46The Conference Board 2013
  22. 22. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 22Start by Revolutionizing HR22Align Objectives with yourCompany’s:• Mission• Vision• Strategic Plan
  23. 23. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 23Start by Revolutionizing HR23Compare current workforce skills with the skills necessary for futureoperations – Fill Talent Gaps
  24. 24. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 24Start by Revolutionizing HR24Determine High Performance and High Potential for Succession Planning
  25. 25. BizX Strategy
  26. 26. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 26The Modern Era – 2010 and Beyond26Additional and Additions to ModulesCareers and Recruiting Compensation Stack RankerBadges Career Development Engagement SurveysSuccession Org Charts Free Version JAM Implementing LMS
  27. 27. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 27The Modern Era - continued27Badges Compensation Succession Org Chart
  28. 28. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 28• Developed annual work plan from 3-year strategic plan• Arranged annual work plan objectives by projects• Used cascading and linking functions to consolidate goals underprojects• Created a robust ad hoc report that illustrated goals/objectivesand results• Managers used ad hoc report as basis for recommendationsand employee feedback -- CEO used to calibrate bonuses• Effectively tied performance to compensationStrategic Goal/Objective Alignment28
  29. 29. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 29The Right SuccessFactors Components29
  30. 30. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 30• AMP’s most recent innovative efforts were geared toward ouroperations and engineering group – first utilization of thesuccession org chart• Operational competencies can take decades to build and weneed to make sure we identify, develop and retain successors• The process includes reviewing career aspirations via the SFemployee profile and discussing career paths with nominatedemployeesStrategic Succession Planning & Development30
  31. 31. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 31Learning opportunities are assigned• On-the-job learning opportunities are identified• Nominees schedule follow up coaching sessions with me• As a consultant, I’m helping AMP implement SF’s LMSWe reassess periodically• Retention statistics offer visual proof of the ROI this processbrings to the employee and the organizationStrategic Succession Planning & Development -continued31
  32. 32. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 32Increased the use of assessments to determine• Behaviors• Motivators• Business Acumen• Competency LevelsSystem-Supporting Tools and Processes32
  33. 33. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 33Assessments are utilized to enhance• Recruiting• Coaching• Development• Management• Training• Conflict resolution• Team BuildingSystem-Supporting Tools and Processes33
  34. 34. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 34Assessment results and/or ensuing goals are being incorporatedinto several modules:• Recruiting• Employee Profile• Career Development• Succession• Talent TrackerSystem-Supporting Tools and Processes34
  35. 35. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 35• Collect wants and needs from business leaders to build businesscases both departmentally and organizationally• Be clear about business outcomes and what success will look like• Start with pilot groups before rolling initiatives out to the entirecompany• Incorporate learning and career development into the culture ofyour organization• Identify high-potential employees and customize career plans toadvance and keep themGood Luck!Tips for Your Success35
  36. 36. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 36Please feel free to contact me with any questionsjane@people-gen.com614-832-4075Contact Information36
  37. 37. DemonstrationMartine SpannSenior Solutions Consultant
  38. 38. 38© 2013 SAP AG or an SAP affiliate company. All rights reserved.
  39. 39. 39© 2013 SAP AG or an SAP affiliate company. All rights reserved.
  40. 40. 40© 2013 SAP AG or an SAP affiliate company. All rights reserved.
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  60. 60. 60© 2013 SAP AG or an SAP affiliate company. All rights reserved.
  61. 61. Questions?
  62. 62. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 62© 2013 SAP AG or an SAP affiliate company.All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.National product specifications may vary.These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation orwarranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Groupproducts and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothingherein should be construed as constituting an additional warranty.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG inGermany and other countries.Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.
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