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Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
Effective Training Programs to Mitigate Compliance Risks in 2012
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Effective Training Programs to Mitigate Compliance Risks in 2012

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Start the year off right! In these uncertain economic times, employment compliance issues remain a top concern for senior management. One large claim or audit can have a devastating effect on the …

Start the year off right! In these uncertain economic times, employment compliance issues remain a top concern for senior management. One large claim or audit can have a devastating effect on the organization. In response, effective employee compliance training has increasingly become a significant risk management tool to protect the organization from claims, audits and potential litigation.

Published in: Business, Career
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  • 1. Effective Training Programs to Mitigate Compliance Risks in 2012Speaker: Janine Yancey CEO emTRAiN Julia Mendez Principal Business Consultant PeoplefluentModerator: Mike Prokopeak Vice President, Editorial Director Chief Learning Officer magazine #CLOwebinar
  • 2. Tools You Can Use•  Q&A –  Click on the Q&A panel (?) in the bottom right corner –  Type in your question in the space provided –  Click on “Send.” #CLOwebinar
  • 3. Tools You Can Use•  Polling –  The poll will appear on the right side of your screen –  Select the best option for each question –  Click on “Submit” #CLOwebinar
  • 4. Frequently Asked QuestionsWill I receive a copy of the webinar recording? YES Will I receive a copy of the slides? YES Please allow up to 2 business days to receive these materials #CLOwebinar
  • 5. Effective Training Programs to Mitigate Compliance Risks in 2012 Mike Prokopeak Vice President, Editorial Director Chief Learning Officer magazine #CLOwebinar
  • 6. Effective Training Programs to Mitigate Compliance Risks in 2012 Janine Yancey CEO emTRAiN Julia Mendez Principal Business Consultant Peoplefluent #CLOwebinar
  • 7. Effective Training Programs toMitigate Compliance Risks in 2012 Janine Yancey CEO, emTRAiN Julia Mendez Principal Business Consultant 01/19/12 2012 Employment Law Update | 7
  • 8. Agenda 1   Top  2012  Compliance  Issues  To  Have  On   Your  Radar   2   How  Training  Can  Mi=gate   Your  Risks   3   Elements  of  an  Effec=ve  Training  Program   4   Tips  To  Build  A  Solid  Compliance  Training   Program   Page 8 | Confidential
  • 9. 2012 TOP COMPLIANCE ISSUES Wage  &   EEOC   Hour   Developments   Federal   Social  Media   Contractor Twist   s   Page 9 | Confidential
  • 10. WAGE & HOUR CONCERNS Independent  contractor  versus   employee?   California’s  SB  459  –  Worker   MisclassificaAon   DOL,  WHD  –  Worker  MisclassificaAon   IniAaAve   Ensure  proper  classificaAon  of  exempt  or   non-­‐exempt   Page 10 | Confidential
  • 11. WAGE & HOUR ISSUES Exempt  –  professional,  administraAve,   managerial   Have  a  good  Ame  tracking  system   California’s  Brinker  case   Meal  &  rest  periods  –  ensured  or  provided?     Stay  tuned   Page 11 | Confidential
  • 12. Polling  Ques=on  #1    In  your  organiza=on,  can  managers  hire  independent  contractors  without  a  review  by  HR?o   Yeso   Noo   SomeAmes   Page 12 | Confidential
  • 13. EEO DEVELOPMENTS EEOC  ScruAnizing  Use   California’s  AB  22  –   of  Credit  Reports  in   No  Credit  Reports   Hiring  Process   Allowed.       Page 13 | Confidential
  • 14. Social Media & the NLRB•  NLRB  protects  employees’  (union  &  non-­‐union)   right  to  organize  and  improve  working   condiAons  •  Unfair  labor  charges  against  non-­‐union   employers  who  discipline  for  social  media   comments        •  Unfair  labor  charges  against  employers  with   overbroad  social  media  policies   Page 14 | Confidential
  • 15. FEDERAL CONTRACTOR CONCERNS Current  standard  =  Good  Faith   Efforts  to  Level  the  Playing  Field   December  2011  –  Director  Shiu   of  OFCCP  said,  “Good  faith   efforts  are  simply  not  working.”   Proposed  regulaAons  –  hiring   goals,  mandated  training,   disseminate  policy.   Page 15 | Confidential
  • 16. Training  on   Affirma=ve   Ac=on   Program   EEO/   Discrimina=on   FEDERAL   CONTRACTOR   TRAINING  REQUIREMENTS   ADA   Ethics  &   Code  of   Drug  &   Conduct   Alcohol   Awareness   Page 16 | Confidential
  • 17. Current Federal Training Requirements Employees  1   Understand  rights  &  responsibiliAes  in  the   workplace  2   Managers   Understand  their  role   in  enforcing  the   policies   Page 17 | Confidential
  • 18. Framework for Compliance Training – Faragher v. City of Boca Raton – Burlington Industry, Inc. v. Ellerth – Kolstad v. American Dental Association Page 18 | Confidential
  • 19. Polling  Ques=on  #2    How  does  your  organiza=on  currently  conduct  training?o   In  person/classroom  styleo   Onlineo   CombinaAon  on-­‐line  &  in  person  o   We  don’t  provide  training Page 19 | Confidential
  • 20. State & Federal Case Law On Training Bishop v. Gaines v. Woodbury Clinical Bellino Laboratory(2002 NJ Supreme Court Case) (M.D. Tenn 2010) 3 1 2 Bains v. ARCO Allen v. A Staffing Products Company Company (9th Cir., 2005) 4 (2010 NJ Appellate Case) Understanding Policy Not Proof of of Policy Enough Failure to Train Training at All 2012 Employment$5M Cost Law Update | 20 Levels
  • 21. Administrative Oversight EFFECTIVE  TRAINING  PROGRAM   Equal  Employment   Department  of   Opportunity   State  Agencies   Labor   Commission   • Reviews  all   • Reviews  all   • DFEH  v.  Lyddan   training  records   training  records   Law  Group   • Federal     • Fined   Contractors  have   employer  for   an  affirmaAve   failure  to   duty   train     Page 21 | Confidential
  • 22. Recent OFCCP Requesto   Copies  of  any  training  documents  –  training  managers  etc.  in  the  AAP  obliga=ons.    o   Provide  copies  of  all  job/posi=on  descrip=ons.   Page 22 | Confidential
  • 23. Polling  Ques=on  #3    What  could  you  show  an  inves=gator  or  lawyer  to  prove  your  “good  faith  efforts”  for  a  legal  workplace?o   Paper  “sign-­‐in”  sheet  of  classroom  adendeeso   Email  confirmaAon  of  enrollment  in  classo   Employee’s  signature  on  a  policyo   We  don’t  have  proofo   I  don’t  know Page 23 | Confidential
  • 24. Build a Case for Your Training Program EFFECTIVE  TRAINING.   RISK  MANAGEMENT.   Iden=fy  gap  between     policies  &  training  modules     2012 Employment Law Update | 24  
  • 25. Risks versus Rewards of Not Training Training   No  Training   1.  Meets  “good  faith   1.  No  defense  in  audit,   effort”  /  “reasonable   claim,  or  liAgaAon   care”   2.  Unprofessional   2.  Promotes   acAviAes  in  the     professional  work-­‐ workplace   environment   3.  Poor  image  of   3.  Persuades   irresponsible   invesAgators  that   employer.   you’re  a  good     employer     Page 25 | Confidential
  • 26. Elements of an Effective Training Program 1   • Easy  to  deploy  across  organiza=on     2   • Easy  for  learners  to  take   3   • Effec=ve  &  engaging  learning     4   • Easy  to  administer   5   • Strong  evidence  &  record-­‐keeping   Page 26 | Confidential
  • 27. Thank You!For more information on Compliance or Training Solutions: Visit: www.peoplefluent.com Email: eeosales@peoplefluent.com Call: 800.782.1818, option 3 Page 27 | Confidential
  • 28. Join Our Next CLO WebinarReporting Talent Development Metrics to Executives Tuesday, February 7, 2012 CLO Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register at www.clomedia.com/events Join the CLO Network: http://network.clomedia.com/ #CLOwebinar

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