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Driving High Performance and Workforce Engagement in your Millennial Employees
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Driving High Performance and Workforce Engagement in your Millennial Employees

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This panel discussion, hosted by Alan Malinchak, chief learning officer of ManTech International, explores creative ideas and innovative concepts that leading organizations such as Best Buy, …

This panel discussion, hosted by Alan Malinchak, chief learning officer of ManTech International, explores creative ideas and innovative concepts that leading organizations such as Best Buy, UnitedHealth Group, Gap Inc. and EdLink are leveraging to maximize performance from their millennial employees. The panelists will discuss workplace strategies, millennial-oriented internship opportunities, technology solutions and tuition reimbursement segmentation as key elements of a successful millennial strategy.

Moderator: Alan Malinchak, Chief Learning Officer, ManTech International

Panelists:
Joe Matheis, Director, HR Operations, Best Buy

Lori Van Holmes, Strategic Learning Director, UnitedHealth Group

Marko Satarain, Director, Performance, Engagement and Recognition, Gap Inc.

John Zappa, CEO, EdLink

Published in: Business

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  • 1. Unleashing Learning: From Strategy to Execution
  • 2. © 2006 Capella University - Confidential - Do not distribute 2 How to Drive Engagement and High Performance from your Millennial Employees Alan A. Malinchak VP/Chief Learning Officer – ManTech International Panel Moderator CLO Symposium Fall 2010
  • 3. © 2006 Capella University - Confidential - Do not distribute 3 The Perfect Storm The Perfect Storm •  We are in it for next 10 – 15 years •  Boomers departing, insufficient numbers of Gen X •  Awaiting Gen Y to achieve experience… •  Our responsibility to lead and engage Gen X and Gen Y is now, not the future …. •  We must leave our organization better than when we arrived… •  Are You Prepared to Lead the Change in the Workforce Demographics? •  What have you considered? •  What have you implemented?
  • 4. © 2006 Capella University - Confidential - Do not distribute 4 Workplace Solutions Related to The Millennial Generation •  Marko Satarain - The Gap, Director Talent Management •  Lori Van Holmes, SPHR - UnitedHealth Group, Director Learning and Development, Innovation and Delivery •  Best Buy – Joe Mathias, Director Global Learning •  EdLink – John Zappa, CEO Panel Contributors
  • 5. © 2006 Capella University - Confidential - Do not distribute 5 The Gap – Marko Satarain The Gap has leveraged engagement survey methodology to segment and design employment strategies to create relevance for Millennial employees •  “Pulse Surveys” •  Sketchbook – internal social media platform •  Results Only Work Environment – employees held to and measured on team goals with little in the way of structured office hours •  Retail Academy – on demand learning content
  • 6. © 2006 Capella University - Confidential - Do not distribute 6 UnitedHealth Group – Lori Van Holmes, SPHR Non-Linear Self-Directed and Exploratory Learning Map Mission-Driven Social Responsibility Virtual and Matrix Strengths-Based Senior Leaders as Teachers Mentoring Virtual Teams Sandbox Environment Social Networking UnitedHealth Group empowers Millennial contribution through a Best in class internship program
  • 7. © 2006 Capella University - Confidential - Do not distribute 7 Best Buy – Joe Mathias Best Buy leverages technology in innovative ways to inspire and engage Millennial employees. •  The use of “Learning Lounge” which utilizes Web 2.0 technologies to allow employees to rank learning opportunities, comment on learning, and provides a discussion platform •  Employees are encouraged and allowed to create and post their own training •  Accessible at home, outside the firewall •  “It’s all about trying to meet employees where they are and presenting the learning, whether online or in person, in a manner in which they want to learn”
  • 8. © 2006 Capella University - Confidential - Do not distribute 8 EdLink – John Zappa Aligning tuition assistance with workforce needs •  Coordinate tuition assistance with ongoing development and rollout of Talent Management Strategy •  Align coursework with business goals, job competencies, and career development options •  Develop and implement a measurement strategy for the program
  • 9. © 2006 Capella University - Confidential - Do not distribute 9 Establish a Generational Legacy •  Like one person, a generation is allotted a limited time in each phase of life. •  Ultimately, most of what we associate with our generational characteristics, habits and even artifacts, will disappear with us. •  We leave behind no more than what we can persuade or oblige younger generations to take from us.
  • 10. Unleashing Learning: From Strategy to Execution