The Crowdsourced Performance Review

2,113 views
1,902 views

Published on

The traditional annual performance review is frozen in time. Employees dread it, and employers feel the same way. Its problems are structural and serious. Can it be saved?

There is hope! Crowdsourcing is a terrific way to revitalize the stale performance review and make it relevant to your talent management and culture. In this webinar, Jennifer Sartor and Darcy Jacobsen from Globoforce will discuss how to debunk the myths surrounding the traditional review, and build a smarter performance management system that:

Uses social recognition to inject new life into the troubled traditional performance review.
Offers managers new insight into performance, based on crowdsourced data.
Provides a vision for 2020 that realigns performance management with top-level business objectives.

Join us as we explore this fascinating topic.

0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
2,113
On SlideShare
0
From Embeds
0
Number of Embeds
274
Actions
Shares
0
Downloads
96
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

The Crowdsourced Performance Review

  1. 1. 1
  2. 2. COMING SOONAvailable Spring/Summer 2013from McGraw Hill 2
  3. 3. FLAWS IN THE TRADITIONALPERFORMANCE REVIEWTHE IMPACT OFCROWDSOURCINGHOW SOCIAL RECOGNITIONTRANSFORMS HR 3
  4. 4. About GloboforceABOUT GLOBOFORCE 100% 100+ 1.5M Globoforce is the leader in social PURE ACTIVE recognition. SOFTWARE AS COUNTRIES EMPLOYEE A SERVICE USERS Our clients get results—dramatic improvements in employee engagement, employee retention and measurable adoption of corporate culture. 25M+ 1-3 10+% INCREASES IN MONTHS TO REWARD FULL EMPLOYEE OPTIONS ADOPTION ENGAGEMENT
  5. 5. A PROCESS FROZENIN TIME 5
  6. 6. INFREQUENTFEEDBACK
  7. 7. A SINGLE POINT OFFAILURE 7
  8. 8. TEMPLATES &TOOLS 8
  9. 9. “Employees rely on constant feedback from managers to raiseMYTH performance.” 9
  10. 10. 62% of employeessay they dont get enough ofcoaching or feedback 10
  11. 11. POLL QUESTION: A. Completely B. MostlyHow much do employeestrust the effectiveness of C. Barelyperformance reviews? D. Not at all 11
  12. 12. “Our employees trust the system because it’s objective and theMYTH same for everyone.” 12
  13. 13. REVIEW OF THE ANNUAL PERFORMANCE REVIEWREUTERS:4 OUT OF 5 U.S. WORKERS AREDISSATISFIED WITH THEIRJOB PERFORMANCE REVIEWS 13
  14. 14. PERFORMANCE REVIEWS: THE OBJECT OF SCORN @EmmaRWallace: Ahh, performance @katiemuehe: @nicereminders: review, youre killing Ooooh! A surprise Feeling completely me here! performance review dejected and at work on a Friday destroyed after the @MeredithSoleau: afternoon?! performance Theres no reason to Soundsgre-- no, it review I received keep bringing up the @luna624: sounds awful, from the central negative. I am 100% I dont wanna do actually. office. #killmenow anti-performance my performance #PleasePassTheWine review. No one likes review self them. Not even HR. evaluation. Do. Not. #THRAC Want. 14
  15. 15. “The traditional performance review renders an accurate description of the quality ofMYTH the workforce.” 15
  16. 16. REALITY “Do you think the annual performance reviews are an accurate appraisal for employees’ work?” No 45% Yes 55% 16
  17. 17. HR Probably HatesReview Time TooBy Eve TahminciogluIt’s no secret that many employees dread performance reviews. Whatis surprising, however, is that the very people who help promote themin companies dislike them too.Nearly half of human resources managers don’t think annualperformance reviews are accurate appraisals of employeeperformance, according to a recently released survey by the Societyof Human Resource Management and Globoforce, an employeerecognition company. http://lifeinc.today.msnbc.msn.com/_news/2012/04/19/11268867-hr-probably- hates-review-time-too?lite 17
  18. 18. 30% of performance reviewsended up in decreased employee performancePsychologists A. Kluger and A. Denisi reportcompletion of a meta-analysis of 607 studies ofperformance evaluations 18
  19. 19. FLAWS IN THE TRADITIONALPERFORMANCE REVIEWTHE IMPACT OFCROWDSOURCINGHOW SOCIAL RECOGNITIONTRANSFORMS HR 19
  20. 20. EVERY DAY IMPACT OF CROWDSOURCED REVIEWS
  21. 21. POLL QUESTION:  A. It’s the first thing I look for  B. I trust them a lotHow much do ratingsinfluence your online  C. It’s one of several factorsshopping buying habits?  D. I don’t trust online reviews 21
  22. 22. WISDOM OF THE CROWDS & HR Wisdom of the Crowds Big data, in the form of social recognition. What WE think. Manager’s Opinion Traditional performance review. What OUR MANAGER thinks. 22
  23. 23. RESULTS: 88% Increase In Recognition Satisfaction14,500 Crewmembersthroughout the Americas “ I think there are limitless things you can do when you start looking at what the wisdom of the crowds can tell you. Joanna Geraghty Executive VP and Chief People Officer
  24. 24. 16% INCREASE IN ENGAGEMENT ONE SYMANTEC CULTURE$6.2B global software company. “20,500 employees in 50 countries Our Applause recognition program with Globoforce is fundamentally changing theTHE CHALLENGE: way were doing business at Symantec. This is the singular program that gets the most Series of acquisitions doubled the company positive play from employees. size, creating “culture of cultures” Indentify top influencers across the company Boost engagement to drive employee loyalty Tom Aurelio Vice President of Global HR 24
  25. 25. FLAWS IN THE TRADITIONALPERFORMANCE REVIEWTHE IMPACT OFCROWDSOURCINGHOW SOCIAL RECOGNITIONTRANSFORMS HR 25
  26. 26. “Recognition is only for going above and beyond the job.”MYTH 26
  27. 27. RECOGNITION EXPANDSTHE WINNERS’ CIRCLE 12%Companies with most Employee Nominations 10%improved employee 8%engagement scores have 6%recognition programs with 4%weekly nominations touching 2%5-8% of employees 0% 1 15 29 43 57 71 85 99 113 127 141 155 Weeks Number of nominations as a % of headcount over weeks since launch. 27
  28. 28. A NEWMULTI-PERSON REVIEW
  29. 29. TRUEINFLUENCERSCAN BE FOUNDINSTANTLY
  30. 30. QUESTIONS?WWW.GLOBOFORCE.COMWWW.GLOBOFORCE.COM/GFBLOG 30

×