As with all strategic investments, the development of human capital must produce returns that meet or exceed financial and organizational objectives. Too often, training and organizational development initiatives are evaluated based upon classroom-oriented metrics like number of attendees, pass rates and certifications. While important, executive-level stakeholders find it difficult to use metrics like this to discern the true strategic impact of these initiatives on overall business objectives. A better way to measure success is to take a business-objective approach through the strategic alignment of an organization’s goals with a comprehensive training and development curriculum that advances organizational performance and individual accountability. Using the U.S. Department of Veterans Affairs as a model, learn how taking a business-objective approach to training and development translates into successful execution. This workshop will feature practical, actionable tactics for ensuring that your staff is accountable and ready to advance strategies and priorities after the classroom work is completed.
Richard Garrison, Vice Chancellor, VA Acquisition Academy
Brian Green, Manager, Enterprise Solutions, U.S. Federal Government, Learning Tree International