Policy for Exporting Taiwan ICT Capacity


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Policy for Exporting Taiwan ICT Capacity

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Policy for Exporting Taiwan ICT Capacity

  1. 1. 海外與國內資通信產業拓展經驗分享 行政院科技會報「產業國際拓銷」專家座談會 Kenny Huang, Ph.D. 黃勝雄博士 亞太網路資訊中心APNIC 董事 台灣網路資訊中心TWNIC 董事 huangksh@gmail.com 2013 Dec 26
  2. 2. Reciprocity ECO System Foreign Aid Applications 2
  3. 3. Synergy Value Strategic value (contributed by foreign country) Earnings from cross procurement (contributed by TW bidder) Capture by Taiwan Value in use (contributed by foreign country) 20/80 leverage (contributed by foreign country) Baseline project value (contributed by foreign country) Taiwan’s Foreign Aid Source of Value Distribution of Value 3
  4. 4. STRENGTHS 我國 SWOT分析 先進電子化政府推動經驗 優異資通信技術 成熟國際合作計畫經驗 國際專案經驗不足 ICT品牌 Language ? 整合政府/產業資源共同拓 展海外資通信市場 邦交國對我國ICT技術需求 國際標案競爭激烈 應收款 A/R延遲風險 訴訟管轄權法院所在地 OPPORTUNITIES Policy Environment 友邦 PBST分析 WEAKNESSES 執政黨與在野黨政策方向 與我國邦交情況 ICT政策與法規環境 Business Environment GDP 成長 主要產業和外匯來源 政府資訊服務供應商概況 THREATS Society Environment 人口,土地面積及首都 文化,教育,宗教情況 風土民情,社會發展 Technology Environment 電信網路市場概況 網際網路普及度 資通訊政策主導部會 4
  5. 5. Changed Tendering Mechanism BEFORE AFTER Taiwan local tender offer Foreign country international tender offer Competitive process for contract Competitive process for contract Oversea project implementation Oversea project implementation Taiwan local payment Foreign country A/R via single A/C Single A/C 避免資源閒置 顯示即時資訊 保留完整記錄 直接撥款給境外供應商 政府指定銀行託管 Web追蹤專款流向 5
  6. 6. Columbia Obstruction Device Hungry rodent Cheese Electric grid Shock Cheese size More No go Go 6
  7. 7. Business Opportunity Assessment GEL 構面分析 GREAT CUSTOMERS Characteristics Value to You EASY SALES Value to Customer LONG LIFE Profit per Sale Customer Acquisition Cost Investment Required Number + Ease of Finding Spending Patterns ? $Value of Sale + Repeat Sales Ongoing Sales Support - How Important + Competitive Advantage + Price/Value Relationship ? Entry Points + - Sales Support Required - Promotional Activities + Margins Up-Selling and Cross-Selling- Selling Cost per Sale ? + To Enter Business + To Keep Market Share To Stay on the Cutting Edge + 7
  8. 8. Case Study : Requirement Engineering Problem Tree Human right infringement Restrict national competency Jeopardize innovation Limit access to information & knowledge Inefficient business processes Limit network services Low Internet penetration Inadequate Internet access Poor infrastructure Inadequate skills in network operation High access cost Small market Market failure 8
  9. 9. Case Study : Project Identification Alternatives Analysis Equal access to the Internet Improve national competitiveness Stimulate innovation Increase business productivity Human right infringement Restrict national competency Jeopardize innovation Inefficient business processes Enable knowledge &information sharing Limit access to information & knowledge Criteria (Socioeconomic): Universal access Enrich Internet accessibility Limit network services Low Internet penetration New net-enabled innovations and services High access cost Neutralize access cost appropriate Internet penetration Inadequate Internet access Poor infrastructure Inadequate skills in network operation Small market Market failure Enabling Infrastructure Capacity building Consultation on stimulus planning Consultation on Govt. intervention strategy 9
  10. 10. Design Summary Performance Targets/Indicators Impact The internet penetration increased from **% to **% at the end of project implementation at year 4. Outcome The Internet infrastructure expanded to 5 districts with ** sq. KM wireless service coverage at the end of project implementation. Internet users in the 5 selected districts increased ** at the end of project implementation. The Internet penetration of has improved The population in target districts use advanced wireless services. Outputs 1 Enabling infrastructure 2 Capacity building Activities The wireless service coverage increases ** sq. KM in year 2. The Internet users increased from ** in year 3, to ** in year 4. 1.1 site survey 1.2 conceptual design (device approved by NTRC) 1.3 Base station colocation and leasing 1.4 detail design (spectrum approved by NTRC) 1.5 infrastructure implementation 1.6 service activation 2.1 site survey look and see 2.2 network engineering training 2.3 help desk training 2.4 remote hands and eyes SOP 2.5 network operation training Data Sources/ Reporting Mechanisms Assumptions (A) / Risks (R) Annual Internet statistics report . International Telecommunication Union (ITU) A: The Ministry's policy regarding the provision of public network services remains unchanged. Project Report , Ministry of Public Service Records of Project Management Office, NICTO A: The NICTO ensures that the wireless network is well maintained, following a maintenance standard. A: Operating expenses remain stable R: The spectrum registration or wireless service application rejected by NTRC R: The existing towers of base station can't be shared for colcation of new system. Inputs Donor – $2.3 million (80% ) •Consulting - $0.3 million •Personnel - $0.45 million •Equipment - $1.2 million •Training - $0.25 million •Contingencies - $0.1 million Government - $0.47 million (20%) •Personnel - $0.2 million •Transport and logistics - $0.1 million (NTRC; BS colocation) •Operating expenses – $0.07 million •Civil work – $0.1 million 10
  11. 11. Case Study : Project Value **% increase ** ** KM2 KM2 **% **% WiFi Coverage Civil Work Project Staffs Penetration GDP Estimated Value RoV: Return on Value 11
  12. 12. Multi-layer Expectations Political Layer President Impact ICT Infrastructure Development 1. Minimize digital divide 2. Improve employment opportunities 3. Stimulate innovation Economical Layer ICT Infrastructure Development Outcome 1. Improve ICT infrastructure penetration 2. Create jobs through project implementation Business Layer ICT Infrastructure Development Minister Project Officer Output 1. Implement ICT Infrastructure 12
  13. 13. Foreign Aid Project Procedure Pre-Contract Project Management Customer Service Billing request Bill Customer Satisfaction Report Customer Billing Report Marketing • Quotation • Price negotiation • Contract complete Resource Estimation Customer Satisfaction Analysis Sales Contract Confirmation Actual Bill (P*Q) • Bill calculation and filing Project Manager Procurement Requirement Procurement Requirement Ordering Installation Customer Cares Testing & Confirmation • Complaints • Satisfactions • Emergency • Q&A Finance Actual Bill (Q) Operation • Consumption Billing Billing Follow up • Issue invoice • Monitor billing status • Control A/R 13
  14. 14. Cash Flow Standard project cash flow behavior Profit TIME Cash Flow Breakeven Cash Flow AID project cash flow behavior Profit 1 COGS 2 TIME 3 A/R time frame Cash Flow Breakeven 14
  15. 15. Case Study : Regulatory Framework CODE IS LAW LAW NORM MARKET NORM ARCHITECTURE (Lawrence Lessig, 2000) RFC2527,RFC3647 specifies requirements for CPs (Certificate Policies). CPs are contractual documents. This could cause issue in many jurisdictions. 15
  16. 16. Case Study : Policy Hierarchy Considerations Principles Pros: Legitimacy Cons: Hard to achieve & inflexibility Policies Standards PKI CA Architecture Specifications Guidelines Procedures Pros: Agility Cons: Ad Hoc Topology First Mover Advantage? (Dominic Steinitz, 2002) 16
  17. 17. Housekeeping Language Distribution of Diplomatic Allies Portuguese, 4.5% Italian, 4.5% French, 9.1% English, 50.0% Spanish, 31.8% English Spanish French Portuguese Italian 17
  18. 18. 風險因應策略 可行性/ 有效性 非系統性風險 因應模式 專案管理與協調 事前防護 *MoU註記限制地理區(台灣/當地國) 採購, 人員篩選, 能力建構, 高/高 系統整合技術 事中應變 *緊急應變窗口, 外館/團部行政支援 高/中 國際標案競爭力 事後復原 *調整SOP流程, 改進方案與建議 高/中 系統性風險 因應模式 策略方案 可行性/ 有效性 應收款AR風險 事前防護 *ICT協定加註免稅項目,擴大當地國採 購項目 高/中 高銷貨成本COGS 事中應變 *合約管理, 外館/團部行政支援 高/低 非履約項目 事後復原 *合約管理, 策略規劃, 多元需求管理 高/低 策略方案 說明: 系統性風險為廠商自身無法控制之風險 18
  19. 19. Business Potential Growth Strategy ICT Service Expansion 1. increase ICT infrastructure scale 3. expand ICT service coverage Portfolio Expansion 1. tiered services/value-added services 2. New business model Quality Enhancement 1. in-depth system resilient provision 2. SLA/KPI development 3. Helpdesk support systems 19
  20. 20. Recommendations (1/2) : e-Gov Alliance 2004.Oct.09 第一屆行政院政府資訊主管策略營/黃勝雄 Strategic Vehicle 1. Sharing e-Gov experience among different jurisdictions as a strategic vehicle e-Gov Technologies 1. Promote e-Gov technologies 2. Aggressively standardizing e-Gov technologies 3. Opensource e-Gov technologies e-Gov Partnership 1. Certifies e-Gov vendors 2. e-Gov vendor forum 20
  21. 21. Recommendations (2/2) Get Ready Helping Others 1. Collaboration with Government agencies and suppliers 2. Tax exemption and AR should be well evaluated. 1. Core value of the Foreign Aid Program 2. Helping others is a natural extension of every business leader’s responsibilities. 21
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