Performance Testing a SaaS Enterprise Product - A Case Study

HSTC601
PERFORMANCE TESTING
A SAAS ENTERPRISE PRODUCT
www.harbinger-systems.com

HARBINGER SYSTEMS
Overview
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A Harbinger Systems Case Study
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PERFORMANCE TESTING A SAAS ENTERPRISE PRODUCT
Challenge
Very high annual usage spikes during employee enrollment period
Limited capacity to manage concurrent and total users in the system
Product imports 100 users at a time in half an hour - How can it import a customer with 100,000 employees?
Situation
A medium-sized business provides HR benefits administration SaaS product
Forecasts a supernormal growth in total users and average employee strength of its customers
Harbinger Solution
Measured throughput, latency, response times, external resource and memory utilization on high-visibility pages
Testing server performance on single machine, load-balanced server farms and controller-agent server configurations
Technologies & Tools
Microsoft Visual Studio Team System 2008 (VSTS)
ANT profiler
Microsoft CLR
SQL profiler
Memory profiler
Benefits
Concurrent and step-load user capacity up from 10 to 1000 and 3000 respectively
Total server capacity up from couple of hundred thousand users to millions
Product imports up to 100,000 users at a time in 15 minutes
BOTTOM LINE
Company signing up big-ticket customers with a high-capacity product
HSTC601

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Performance Testing a SaaS Enterprise Product - A Case Study

by Harbinger Systems on Aug 31, 2009

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