Mobile CRM Client for iPhone and BlackBerry

HSTC901
MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY
www.harbinger-systems.com

HARBINGER SYSTEMS
Overview
Harbinger Systems is a leading provider of software engineering services to some of the world's best product companies. Our services span solution consulting, software design, development, testing and test automation.
By leveraging cutting-edge technologies, Harbinger Systems works with its customers as a partner in technology innovation.
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Software Product Development
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A Harbinger Systems Case Study
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Also Read Our White Papers…
Interactive User Experience (IUX): Going Beyond Interfaces
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Five Javascript Frameworks: A Point-by-point Comparison

MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY
Challenge
The company wants to provide sales team access to critical CRM functionality while being on the move
Application focus was to make it fast, frill-less and hassle-free access on mobile devices
Situation
A diversified enterprise delivering software products and services across 45 countries
Company uses a central web-based open source CRM software for its sales force
Technologies & Tools
iPhone 2.2.1 SDK
Xcode 3.2
Google Map GMap2 API for showing address
Email and calling API for contact
CRM-Web Service communication
BlackBerry SDK 5.0
Event handling and listeners
KSoap2 for SOAP connectivity to web services
Multiple UI layouts for different screens
Harbinger Solution
Adapted web-based interface to iPhone’s and Blackberry’s native-UI and small factor
A lightweight CRM client with key modules, Contacts, Leads and Opportunities developed with quick turnaround time
Mobile clients support offline and online modes with sync and connectivity to server through a web service
Benefits
Sales people constantly connected and productive in offline as well as online mode
Sales teams able to instantly note down contacts and opportunities without having to resort to cumbersome mechanisms like Notepad, Excel and others
BOTTOM LINE
Sales people of the company able to be connected and be productive 24/7
HSTC901

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Mobile CRM Client for iPhone and BlackBerry

by Harbinger Systems on Nov 24, 2009

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