KPIs and Metrics to SupportAdvocacy &Service DeliveryMichelle Dalton, University of Limerick@mishdalton www.michelledalton...
context
0510152025303540Jan-12Feb-12Mar-12Apr-12May-12Jun-12Jul-12Aug-12Sep-12Oct-12Nov-12Dec-12Jan-13Feb-13clinical queries
method
ORGANIZATIONAL MISSIONSTRATEGIC OBJECTIVESQuality of patient careQuality of patient safetyEfficiency of patient careKEY PE...
results
How did the information provided by the library help?020406080100It influenced mydecision on patientcare/practice/policyIt...
making local evidence global
why publish?
97% of newly qualifiedlibrarians indicated that theyintended to write for journals,newsletters and peer-reviewpublications...
why not?
how & where
selecting a journal
0% 20% 40% 60% 80% 100%Quality of reviewprocessIndexed in majordatabaseLevel of readershipTarget readershipPerceived reput...
0% 20% 40% 60% 80% 100%Technical featuresPost-publication reviewOther impact metricsPreviously acceptedGold OAEditorial bo...
visibility + impact
A Library Writer’s Blog (Great for CFPs)http://librarywriting.blogspot.comAcademic Writing Librarians (Helen Fallon, NUIM)...
@mishdaltonwww.michelledalton.ie thank you
Kpis and metrics to support advocacy and service delivery michelle dalton hslg 2013
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Kpis and metrics to support advocacy and service delivery michelle dalton hslg 2013

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  • Time?Skills?Confidence?Not Expected?Not Valued?
  • Kpis and metrics to support advocacy and service delivery michelle dalton hslg 2013

    1. 1. KPIs and Metrics to SupportAdvocacy &Service DeliveryMichelle Dalton, University of Limerick@mishdalton www.michelledalton.ie #hslg2013
    2. 2. context
    3. 3. 0510152025303540Jan-12Feb-12Mar-12Apr-12May-12Jun-12Jul-12Aug-12Sep-12Oct-12Nov-12Dec-12Jan-13Feb-13clinical queries
    4. 4. method
    5. 5. ORGANIZATIONAL MISSIONSTRATEGIC OBJECTIVESQuality of patient careQuality of patient safetyEfficiency of patient careKEY PERFORMANCEINDICATORSInfluence on patient care /practice / policyLength of hospital stayReferral to dept.Staff timeRisk / error reductionACTIVITES & OPERATIONS(LOCAL)
    6. 6. results
    7. 7. How did the information provided by the library help?020406080100It influenced mydecision on patientcare/practice/policyIt enabled my patientto leave the hospitalsoonerIt saved me time It prevented referral toanother departmentIt reduced errors/riskin my practiceNo effect/impact% of Respondents (n=28)
    8. 8. making local evidence global
    9. 9. why publish?
    10. 10. 97% of newly qualifiedlibrarians indicated that theyintended to write for journals,newsletters and peer-reviewpublications (Bradley 2008)Bradley, F. Writing for the profession: the experience of new professionals. LibraryManagement 2008, 29(8/9), 729-745.
    11. 11. why not?
    12. 12. how & where
    13. 13. selecting a journal
    14. 14. 0% 20% 40% 60% 80% 100%Quality of reviewprocessIndexed in majordatabaseLevel of readershipTarget readershipPerceived reputationPeer-reviewedTopical fitV Imp or Imp Neither Imp/Unimp Unimp or Not impSource: Dalton (2013)
    15. 15. 0% 20% 40% 60% 80% 100%Technical featuresPost-publication reviewOther impact metricsPreviously acceptedGold OAEditorial board personelGreen OA (noembargo)V Imp or Imp Neither Imp/Unimp Unimp or Not impSource: Dalton, M (2013)
    16. 16. visibility + impact
    17. 17. A Library Writer’s Blog (Great for CFPs)http://librarywriting.blogspot.comAcademic Writing Librarians (Helen Fallon, NUIM)http://academicwritinglibrarian.blogspot.ie/Day, A. How to Get Research Published in JournalsYour peers and colleaguesOALIS – www.oalisjournal.com [Watch this space]Write a guest blog post for libfocus.com :)
    18. 18. @mishdaltonwww.michelledalton.ie thank you

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