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Corline Van Reenen, Rabobank - How to Develop a Preformance Improvement Culture

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  • 1. ARE YOU IN FOR SHARING?
  • 2. ARE YOU IN FOR DEVELOPMENT?
  • 3. Corline van Reenen will share with you in this session how Rabobank International supports it’s adage ‘mastering your own career’. “7020-10”, creating communities for sharing knowledge, creating Guilds for learning: she will talk about it all. Most important she will share how an app has changed her life for good. An app that can build your reputation and provides feedback instantly, 365 days a year. And, the question that needs to be answered - “do people want to learn?” - is crucial to realizing a performance improvement culture. Finally she will go back to the audience to discuss: what did you learn today and what will you do with it? Thank you in advance for sharing your insights!
  • 4. “A review among senior bankers shows that the most successful bankers are the ones who find their way to knowledge and know how to use it”.
  • 5. •Empowers employees to take control over own development •You are the owner.. •Feedback on the fly done in a minute User-owned •Feedback infrequent, too late and low quality •Risk of employees who feel “criticized” during annual sessions •Giving feedback feels as a burden
  • 6. DILEMMA’S 1. Would you share user data with management? 2. Do you want transparency about who gave what feedback or not? 3. Who should be the owner of feedback, manager or employee? 4. How do you think development is stimulated best?
  • 7. “Feedback is the breakfast of champions” Ken Blanchard
  • 8. Power is gained by sharing knowledge not hoarding it.
  • 9. WHAT DID YOU LEARN TODAY AND WILL YOU PASS TROUGH?
  • 10. PLEASE PASS ON THE PEPPER..