Centralising recruitment & Hiring
People are key in the journey | Jindra Kessener
My background
Drs. Jindra Kessener MCM
Manager HRD
- Leadership & Learning
- Recruitment, career, hiring
- 20 direct repor...
This is me as well
TNO mission
TNO connects people and knowledge to create innovations that boost
the sustainable competitive strength of ind...
HANDS-FREE DRIVING
MICRODOSING
FOR CHILDREN
PREPARING VIRTUAL
MISSIONS
RENEWABLE ENERGY
IN THE ‘SMART ENERGY
SYSTEM’
SENSO...
TNO themes
TNO is an organization of average 3,80 professionals
with depth and breadth of knowledge, multidisciplinary
In need of scarce expertise
Vision
Recruitment
Internal
mobility
Hiring
People are key
Request
Search and
Selection
Onboarding
Professionalizing and centralizing recruitment & hiring
Lessons Learned
Work as a
team
Learn and
deliver
Use your
network
User friendly
tooling
Short and
long term
Our journey in recruitment
2012
• Create structure
• Prove added value
2013
• Provide tooling
• Discipline and teambuildin...
Next step in recruitment
Fullfill a
short term
need
Long term
relation with
students
Part of the
network
Customer of
recru...
Benefits of centralising hiring
Lower
costs
Improved
flexibility
Career
perspective
The hiring process is 1 process
Recruitment HR services ProcurementManager
Two issues make centralising difficult
Easy
access to
supliers
Very
specialised
profiles
Implementation strategy
• Fast process
• Include internal matching
• Standard tariffs
Show added value
• Ask for help
Invo...
Centralise through people
Change the culture
Change the way people cooperate
This means:
Manage on KPI’s
Create an effecti...
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Resourcing: Managers Changing Their Minds - Jindra Kessener TNO iRecruit 2014 Presentation

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Working for an organization where both managers and professionals get a lot of freedom to run their own business, optimizing the recruitment process can be quite a challenge. Managers were used to opening positions last-minute but expect them to be filled quickly and usually leverage their own vendors. Professionalizing our recruitment process started incidentally when we changed from individual and on-demand support to supporting and advising our managers with realizing a more long-term recruitment strategy. Currently we are working on centralizing the hiring process in such a way that our managers will experience benefit. This change can be tricky, for managers will feel like losing both grip and speed.
In both cases, recruitment and hiring, the managers are changing the way they interact with candidates, suppliers and each other but also with the recruiters, their employees and with other organizations. This is a mindshift, a cultural change which has to be addressed without pointing it out, so the focus to the endresult won't be lost. This session will yield insight in the process and in the human factor of professionalizing resourcing.

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Resourcing: Managers Changing Their Minds - Jindra Kessener TNO iRecruit 2014 Presentation

  1. 1. Centralising recruitment & Hiring People are key in the journey | Jindra Kessener
  2. 2. My background Drs. Jindra Kessener MCM Manager HRD - Leadership & Learning - Recruitment, career, hiring - 20 direct reports Education - Educational Technology - Strategetic HR - Master in Exec. Change Mgt.
  3. 3. This is me as well
  4. 4. TNO mission TNO connects people and knowledge to create innovations that boost the sustainable competitive strength of industry and well-being of society. ‘innovation for life’ SOCIAL TRENDS TECHNOLOGICAL TRENDS INNOVATION LANDSCAPE
  5. 5. HANDS-FREE DRIVING MICRODOSING FOR CHILDREN PREPARING VIRTUAL MISSIONS RENEWABLE ENERGY IN THE ‘SMART ENERGY SYSTEM’ SENSORS LISTEN TO WEAR ‘THE MARKET COMES TO YOU’ WITH TECHNOLOGY SEEKS ENTREPRENEUR SPACE TELESCOPE GAIA FOR NEW ‘GUIDE TO THE GALAXY’
  6. 6. TNO themes TNO is an organization of average 3,80 professionals with depth and breadth of knowledge, multidisciplinary
  7. 7. In need of scarce expertise
  8. 8. Vision Recruitment Internal mobility Hiring
  9. 9. People are key Request Search and Selection Onboarding Professionalizing and centralizing recruitment & hiring
  10. 10. Lessons Learned Work as a team Learn and deliver Use your network User friendly tooling Short and long term
  11. 11. Our journey in recruitment 2012 • Create structure • Prove added value 2013 • Provide tooling • Discipline and teambuilding • Strategic activities 2014 • Optimize • Act fact based • Continue personal development
  12. 12. Next step in recruitment Fullfill a short term need Long term relation with students Part of the network Customer of recruitment
  13. 13. Benefits of centralising hiring Lower costs Improved flexibility Career perspective
  14. 14. The hiring process is 1 process Recruitment HR services ProcurementManager
  15. 15. Two issues make centralising difficult Easy access to supliers Very specialised profiles
  16. 16. Implementation strategy • Fast process • Include internal matching • Standard tariffs Show added value • Ask for help Involve stakeholders • Improvise and then adapt the process Customer satisfaction
  17. 17. Centralise through people Change the culture Change the way people cooperate This means: Manage on KPI’s Create an effective and efficient process Focus on behavioural change Manager Recruiter Hiring consultant Organisation Myself
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