Technology & HR
Re-engineering The Human Resources Function

1
John Sumser
1 415 683 0775

john@hrexaminer.com
http://www.hrexaminer.com

2
2.50E+09

2.00E+09

You Are Here

1.50E+09

1.00E+09

5.00E+08

0.00E+00
1960

1980

2000

2020
Inflated
Expectations

Disillusionment

Enlightenment

Productivity

The Chasm

You Are
Here

Innovators

Early Adopters

...
External Data

Internal Demand

Administrati
ve
Functionalit
y

Augmentation

Quantified Everything

5
If It Were Linear
Analytics
(simple
statistical
analysis)

Reporting
(efficiency)

Disruptive Data
Step 1

Step 2

Step 3
...
It’s Not Linear

‣ Maturity Models Assume Consistent Demands
‣ Using Data Makes You Better at Using Data
‣ Roadmap Depends...
end of the enterprise software era

1

integration of non-HR data

2

HR data requirements from other departments

3

quan...
Four Kinds Of Enterprise Project Today
‣ Fixing Bugs
‣ Finishing Customer Wish Lists
‣ Porting to a New Platform
‣ Writing...
integration of non-HR data

2
2

HR data requirements from other departments

3

quantification of everything

4

human au...
New Data Sources
‣ Social Graph
‣ Labor Market Data (Supply)
‣ Competitive Intelligence (Labor Market)
‣ Aggregate Health ...
New Data Flows = New Platforms/Skills

‣ Visier
‣ Mercer
‣ Broadbean

12
13
HR data requirements from other departments

3
2
3

4
5
14
‣ Testers
‣ Investors
‣ Lead Generators
‣ Referrals (Employee and Product)

‣ Community
‣ Supply Chain

15
quantification of everything

4

human augmentation

5
16
Quantification of Everything
‣ Fitbit

‣ Pebble
‣ LoseIt
‣ Paths
‣ Move

‣ Wellness Meets Talent Management

17
human augmentation

5

18
Human Augmentation

‣ Google Glass
‣ Robots
‣ Driverless Cars

‣ Drones
‣ Enhanced Capacities

19
Question

‣ Who Will You Hire:
•

Human plus augmentation

•

Human without Augmentation

20
Take Aways
1. Change is Coming Fast
2. Built on Enterprise Foundation

3. Not Procedural
4. Not Linear
5. HR Fulfills Its ...
Getting Ready
1. Start an HR Lab
2. Buy Each New Gizmo, Place it In The Wild
3. See What Happens
4. Fertilize the Producti...
John Sumser
1 415 683 0775

john@hrexaminer.com
http://www.hrexaminer.com

23
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John Sumser, Technology and HR - Reshaping & Redesigning the Future of HR

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John Sumser, Technology and HR - Reshaping & Redesigning the Future of HR

  1. 1. Technology & HR Re-engineering The Human Resources Function 1
  2. 2. John Sumser 1 415 683 0775 john@hrexaminer.com http://www.hrexaminer.com 2
  3. 3. 2.50E+09 2.00E+09 You Are Here 1.50E+09 1.00E+09 5.00E+08 0.00E+00 1960 1980 2000 2020
  4. 4. Inflated Expectations Disillusionment Enlightenment Productivity The Chasm You Are Here Innovators Early Adopters Early Majority Late Majority Laggards 4
  5. 5. External Data Internal Demand Administrati ve Functionalit y Augmentation Quantified Everything 5
  6. 6. If It Were Linear Analytics (simple statistical analysis) Reporting (efficiency) Disruptive Data Step 1 Step 2 Step 3 Better Reporting (benchmarks) Step 4 Step 5 Prognostics (scenarios, plann ing) HR Centric 6
  7. 7. It’s Not Linear ‣ Maturity Models Assume Consistent Demands ‣ Using Data Makes You Better at Using Data ‣ Roadmap Depends on Industry, Setting, Politics ‣ Prime Driver: Executive Curiosity 7
  8. 8. end of the enterprise software era 1 integration of non-HR data 2 HR data requirements from other departments 3 quantification of everything 4 human augmentation 5 8
  9. 9. Four Kinds Of Enterprise Project Today ‣ Fixing Bugs ‣ Finishing Customer Wish Lists ‣ Porting to a New Platform ‣ Writing a Single Code Stack ‣ Why? No new processes 9
  10. 10. integration of non-HR data 2 2 HR data requirements from other departments 3 quantification of everything 4 human augmentation 5 10
  11. 11. New Data Sources ‣ Social Graph ‣ Labor Market Data (Supply) ‣ Competitive Intelligence (Labor Market) ‣ Aggregate Health Care Data ‣ Actual Work Measures (Used To Be HR Data) 11
  12. 12. New Data Flows = New Platforms/Skills ‣ Visier ‣ Mercer ‣ Broadbean 12
  13. 13. 13
  14. 14. HR data requirements from other departments 3 2 3 4 5 14
  15. 15. ‣ Testers ‣ Investors ‣ Lead Generators ‣ Referrals (Employee and Product) ‣ Community ‣ Supply Chain 15
  16. 16. quantification of everything 4 human augmentation 5 16
  17. 17. Quantification of Everything ‣ Fitbit ‣ Pebble ‣ LoseIt ‣ Paths ‣ Move ‣ Wellness Meets Talent Management 17
  18. 18. human augmentation 5 18
  19. 19. Human Augmentation ‣ Google Glass ‣ Robots ‣ Driverless Cars ‣ Drones ‣ Enhanced Capacities 19
  20. 20. Question ‣ Who Will You Hire: • Human plus augmentation • Human without Augmentation 20
  21. 21. Take Aways 1. Change is Coming Fast 2. Built on Enterprise Foundation 3. Not Procedural 4. Not Linear 5. HR Fulfills Its Destiny 21
  22. 22. Getting Ready 1. Start an HR Lab 2. Buy Each New Gizmo, Place it In The Wild 3. See What Happens 4. Fertilize the Productive 5. Quantified Self 6. Data Mining 7. Business Intelligence 22
  23. 23. John Sumser 1 415 683 0775 john@hrexaminer.com http://www.hrexaminer.com 23
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