Fortune 500 Company Increases HR Operational Efficiency


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Case study by Hexaware Technologies on a Fortune 500 insurance company increasing HR operational efficiency with workday support and application management

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Fortune 500 Company Increases HR Operational Efficiency

  1. 1. A leading fortune 500 multi-national insurance company in the United States. It has operations across 130 (approximate) countries Client Overview Case Study © Hexaware Technologies. All rights reserved. Leading Fortune 500 Insurance company increases HR operational efficiencies with Workday Support and application management For all Hexaware office locations, visit: India Headquarters 152, Sector – 3 Millennium Business Park ‘A’ Block, TTC Industrial Area Mahape, Navi Mumbai – 400 710 Tel.: +91-22-67919595 Fax: +91-22-67919500 APAC Headquarters 180 Cecil Street, #11-02, Bangkok Bank Building, Singapore 069546 Tel.: +65-63253020 NA Headquarters 1095 Cranbury South River Road Suite 10, Jamesburg, NJ 08831 Main: 609-409-6950 Fax: 609-409-6910 EU Headquarters 4th Floor, Cornwall House 55-57 High Street, Slough Berkshire SL1 1DZ, UK Tele: +44 (0)1753 217160 Fax: +44 (0)1753 217161 Challenges The client was experiencing the below business challenges • High HR Operational Costs • Highly Manual Intensive processes • Multiple systems with less integration • Legacy modernization of 153 separate, non-integrated country-based HR systems • HR data quality issues. Project Milestones • Transition and handover from the Implementation team • Support multi country rollouts in every 3-4 months • Global application support currently for 35 countries • Legacy data migration to Workday using iLoad tool • Multiple payroll vendor support. Solution Highlights • Ongoing Transition and Application Support of Workday - HR for 80 countries over a period of 5 years • Configuration of set up data & Business processes • Build Data migrations programs to load employee data into Workday by using iLoad web services • Developed Integrations between Workday & third party applications- Peoplefluent, cornerstone, SFDC • Developed integration between Workday & PeopleSoft EPM through Enterprise Service Bus (ESB) • Legacy Data migrations with iLoad tool • Perform Unit Testing, SIT, QA and support UAT • Completed version upgrades –v 17,18,19, 20. Project Highlights • Team Size – 35 • Engagement Type – Ongoing Support, Development, Testing • Delivery Engagement Model – Onsite/Offshore. Complexities • Support for multiple payroll connectors/vendors • Consolidation of multiple upload processes based on requirement • Data uploads for multiple countries & reconciliation • Ongoing project rollouts & version upgrade overlap • QA Testing for both rollouts & version upgrades in Parallel. Enterprise Solutions About Hexaware Hexaware Technologies, is a USD 364 Million IT & BPO service organization with 8700+ employees globally. The company has achieved leadership position in industry sectors such as Banking, Financial Services, Insurance, Transportation & Logistics, Retail, Healthcare etc. Hexaware has been one of the prominent companies and early adopters for providing end-to-end HR IT services on platforms which are either on premise or on cloud. Our statement of sheer HR IT capabilities is backed by our success stories with many leading fortune brands worldwide. Benefits • Global Process standardization, Data and Reporting • Strategic Business focused HR Organisation • Single Integrated Global HR information system.