Dirk Stoltenberg, ABB - Creating Agility

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Dirk Stoltenberg & Stefan Koenig, ABB - Creating Agility
Presentation in the HR Technology Stream
HR Tech Europe 2013 #hrtecheurope

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  • 1. Dirk Stoltenberg // Group HR // 10.2013 Efficiency. Synergy. Excellence HR Tech – Amsterdam …HR supporting ABB’s global business growth A better world begins with you © ABB Group November 8, 2013 | Slide 1 ABB Style @ youtube
  • 2. A global leader in power and automation technologies Leading market positions in main businesses § 145,000 employees in 100 countries § $39 billion in revenue § Formed in 1988 merger of Swiss and Swedish engineering companies § § Publicly owned § © ABB Group November 8, 2013 | Slide 2 Predecessors founded in 1883 & 1891 Head Office in Zürich, Switzerland
  • 3. Well-balanced business and geographic portfolio Capturing growth opportunities, wherever they arise Orders by business field Orders by region % of total orders % of total orders Share of employees Discrete automation and motion Power systems 22% Power products © ABB Group November 8, 2013 | Slide 3 Europe Emerging markets Low voltage products 52% Americas 21% Process automation 48% Mature markets 16% 13% 28% Middle East and Africa Asia
  • 4. © ABB Group November 8, 2013 | Slide 4
  • 5. Innovation is key to ABB’s competitive advantage Leadership built on people interaction and consistent R&D investment § § § More than $1.4 billion invested annually in R&D 8,000 scientists Close R&D collaboration with 70 universities § © ABB Group November 8, 2013 | Slide 5 MIT (US), Tsinghua (China), KTH Royal Institute of Technology (Sweden), Indian Institute of Technology (New Delhi), ETH (Switzerland), Karlsruhe (Germany), AGH University of Science and Technology (Poland)
  • 6. … people matter because … k = (p + i) s context knowledge people technology sharing context information / contact Knowledge equals employees and information being connected through personal contact & technology exploitation. Knowledge doubles, triples, quadruples, … as soon as being shared © ABB Group November 8, 2013 | Slide 6
  • 7. ü ü © ABB Group November 8, 2013 | Slide 7 ü ü ü ü ü ü
  • 8. © ABB Group November 8, 2013 | Slide 8
  • 9. Top Performing want to work in top-class environment “So what HR?” § § A culture of openness, flexibility and inclusiveness helps to attract top performers § ABB strives for excellence in personal development, operational execution, health and safety, business ethics § © ABB Group November 8, 2013 | Slide 9 ABB is one of the world’s most global companies A Group-wide staff development program aims to bring a culture of leadership to every level of the organization
  • 10. Hybrid HCM SAP distribution § One global SAP HCM-system that handles data for 143,000 employees across 80 countries for 9 key HR processes & as Single Workforce Intelligence § 4 major region HR-systems, 17 country SAP systems thus are interfacing
  • 11. HR Group Tools Facts and Timeline 135’000 users // 80 countries // 85’000 Appraisals // 91’000 Share Acquisition Plans // … Competence Management Performance Management Succession Management Management Incentive Plan Int. Assignment Recruitment Scorecard Local HR Systems APR/ OCT2008 §© ABB Group §November 8, 2013 | Slide 11 JULY 2009 HRGT SEPT 2009 Employee Share Acquisition Program Global Grading System DEC 2010 JAN/ FEB2011 HRGT Portal ESS & MSS JUNE 2011 DEC 2011 Employees Managers HR Function JAN 2012
  • 12. People system to enable ABB growth Performing Talent Management © ABB Group November 8, 2013 | Slide 12
  • 13. © ABB Group November 8, 2013 | Slide 13
  • 14. © ABB Group November 8, 2013 | Slide 14
  • 15. © ABB Group November 8, 2013 | Slide 15
  • 16. HR Switzerland, Stefan Koenig, October 2013 People. Partnership. Performance. HR Tech – Amsterdam Project HR4YOU – Overview © ABB Oct 25, 2013 – HR Tech, Amsterdam | 16 A better world begins with you
  • 17. Imagine… … a substantial step change in HR. … leading edge services to line managers and employees. … optimal access and navigation to all HR topics. … «google-ization» of HR. … HR at your fingertips with tools that are fun to use. © ABB 11/8/2013 November 8, 2013 | Slide 17
  • 18. HR4YOU Driven by Our Customers’ Experience Scope • HR Core Processes Short response & delivery time • Compensation & Benefits • ESS/MSS, Workflows Productive recruitment Efficient systems & tools • Entry Process • HR Controlling • eDossier HR4YOU • HR Information • HR Portal Adequate quality work Ease of doing business • HR Broadcast • HR Collaboration • Applicant Experience • Visual Design Reposition HR in the Swiss organization as an innovative, strategic, reliable and value adding partner © ABB Oct 25, 2013 – HR Tech, Amsterdam | 18
  • 19. HR4YOU Scope HR Core Processes § Integrated in SAP with a user friendly portal § Highly automated (end-to-end) § Utilization of mobile devices, where useful HR Information Access and navigate HR information in a smart and easy way by § Introducing a state-of-the-art & easy to use HR portal § Integrating SAP BW for accessing structured data § Using social media/e-learning © ABB Oct 25, 2013 – HR Tech, Amsterdam | 19
  • 20. HR4YOU Qualitative Benefits Employee § Dealing with HR is fun, using smart and user friendly tools. § Intuitive participation in HR-processes without intense training. § Easy access to HR information. © ABB Oct 25, 2013 – HR Tech, Amsterdam | 20 Manager § Doing HR-tasks faster and better. § Taking decisions based on valid information. § Fast and reliable HR services. § Excellent partnership. HR Community § Smart set of tools to manage daily business. § Focus on more value added tasks and people management. § Increased service level qualitatively and quantitatively.
  • 21. Current Processes Example: Promotion Phase 1 Phase 2 Phase 3 Finding & processing information Data Input & transmission Issuing & signing documents Complex and inefficient way of working © ABB Oct 25, 2013 – HR Tech, Amsterdam | 21
  • 22. Current HR Information Volume in Switzerland – Example: Employee Handbook Keywords 450 Documents + Pages 250 1200 Primary source holds huge amount of text © ABB Oct 25, 2013 – HR Tech, Amsterdam | 22
  • 23. Current HR Information Tools and Sources in Switzerland Today HR Information It is difficult to find what you need © ABB Oct 25, 2013 – HR Tech, Amsterdam | 23
  • 24. HR4YOU Steering Committee Project Organization Project Management HR Core Processes HR Information MSS / ESS Workflows HR Broadcast Comp & Benefits HR Collaboration HR Controlling HR Portal Entry Process Applicant Experience E-Dossier HR Visual Design PMO Change Management Test Management (QA) Education / Training Reference Letters Internal Control Technology © ABB Oct 25, 2013 – HR Tech, Amsterdam | 24 Reference Group
  • 25. HR4YOU Reference Group § Composition § Employees § Line Managers § HR Function § Headquarters § Works Council § Members demonstrate visible leadership >>> Ambassadors § Members are a sounding board >>> Voice of the Customer § Members give input during design >>> Test Drivers § Members agree and execute actions >>> Project Participants © ABB Oct 25, 2013 – HR Tech, Amsterdam | 25
  • 26. HR4YOU Solution Landscape HR4YOU Portal Ext’l Portal MSS/ESS Portal HR4YOU Visual Design Mobile Workflow Comp. & Reporting E-Dossier Benefits Ticket Tool Design Studio HTML5 Entry Pr. Reworked Content SAP BW WDA © ABB Oct 25, 2013 – HR Tech, Amsterdam | 26 ABB Standard CAWP, Sitefinity XFT To-be ABB Standard SAP HCM Italic font is applied to 3rd party products/providers. Targeting Tagging Collab‘n Governance TWS TWS Broadcasting MS Sharepoint also Order Mgmt, ACD Applicant Experience Tata Interactive
  • 27. HR4YOU Project Timeline Kick-Off Scoping Solution Design Oct 2012 Q2 2013 Q3/Q4 2013 Go-Live Configuration Development Q1/Q2 2013 Q2/Q3 2013 Vendor Selection Detail Specification Contracting © ABB Oct 25, 2013 – HR Tech, Amsterdam | 27 Branding March 2014 Q4 2013/Jan 2014 Testing Content Upload
  • 28. © ABB Group November 8, 2013 | Slide 28