0
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without n...
HP Event Console(OMi) in
3rd party ecosystem
888 Customer story
Presenters: koby Aharon
Delivery Manager
Do IT Wise
Dikla ...
Who are we:
 HP PSO preferred partner
 HP Software R&D partner for design and
implementation
 Strong core presence in U...
Who is
NOC Event Console
Project
Project Background
• CA Unicenter 11.2
– Old technology
– Integration with a single monitoring tool
– Overhead in maintena...
Project objectives
• Replace the existing vendor console with HP OMi event
console
• Consolidate events into a single cons...
Project challenges
• Which HP integration components to incorporate
• License constrains
• What is the best way to get or ...
Project Goals
• Having a single source of truth consolidating all alerts
coming from different platforms
• Transparency to...
Project Approach
Keep It Simple & stupid
Do IT Wise
Design and Architecture
Architecture
Data Sources
Event
Console
End user
Experience
Monitoring
Infrastructure
Monitoring
Application
and
business
level KPIs
HP...
HP Tool Set
HP Business service
Manager(BSM)
OMi – Event
Console
Service Health
Real Time Service
Model(RTSM)
Sitescope
We...
Data Integration Consideration
• Web Service
– Highly utilized by 888 monitoring team
– Provide full control to the develo...
Event Flow
Event
Triggered
Map
Attributes
Create
Match
Rules
Create
Suppress
Rules
HI
Mapping
Topology
host CI
Logical CI
...
888 BSM and Event
Console
How does it look In the NOC
Console
myBSM
Service Health
NOC Console
enhancement
Events enrichment
Age
History
What's Next?
• Correlation
• Collect metrics from the data sources
• Forward the events from the console to the log
manage...
Questions
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without n...
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Walking the Path from Domain to Ops Bridge Management using HP BSM

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Do IT Wise and 888 Inc share their experience using HP BSM.

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Transcript of "Walking the Path from Domain to Ops Bridge Management using HP BSM"

  1. 1. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Discover2013 Barcelona|December10-12, 2013 Walkingthepathfrom domaintoOpsBridge managementusingHPBSM Koby Aharon, DoItWise Dikla Saad, 888
  2. 2. HP Event Console(OMi) in 3rd party ecosystem 888 Customer story Presenters: koby Aharon Delivery Manager Do IT Wise Dikla Saad NOC Manager 888 Inc
  3. 3. Who are we:  HP PSO preferred partner  HP Software R&D partner for design and implementation  Strong core presence in USA/Canada/EMEA/Israel  Established at 2010 by Ex-HP Software R&D and PSO veterans  Master Service Agreements with HP in all regions.
  4. 4. Who is
  5. 5. NOC Event Console Project
  6. 6. Project Background • CA Unicenter 11.2 – Old technology – Integration with a single monitoring tool – Overhead in maintenance and lack of knowledge • POC for market leading console solutions – Easy to use Web interface – Integration abilities to different technology and tools – Complementary Software abilities
  7. 7. Project objectives • Replace the existing vendor console with HP OMi event console • Consolidate events into a single console from a multitude of monitoring tools • Provide 888 NOC visibility to the health of 888 Line of Business and there supporting infrastructure • Operational bridge Actualization • Streamline events to a common standard
  8. 8. Project challenges • Which HP integration components to incorporate • License constrains • What is the best way to get or receive data from the monitoring system to the integration point • Do we need only events or topology or both • How to streamline the data • Enhance the console
  9. 9. Project Goals • Having a single source of truth consolidating all alerts coming from different platforms • Transparency to service status by role and permissions • Ability to implement a correlation engine – Reduce Mean Time To Detect – Reduce Mean Time To Repair
  10. 10. Project Approach Keep It Simple & stupid Do IT Wise
  11. 11. Design and Architecture
  12. 12. Architecture
  13. 13. Data Sources Event Console End user Experience Monitoring Infrastructure Monitoring Application and business level KPIs HP BPM Gomez Agentless SCOM Storage devices Spectrum Precise I3 Schneider sensors Xpolog Agentless
  14. 14. HP Tool Set HP Business service Manager(BSM) OMi – Event Console Service Health Real Time Service Model(RTSM) Sitescope Web Service SNMP Trap BSM Connector / Integration Adapter Web Service SNMP Trap Log File
  15. 15. Data Integration Consideration • Web Service – Highly utilized by 888 monitoring team – Provide full control to the developer on the event structure • SNMP – common denominator – Easy to work structure – Lightweight • SCOM Content pack – Out of the box integration to MS SCOM – Minimal configuration
  16. 16. Event Flow Event Triggered Map Attributes Create Match Rules Create Suppress Rules HI Mapping Topology host CI Logical CI Enhance Event NOC Console
  17. 17. 888 BSM and Event Console How does it look In the NOC
  18. 18. Console
  19. 19. myBSM
  20. 20. Service Health
  21. 21. NOC Console enhancement
  22. 22. Events enrichment
  23. 23. Age
  24. 24. History
  25. 25. What's Next? • Correlation • Collect metrics from the data sources • Forward the events from the console to the log management platform to enhance the reporting capabilities • Continue on-boarding 3rd party systems • Detailed topology
  26. 26. Questions
  27. 27. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. FormoreonBSM hp.com/go/bsm
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